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Regulations to the Universal Postal Convention and its Final Protocol
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Regulations to
the Universal Postal Convention and its Final Protocol
Regulations to the Convention
Table of contents
Volume I
Rules in common
Section I
Common rules applicable to the international postal
service
1 Definitions
01-001 Definitions
2 Designation of the entity or entities responsible for
fulfilling the obligations arising from adherence to the
Convention
02-001 Mandatory notification of operational information
3 Universal postal service
4 Freedom of transit
04-001 Application of freedom of transit
04-02 Failure to give freedom of transit
5 Ownership of postal items. Withdrawal from the post.
Alteration or correction of address and/ or name of the addressee
(name of the legal person, or family name, given name or
patronymic (if any)). Redirection. Return to sender of
undeliverable items
6 Postage stamps
06-001 Prepayment. Methods of denoting prepayment
06-002 Postage stamps. Notification of issues and exchange
between designated operators
06-003 Characteristics of postage stamps and postal prepayment
or franking impressions
06-004 Suspected fraudulent use of postage stamps or postal
prepayment or franking impressions
06-005 Application of the date-stamp
06-006 Unpaid or underpaid items
06-007 Prepayment and stamping of items posted on board
ship
7 Sustainable development
07-001 Environmental aspects
8 Postal security
08-001 Postal security
08-002 Implementing provisions for providing electronic
advance data
08-003 Consignment security declaration
13 Use of UPU forms
13-001 International mail processing centres (IMPCs)
13-002 Forms
13-003 Forms for the use of the public
Section II
Quality of service standards and targets
14 Quality of service standards and targets
14-001 Quality of service targets
Section III
Charges, surcharges and exemption from postal charges
15 Charges
16 Exemption from postal charges
16-001 Exemption from postal charges on postal service
items
16-002 Marking of items sent free of postal charges
16-003 Application of exemption from postal charges to bodies
concerned with prisoners of war and civilian internees
Section IV
Basic and supplementary services
17 Basic services
17-001 Monetary unit
17-002 Equivalents
17-003 Information to be supplied by designated operators
17-004 International Bureau publications
17-005 Period of retention of documents
17-006 Application of standards
17-007 Direct transhipment of postal consignments
17-008 Steps to be taken in the event of interrupted transport
route, or of diversion or missending of postal receptacles
18 Supplementary services
18-001 Insured items
18-002 Cash-on-delivery items
18-003 Advice of delivery for letter-post items and
parcels
18-004 Items for delivery free of charges and fees
18-005 Consignment service
Section V
Prohibitions and customs matters
19 Items not admitted. Prohibitions
19-001 Dangerous goods admitted exceptionally
19-002 Controlling the introduction of dangerous goods
19-003 Admissible radioactive materials, infectious
substances, and lithium cells and lithium batteries
19-004 Conditions of acceptance and marking of items
containing exempt patient specimens (human or animal)
19-005 Conditions of acceptance and marking of items
containing infectious substances
19-006 Conditions of acceptance and marking of items
containing radioactive materials
19-007 Conditions of acceptance of letter-post items and
parcels containing lithium cells and batteries installed in
equipment
19-008 Dangerous goods prohibited from insertion in
letter-post items and parcels
19-009 Exceptions to prohibitions in parcels
20 Customs control. Customs duty and other fees
20-001 Items subject to customs control
20-002 Presentation-to-Customs charge
20-003 Cancellation of customs duty and other fees
Section VI
Liability
21 Inquiries
21-001 Inquiries. General principles
21-002 Inquiries when using a CN 08 form
21-003 Inquiries when using IBIS
22 Liability of designated operators. Indemnities
22-001 Application of the liability of designated
operators
23 Non-liability of member countries and designated
operators
23-001 Delivery of a rifled or damaged registered or insured
item or parcel
24 Sender's liability
24-001 Establishment of sender's liability
25 Payment of indemnity
25-001 Payment of indemnity
25-002 Period for payment of indemnity
25-003 Automatic payment of indemnity
25-004 Determination of liability between designated
operators
25-005 Procedures for determining the liability of designated
operators
26 Possible recovery of the indemnity from the sender or the
addressee
26-001 Recovery from air carriers of indemnities paid
26-002 Reimbursement of the indemnity to the paying designated
operator
26-003 Settlement of indemnities between designated
operators
26-004 Accounting for amounts due in respect of indemnity
Section VII
Remuneration
35 Provisions specific to the settlement of accounts and
payments for international postal exchanges
35-001 Transfer and acceptance of statements and accounts
35-002 Settlement of accounts: general rules
35-003 Payment of accounts through the UPU clearing system
35-004 Payment of accounts not settled through the UPU
clearing system
35-005 Payment of debts expressed in SDRs. General
provisions
35-006 Letter mail: preparation, transmission and acceptance
of sampling statements
35-007 Letter mail: preparation, transmission and acceptance
of CN 55, CN 56 and CN 69 statements
35-008 Letter mail: accounting for non-sampled flows
received
35-009 Letter mail: accounting for bulk mail
35-010 Letter mail: accounting for direct access mail
35-011 Letter mail: preparation, transmission and acceptance
of transit charges and terminal dues detailed accounts
35-012 Letter mail: provisional payments of terminal dues
35-013 Letter mail: preparation of final accounts
35-014 Parcel mail: preparation of accounts
Section VIII
Optional services
37 EMS and integrated logistics
37-001 EMS
37-002 Operation of EMS
37-003 Integrated logistics service
38 Electronic postal services
38-001 Hybrid mail
38-002 Facsimile-based services
38-003 Text-based services
38-004 Electronic postal certification mark
38-005 Postal registered electronic mail
38-006 Postal electronic mailbox
38-007 Telematic links. General provisions
38-008 Special provisions concerning telematic links
38-009 Rules for payment for telematic links
Section IX
Final provisions
39 Conditions of approval of proposals concerning the
Convention and the Regulations
40 Reservations at Congress
41 Entry into force and duration of the Convention
41-001 Entry into force and duration of the Regulations
Volume II
Letter Post Regulations
Section I
Common rules applicable to the international postal
service
11 Exchange of closed mails with military units
11-101 Mails exchanged with military units
15 Charges
15-101 Special charges
15-102 Conditions of application of postage charges
17 Basic services
17-101 Basic services
17-102 Classification of letter-post items based on their
formats and content
17-103 Particulars relating to limits of weight
17-104 Limits of size
17-105 Limits of size and weight for small letters (P) and
large letters (G)
17-106 Conditions of acceptance of items. Make-up. Packing
17-107 Special provisions applicable to each category of
items
17-108 Marking of priority or mode of transportation
17-109 Special packing
17-110 Items in panel envelopes
17-111 Standardized items
17-112 Exchange of items
17-113 Priority treatment of priority items and airmail
items
17-114 Mails
17-115 Exchange in closed mails
17-116 Exchange of format-separated mails
17-117 Transit à découvert
17-118 Routes and methods of transmission of insured items
17-119 Make-up of mails
17-120 Letter bills
17-121 Transmission of registered items
17-122 Transmission of insured items
17-123 Transmission of money orders and unregistered COD
items
17-124 Transmission of tracked items
17-125 Transmission of IBRS items
17-126 Transmission of M bags
17-127 Transmission of bulk items
17-128 Transmission of items intended for direct access to the
domestic service
17-129 Labelling of mails
17-130 Use of barcodes
17-131 Electronic exchanges to support mail processes
17-132 Routeing of mails
17-133 Preparation of trial notes
17-134 Transfer of mails
17-135 Preparation and checking of CN 37, CN 38 or CN 41
delivery bills
17-136 Missing CN 37, CN 38, CN 41 or CN 47 delivery bill
17-137 Checking of mails
17-138 Verification notes
17-139 Misrouted mails and missent items
17-140 Steps to be taken in the event of an accident
17-141 Steps to be taken in the event of temporary suspension
and resumption of services 110
17-142 Return of empty receptacles
18 Supplementary services
18-101 Registered items
18-102 Tracked items
18-103 Delivery to the addressee in person
18-104 International business reply service (IBRS)
18-105 International business reply service (IBRS) - local
response
18-106 International reply coupons
Section V
Prohibitions and customs matters
19 Items not admitted. Prohibitions
19-101 Treatment of items wrongly admitted
19-102 Redirection
19-103 Undeliverable items. Return to country of origin or to
sender and period of retention
19-104 Treatment of requests for withdrawal of items from the
post or for alteration or correction of address
19-105 Withdrawal from the post. Alteration or correction of
address and/or name of the addressee. Items posted in a country
other than that which receives the request
Section VII
Remuneration
A. Transit charges
27 Transit charges
27-101 Transit charges. General provisions
27-102 Application of transit charges
27-103 Transit charges
27-104 Kilometric distances
27-105 Extraordinary services. Multimodal transport
27-106 Calculation and accounting for charges for items in
transit à découvert and missent items
27-107 Transit charges for diverted or misrouted mails
27-108 Airmails and surface airlifted (S.A.L.) mails in
transit by surface
27-109 Payment of transit charges for the transport of empty
bags returned by surface or air
27-110 Amendments to transit charges
B. Terminal dues
31 Terminal dues. Provisions applicable to flows to, from and
between designated operators of countries in the transitional
system
31-101 Terminal dues. General provisions
31-102 Voluntary membership of the target system by member
countries
31-103 Direct access to domestic services
31-104 Supplementary remuneration for registered, insured and
tracked items
31-105 Measurement of performance. Reporting and
validation
31-106 Preparation and transmission of charges for
supplementary remuneration accounts and additional payments based
on central reports
31-107 Calculation of the rates of terminal dues for countries
applying articles 30.5 to 13 and 31.5 to 9 of the Convention
31-108 Conditions applying to the notification of the
reference charges for the calculation of terminal dues rates
31-109 Quality of service-linked terminal dues
remuneration
31-110 Principles for setting or revising quality of service
standards and targets for the quality of service-linked terminal
dues remuneration
31-111 Quality of service-linked terminal dues remuneration.
Reporting and validation
31-112 Mechanism for revising the rates of terminal dues
31-113 Request for payment specific to bulk mail
31-114 Closed mails exchanged with military units
31-115 General principles for statistical sampling and
estimation of the number of items per kilogramme
31-116 Statistical counts for exchanges of mail between
designated operators of countries in the target system
31-117 Statistical counts for exchanges in the transition
system
31-118 Alternative approach for statistical counts for
exchanges of mail between designated operators of countries
applying target system procedures
31-119 Special statistical count for the application of the
revision mechanism
31-120 Self-declaration of bulky (E) and small packet (E)
letter-post items
31-121 Calculation of cost-to-tariff ratio for designated
operators applying article 29.8 of the UPU Convention
31-122 Remuneration for returned undeliverable letter-post
items
32 Quality of Service Fund
32-101 Invoicing and payment of amounts due into the Quality
of Service Fund
D. Air conveyance dues
34 Basic rates and provisions concerning air conveyance
dues
34-101 Formula for calculating the basic rate and calculation
of air conveyance dues for closed mails
34-102 Accounting for air conveyance dues
34-103 Preparation of CN 66 and CN 67 statements of
weights
34-104 Preparation of CN 51 detailed accounts and CN 52
general accounts
34-105 Submission and acceptance of CN 55, CN 66 and CN 67
statements, CN 51 detailed accounts and CN 52 general
accounts
34-106 Payment of air conveyance dues
34-107 Air conveyance dues for diverted or missent mails or
receptacles
34-108 Air conveyance dues for mail lost or destroyed
Volume III
Parcel Post Regulations
Section III
Charges, surcharges and exemption from postal charges
15 Charges
15-201 Calculating air surcharges
15-202 Special charges
Section IV
Basic and supplementary services
17 Basic services
17-201 Operation of the service by transport companies
17-202 Weight system. Pound avoirdupois
17-203 Special conditions relating to limits of weights
17-204 Limits of size
17-205 Delivery procedure
17-206 ECOMPRO parcels
17-207 Conditions of acceptance of parcels. Make-up and
packing. Addressing
17-208 Special packing
17-209 Indication of method of forwarding
17-210 Formalities to be complied with by the sender
17-211 Formalities to be complied with for the merchandise
return service
17-212 Sender's instructions at the time of posting
17-213 Formalities to be complied with by the office of
origin
17-214 General principles of the exchange of parcels
17-215 Barcode application and specifications
17-216 Electronic exchanges to support mail processes
17-217 Tracking and tracing - Indicative targets for
transmission times
17-218 Tracking and tracing - Indicative performance targets
for transmitting data
17-219 Steps to be taken in the event of temporary suspension
and resumption of services
17-220 Different methods of transmission
17-221 Transmission in closed mails
17-222 Parcel bills
17-223 Drawing up of CP 87 parcel bills
17-224 Dispatch of documents accompanying parcels
17-225 Routeing of mails
17-226 Preparation and checking of CN 37, CN 38 or CN 41
delivery bills
17-227 Missing CN 37, CN 38, CN 41 or CN 47 delivery bill
17-228 Steps to be taken in the event of an accident
17-229 Preparation of trial notes
17-230 Transfer of mails
17-231 Check of mails
17-232 Discovery of irregularities and processing of
verification notes
17-233 Discrepancies of weight or size of parcels
17-234 Receipt by the office of exchange of a damaged or
insufficiently packed parcel
17-235 Notification of irregularities for which designated
operators may be liable
17-236 Check of mails of parcels forwarded in bulk
17-237 Reforwarding of a parcel arriving out of course
17-238 Return of empty receptacles
18 Supplementary services
18-201 Merchandise return service for the original seller
18-202 Cumbersome parcels
Section V
Prohibitions and customs matters
19 Items not admitted. Prohibitions
19-201 Treatment of parcels wrongly admitted
19-202 Conditions of redirecting a parcel
19-203 Periods of retention
19-204 Parcels automatically retained
19-205 Return to sender of undelivered parcels
19-206 Return to sender of wrongly accepted parcels
19-207 Return to sender due to suspension of services
19-208 Non-compliance by a designated operator with given
instructions
19-209 Parcels containing items whose early deterioration or
decay is to be feared
19-210 Treatment of requests for withdrawal of parcels from
the post or for alteration or correction of address and/or name
of the addressee
Section VII
Remuneration
A. Transit charges
27 Transit charges
27-201 Transit land rates
27-202 Application of transit land rates
27-203 Sea rate
27-204 Application of sea rate
27-205 Application of new rates following unforeseeable
changes in routeing
27-206 Weight of mails used for remuneration of designated
operators
27-207 Allocation of rates
27-208 Rates and dues credited to other designated operators
by the designated operator of origin of the mail
27-209 Allocation and recovery of rates, charges and fees in
the case of return to sender or redirection
C. Rates for parcel post
33 Parcel post land and sea rates
33-201 Inward land rates
33-202 Modifications of the inward land rates
33-203 ECOMPRO parcels
D. Air conveyance dues
34 Basic rates and provisions concerning air conveyance
dues
34-201 Calculation of air conveyance dues
34-202 Calculation of air conveyance dues for the merchandise
return service
34-203 Air conveyance dues for lost or destroyed air
parcels
34-204 Air conveyance dues for diverted or missent mails or
bags
34-205 Payment of air conveyance dues for the transport of
empty bags
Final Protocol to the Regulations to
the Convention
Volume I
Rules in common
Art
R I
Marking of items
sent free of postal charges
R II
Forms
R III
Maximum limits for
insured items
R IV
Insured items
R V
Delivery
procedure
R VI
Dangerous goods
admitted exceptionally
R VII
Admissible
radioactive materials, infectious substances, and lithium
cells and lithium batteries
R VIII
Items subject to
customs control
R IX
Treatment of
inquiries
R X
Application of the
liability designated operators
R XI
Delivery of a
rifled or damaged registered or insured item
R XII
Procedures for
determining the liability of designated operators
Volume II
Letter Post Regulations
Art
R XIII
Special
charges
R XIV
Conditions of
application of postage charges
R XV
Printed papers.
Maximum weight
R XVI
Special provisions
applicable to each category of items
R XVII
Standardized
items
R XVIII
Bags
R XIX
Labelling of
mails
R XX
Routeing of
mails
R XXI
Registered M
bags
R XXII
IBRS accounting
charges
R XXIII
Adjustment of
debts arising from the settlement of accounts through the
International Bureau clearing system in effect before 1
January 2001
R XXIV
Treatment of items
wrongly admitted
R XXV
Redirection
R XXVI
Special transit
charges
R XXVII
Submission and
acceptance of CN 55, CN 66 and CN 67 statements, CN 51
detailed accounts and CN 52 general accounts
R XXVIII
Accounting for
bulk mail
Volume III
Parcel Post Regulations
Art
R XXIX
Provision of the
postal parcels service
R XXX
Special conditions
relating to limits of weights for parcels
R XXXI
Formalities to be
complied with for the merchandise return service
R XXXII
Merchandise return
service for the original seller
R XXXIII
Treatment of
parcels wrongly accepted
R XXXIV
Parcels
automatically retained
R XXXV
Transmission in
closed mails
R XXXVI
Routeing of
mails
R XXXVII
Discrepancies of
weight or size of parcels
R XXXVIII
Determination of
average rates
R XXXIX
Exceptional
transit land rates
R XL
Supplementary
rates
R XLI
Sea rates
R XLII
Calculation of air
conveyance dues for the merchandise return service
R XLIII
Preparation of
accounts
List of forms
Letter-post forms
No.
Title or nature of the form
CN 01
International reply coupon
CN 03
Detailed
statement. Reply coupons exchanged
CN 04
"R"
label for registered items
CN 05bis
Label for tracked
items
CN 06
"V"
label for insured items
CN 07
Advice of
receipt/of delivery/of payment/of entry
CN 08
Inquiry
CN 08
Receipt
CN 09
Statement of IBRS
items sent
CN 10
Recapitulative
statement of IBRS items
CN 11
Franking note
CN 12
Detailed monthly
account. Customs, etc., charges
CN 13
Report.
Information about a seized postal item
CN 14
Collective
envelope. Redirection of letter-post items
CN 15
"Return"
label
CN 16
Special list.
Insured items
CN 17
Request
CN 18
Declaration
concerning non-receipt (or receipt) of a postal item
CN 19
Detailed account.
IBRS charges
CN 20
Statement. IBRS
charges
CN 21
Advice.
Redirection of a CN 08 form
CN 22
Customs
declaration label
CN 23
Customs
declaration
CN 24
Report
(irregularities in respect of insured letter-post items and
postal parcels)
CN 25
Bundle labels
CN 26
Bundle labels
CN 27
Table. Routes and
methods of transmission of insured items
CN 29
"COD"
label
CN 29bis
Label for COD
items
CN 31
Letter bill
CN 32
Letter bill. Bulk
mail
CN 33
Special list.
Registered items
CN 34
Receptacle label
for surface letter mail
CN 35
Receptacle label
for air letter mail
CN 36
Receptacle label
for S.A.L. letter mail
CN 37
Delivery bill.
Surface mails
CN 38
Delivery bill.
Airmails
CN 41
Delivery bill.
Surface airlifted (S.A.L.) mails
CN 42
Direct
transhipment label
CN 43
Verification note.
Exchange of mails
CN 44
Trial note
CN 45
Transmission
envelope for CN 38, CN 41 and CN 47 bills
CN 46
Substitute
delivery bill
CN 47
Delivery bill.
Mails of empty receptacles
CN 48
Statement. Amounts
due in respect of indemnity
CN 51
Detailed account.
Transit charges
CN 52
General
account
CN 53
Statement of
sampling
CN 54
Recapitulative
statement of sampling
CN 54bis
Annual
recapitulative statement of sampling
CN 55
Statement of
mails
CN 56
Recapitulative
statement of mails
CN 57
Account. Bulk mail
received
CN 57bis
Final account.
Bulk mail
CN 60
Detailed account.
Remuneration based on central reports. Quarterly
statement
CN 61
Detailed account.
Terminal dues
CN 62
Detailed account.
Transit charges - Surface mail
CN 62bis
Detailed account.
Additional sea transit charges
CN 64
Statement.
Terminal dues
CN 64bis
Detailed
statement. Quality of Service Fund
CN 64ter
Detailed
statement. Quality of Service Fund
CN 65
Bill. Weight of
missent and à découvert items
CN 66
Statement of
weights. Airmails and S.A.L. mails
CN 67
Statement of
weights. À découvert priority/airmail items. À découvert
non-priority/surface items
CN 69
Statement of
closed transit mail
CN 70
Consignment
security declaration
CN 71
Recapitulative
statement of mails
CN 71bis
Final account. Non-sampled mail flows received
Parcel-post forms
No.
Title or nature of the form
CP 72
Manifold set. Customs declaration/Dispatch note
CP 73
Parcel label with
the number of the parcel
CP 74
"V"
label for insured parcel
CP 75
Summarized
account.
CP 77
Statement of
charges
CP 78
Verification
note
CP 81
Table. Surface
parcels
CP 82
Table. Air
parcels
CP 83
Receptacle label
for surface parcel mail
CP 84
Receptacle label
for air parcel mail
CP 85
Receptacle label
for S.A.L. parcel mail
CP 87
Parcel bill
CP 88
Special parcel
bill. Payment of rates due for the transit of parcels
CP 91
Envelope for
transmission of dispatch note, customs, etc., documents
CP 92
Envelope for
transmission of dispatch note, customs, etc., documents
CP 94
Statement of
amounts due
CP 94bis
Statement of
amounts due with weight brackets
CP 95
COD label
Regulations to the Convention
Volume I
Rules in common
Section I
Common rules applicable to the international postal
service
Article 01-001
Definitions
1 For the purposes of these Regulations, the following terms
shall have the meanings defined below.
1.1 Air parcel - any parcel as defined in the UPU Convention
which is conveyed by air with priority.
1.2 IBIS - any UPU-certified common Internet-based inquiry
system compliant with the UPU operational and technical
procedures defined or referred to herein and used for the
preparation, submission, transmission, receipt and processing of
inquiries relating to parcels between designated operators.
1.3 Name - in the context of sender or addressee, comprises
the name of the legal person, or the family name, given name and
patronymic (if any, as provided)1
Article 02-001
Mandatory notification of operational information
Pursuant to Convention article 2, a newly designated operator
shall provide all the necessary operational information for the
services provided under the Acts of the Union. The operational
information shall be provided through the Letter Post Compendium
Online and Parcel Post Compendium Online (see article 17-003.5)
as quickly as possible, but not later than two months prior to
the commencement of mail operations. The newly designated
operator shall also provide the International Bureau with the
information required for the "List of names and addresses of
heads and senior officials in member countries" (see article
17-004.2.1). Financial information shall be provided pursuant to
article 35-004.
Article 04-001
Application of freedom of transit
Member countries not providing the insured items service or
not accepting liability for insured items carried by their sea or
air services shall nonetheless be bound to forward, by the
quickest route and the most secure means, closed mails passed to
them by other member countries.
Article 04-002
Failure to give freedom of transit
Discontinuation of the postal service with a member country
that fails to observe freedom of transit shall be notified in
advance to the member countries and designated operators
concerned by e-mail or any other means of telecommunication. The
International Bureau shall be informed of the fact.
Article 06-001
Prepayment. Methods of denoting prepayment
1 Letter-post items
1.1 As a general rule, letter-post items shall be fully
prepaid by the sender.
1.2 Methods of denoting prepayment
1.2.1 Prepayment shall be denoted by means of any one of the
following methods:
1.1.1.1. postage stamps printed on or affixed to the items and
valid in the member country of origin;
1.1.1.2. postal prepayment impressions valid in the member
country of origin and dispensed by automatic vending machines
installed by designated operators of origin;
1.1.1.3. impressions of officially approved franking machines
valid in the country of origin, operating under the direct
supervision of the designated operator of origin;
1.1.1.4. impressions made by a printing press or other
printing or stamping process when such a system is authorized by
the regulations of the designated operator of origin.
2 Letter-post items may also be provided with an indication
that full postage has been prepaid, for example, "Taxe
perçue" ("Postage paid"). This indication shall
appear in the top right-hand part of the address side and be
authenticated by a date-stamp impression of the office of origin.
In the case of unpaid or underpaid items, the impression of the
office which prepaid the item or made up the postage on it shall
be applied opposite this indication.
3 Parcels shall be prepaid by means of postage stamps or by
any other method authorized by the regulations adopted by the
country of origin or by its designated operators.
Article 06-002
Postage stamps. Notification of issues and exchange between
designated operators
1 Each new issue of postage stamps shall be notified by the
designated operator concerned to all other designated operators,
with the necessary information, through the intermediary of the
International Bureau.
2 Designated operators shall exchange, through the
intermediary of the International Bureau, one set of each of
their new issues of postage stamps and shall send 15 sets to the
International Bureau. This represents a total of 235 stamps to be
dispatched for each new issue.
Article 06-003
Characteristics of postage stamps and postal prepayment or
franking impressions
1 Postage stamps and postal prepayment impressions
1.1 Postage stamps and postal prepayment impressions may be of
any shape provided that, in principle, their vertical or
horizontal dimensions are not less than 15 mm nor more than 50
mm.
1.2 They may be distinctively marked with punched perforations
or embossed impressions produced by means of an embossing stamp,
subject to the conditions laid down by the designated operator or
the member country which has issued them, provided that those
processes do not interfere with the clarity of the particulars
prescribed in article 6 of the Convention.
1.3 Commemorative or charity postage stamps may bear an
indication of the year of issue in Arabic numerals. Similarly,
they may bear an inscription in any language to indicate the
occasion for which they are issued. When a supplementary charge
is payable in addition to their postage value, they shall be so
designed as to leave no doubt about that value.
1.4 In accordance with article 6 of the Convention, postage
stamps may, in place of the name of the issuing member country or
territory, and subject to a formal request duly sent by the
issuing member country or territory to the International Bureau,
include the abbreviation or initials officially listed in the ISO
3166 standard for the member country or territory concerned.
2 Franking machine impressions
2.1 Designated operators may use themselves or authorize the
use of postal franking machines reproducing on items the name of
the member country of origin and the postage value, as well as
the name of the place of origin and the date of posting. However,
the last two items of information shall not be compulsory. For
franking machines used by designated operators themselves, the
postage value may be replaced by an indication that postage has
been prepaid, for example in the form: "Taxe perçue"
(Charge collected).
2.2 Impressions produced by postal franking machines shall, in
principle, be bright red. However, designated operators may
permit that the impressions produced by franking machines may be
made in a colour other than bright red. The impressions of any
publicity slogans used with the franking machines may also be
produced in a colour other than red.
2.3 The names of the member country and place of origin shall
be given in roman letters, which may be supplemented by the same
information in other letters. The postage value shall be shown in
arabic figures.
3 Franking impressions
3.1 Franking impressions obtained from a printing press or by
another printing or stamping process shall bear the name of the
member country of origin and, if appropriate, of the office of
posting in roman letters, which may be supplemented by the same
information in other letters. They shall also bear an indication
that postage has been prepaid, for example in the form "Taxe
perçue" (Charge collected). In every case, the phrase
adopted shall be shown in bold letters in a space the area of
which shall not be less than 300 mm2. The date-stamp,
if used, shall not appear in this space.
3.2 Franking impressions obtained from an electronic printing
process may be applied above the address field, separated from it
by a vertical distance of between 2.5 and 5 mm, regardless of the
location of the address. Such franking impressions may be applied
directly on the envelope or inside the envelope window. In the
latter case, the printing and positioning of the item inside the
envelope shall be constrained such that no part of the franking
impression is closer than 5 mm to the edge of the window. The
provisions of paragraph 3.1 shall apply to this type of
impression. Where the franking impression incorporates or is
supported by data encoded in a two-dimensional symbol, this shall
comply with UPU Technical Standard S28.
Article 06-004
Suspected fraudulent use of postage stamps or postal
prepayment or franking impressions
1 Subject to national criminal or criminal action provisions,
the following procedure shall be observed in case of suspicion of
an intentional violation concerning means of postal
prepayment.
1.1 When, in outgoing mail, an intentional violation
concerning means of postal prepayment is suspected and the sender
is not known, the stamp or impression shall not be tampered with
in any way. The item, accompanied by an advice, shall be sent to
the delivery office in an officially registered envelope. A copy
of the advice shall be forwarded, for information, to the
designated operators of the member countries of origin and of
destination. Any designated operator may ask, through
notification of the International Bureau, for these advices
concerning its service to be sent to its central administration
or to a specially appointed office.
1.2 The addressee shall be invited to see the evidence. The
item shall be delivered to him only if he pays the charge due,
discloses the name and address of the sender and places at the
disposal of the postal service, after acquainting himself with
the contents, the subject of the suspected violation. This may be
the entire item, if it is inseparable from the corpus
delicti, or the part of the item (envelope, wrapper, portion
of letter, etc.) which contains the address and the impression or
stamp reported as suspect. The result of the interview shall be
set down in an official report signed by the postal official and
by the addressee. If the addressee refuses, this shall be
recorded on the document.
2 The official report shall be sent with the supporting
papers, officially registered, to the designated operator of the
member country of origin, which shall take action according to
its legislation.
3 Designated operators whose legislation does not permit the
procedure provided for in 1.1 and 1.2 shall inform the
International Bureau to that effect so that the other designated
operators may be notified.
Article 06-005
Application of the date-stamp
1 The imprint of a date-stamp showing, in roman letters, the
name of the office responsible for cancel- ling and the date of
that operation shall be applied to the address side of items.
Equivalent particulars in the characters of the country of origin
may be added.
2 The application of the date-stamp shall not be
compulsory:
2.1 for items franked by means of impressions of postal
franking machines if the name of the place of origin and the date
of posting appear on these impressions;
2.2 for items franked by means of impressions obtained by a
printing press or by any other printing or stamping process;
2.3 for unregistered reduced-rate items, provided that the
place of origin is shown on these items;
2.4 for letter-post items relating to the postal service as
listed in article 16.1 of the Convention and article 16-001.
3 All postage stamps valid for prepayment shall be
cancelled.
4 Unless designated operators have prescribed cancellation by
means of a special stamp impression, postage stamps left
uncancelled through error or omission in the service of origin
shall be cancelled by the office which detects the irregularity,
using one of the following means:
4.1 with a thick line in ink or indelible pencil;
4.2 using the edge of the date-stamp in such a way that the
name of the post office is not identifiable.
5 Missent items, except for unregistered reduced rate items,
shall be impressed with the date-stamp of the office which they
have reached in error. This shall apply to both stationary
offices, and, as far as possible, travelling post offices. The
impression shall be made on the back of priority items in
envelopes and letters and on the front of postcards.
Article 06-006
Unpaid or underpaid items
1 The designated operator of origin may return unpaid or
underpaid items to the sender for the latter to make up the
postage himself. The senders of unpaid or underpaid items shall
be identified by any methods provided for in the member country
of origin's national regulations, including those applicable to
undeliverable items.
2 The designated operator of origin may also itself undertake
to prepay unpaid letter-post items or make up the postage on
underpaid items and collect the missing amount from the sender.
In this case, it shall be authorized to also collect a guideline
handling charge of 0.33 SDR.
3 If the designated operator of origin does not apply any of
the options provided for in 1 and 2 or if the postage cannot be
made up by the sender, unpaid or underpaid priority items,
letters and postcards shall still be forwarded to the country of
destination. Other unpaid or underpaid items may also be
forwarded.
4 Notwithstanding the provisions of paragraph 3, the
designated operator of origin shall not be obliged to forward to
the countries of destination the following categories of items
when they have been posted in posting boxes or other
installations of the designated operator:
4.1 unpaid or underpaid items on which the sender is not
indicated or whose sender cannot be identified;
4.2 unpaid postcards bearing labels or marks purporting to
certify that postage has been paid.
5 Notwithstanding the provisions of paragraph 9, the
designated operator of origin shall not be obliged to forward to
the countries of destination unpaid postcards bearing labels or
marks purporting to certify that postage has been paid when such
postcards have been posted in posting boxes or other
installations of the designated operator.
6 The designated operator of origin shall lay down the
criteria for forwarding unpaid or underpaid items to the country
of destination. Nevertheless, designated operators shall, as a
general rule, dispatch by the quickest method (air or surface)
items marked by the sender to be sent as priority items or
airmail items.
7 A designated operator of origin which wants missing postage
to be collected from the addressee shall follow the procedure
described in 8 and 10. Unpaid or underpaid items submitted to
this procedure shall be liable to a special charge, payable by
the addressee or, in the case of returned items, by the sender,
calculation of which is defined in 11.
8 Before being forwarded to the country of destination, unpaid
or underpaid items shall be marked with the T stamp (postage due)
in the middle of the upper part of the front. Beside the
impression of this stamp the designated operator of origin shall
write very legibly in the currency of its country the amount of
the underpayment and, under a fraction line, that of its minimum
unreduced charge valid for the first weight step for priority
items or letters dispatched abroad.
9 The designated operator of origin shall be responsible for
checking that international mail items posted in its country are
correctly prepaid. On arrival in the country of destination,
every item not bearing the T stamp impression in accordance with
the provisions under 8 shall be considered to be duly prepaid and
treated accordingly.
10 When a designated operator of first destination wants
missing postage to be collected from the addressee (reforwarded
items) or from the sender (returned items), the task of applying
the T stamp and giving the amounts in the form of a fraction
shall be the responsibility of this designated operator. The same
shall apply in the case of items originating in countries which
apply reduced charges in the service with the refor- warding
designated operator. In such a case, the fraction shall be
established according to the charges laid down in these
Regulations and valid in the country of origin of the item.
11 The delivering designated operator which wants to collect
missing postage shall mark the item with the charge to be
collected. It shall determine this charge by multiplying the
fraction resulting from the data mentioned under 8 by the amount,
in its national currency, of the charge applied in the
international service to the first weight step for priority items
or letters dispatched abroad. To this charge, it shall add the
handling charge prescribed under 2. The delivering designated
operator may, if it so wishes, collect only the handling
charge.
12 If the fraction laid down under 8 has not been shown beside
the T stamp by the designated operator of origin or the
reforwarding designated operator in the case of non-delivery, the
designated operator of destination may deliver the underpaid item
without collecting a charge.
13 Postage stamps and postal franking impressions not valid
for prepayment of postage shall not be taken into account. In
that case, the figure nought (0) shall be placed beside such
postage stamps or impressions, which shall be marked around in
pencil.
14 Registered items and insured items shall be regarded on
arrival as duly prepaid.
Article 06-007
Prepayment and stamping of items posted on board ship
1 Items posted on board ship at the two terminal points of the
voyage or at any intermediate port of call shall be prepaid by
means of postage stamps and according to the rates of the country
in whose waters the ship is lying.
2 If the items are posted on board on the high seas, they may
be prepaid, in the absence of special agreement between the
designated operators concerned, by means of the postage stamps
and according to the rates of the country to which the ship
appertains or is under contract. Items prepaid in this way must
be handed over to the post office at the port of call as soon as
possible after the arrival of the ship.
3 The stamping of items posted on ships shall be the
responsibility of the postal official or the officer on board
charged with the duty, or, failing those, of the post office at
the port of call at which these items are handed over. In that
case, the office shall impress the correspondence with its
date-stamp and add the word "Navire",
"Paquebot" or any other similar note.
Article 07-001
Environmental aspects
1 Designated operators should make their products and services
as environment friendly as possible within the limits imposed by
technologies and resources.
2 The consumption of materials and energy should be optimized
and be the minimum consistent with the efficient conduct of
operations.
3 Materials used should comply with non-pollution or non-toxic
standards established by the relevant national and international
agencies.
4 Designated operators should promote the recycling of paper
and other materials. They should also promote the use of recycled
materials.
Article 08-001
Postal security
1 Member countries and their designated operators shall adhere
to UPU Technical Standards S58, "Postal security - General
security measures" and S59, "Postal security - Office
of exchange and international airmail security", and aim
to:
1.1 raise quality of service as a whole;
1.2 increase employee awareness of the importance of
security;
1.3 create or reinforce security units;
1.4 share operational, security and investigative information
on a timely basis;
1.5 propose to legislatures, wherever necessary, specific
laws, regulations and measures to improve the quality and
security of worldwide postal services;
1.6 provide guidelines, training methods and assistance to
postal officials to enable them to deal with emergency situations
that could endanger life or property or could hamper the mail
transport chain, in order to maintain the continuity of
operations.
Article 08-002
Implementing provisions for providing electronic advance
data
1 Items containing goods may be subject to specific import
customs- and security-based requirements for providing electronic
advance data as referred to in article 8.1 of the Convention and
further specified in the respective provisions of the
Regulations. All member countries and their designated operators
shall have the option of informing other member countries and
their designated operators of their specific security
requirements (in accordance with the aforementioned provisions)
via the relevant compendium. Letters, postcards, printed papers
(other than books) or letter-post items containing correspondence
or items for the blind, which are not subject to customs duties,
shall be exempted from these requirements.
2 Each item for which electronic advance data is provided
shall be accompanied by the appropriate UPU customs declaration
form.
3 The electronic advance data required to meet such
requirements shall, in all cases, replicate data documented on
the appropriate UPU customs declaration form.
4 Each item for which electronic advance data is provided
shall bear a unique item identifier, in both human-readable and
barcode format, conforming to UPU Technical Standard S10. All
exchanges of electronic advance data provided for customs and
security reasons shall be compliant with UPU EDI Messaging
Standard M33 (ITMATT V1) and shall correspond to the content of
the UPU customs declaration form.
5 When dispatching items for which electronic advance data is
to be provided for customs and security reasons, the designated
operator of origin shall ensure that each dispatched item's
unique S10 barcoded identifier has been electronically linked
(nested) to the S9 barcoded label of the receptacle containing
that item, and that this information is included in the PREDES
(UPU Technical Standard M41) electronic dispatch messaging sent
to the designated operator of destination.
6 Electronic advance data shall be used in a manner consistent
with the relevant provisions of the Acts of the Union regarding
the processing of personal data. Without prejudice to the
foregoing, the exchange of such data may be additionally governed
by bilateral or multilateral agreements or protocols regarding
the protection of personal data and other technical aspects
relating to data exchanges.
7 Certain items may be subject to extra security measures as
per the relevant procedures adopted by the UPU in consultation
with other relevant stakeholders. Such measures may include,
inter alia, the tracing and/or prevention of further conveyance
of individual items.
8 In order to safeguard the smooth flow of the items referred
to herein, member countries and designated operators implementing
the provisions of this article shall do so in a manner that is
consistent with the capacity of the global postal network and the
available infrastructure for implementation thereof, and also
take into account whether the requirements for providing
electronic advanced data can be met by all concerned parties in
the international postal transport chain.
Article 08-003
Consignment security declaration
1 The transport of mail by air may be subject to specific
security-based requirements and may require the provision of a
standardized consignment security declaration to the carrier by
the sending designated operator in accordance with applicable
aviation security regulations.
2 When the provision of a consignment security declaration is
required:
2.1 The consignment security declaration shall be provided to
the carrier electronically as part of the CARDIT standardized
message if other applicable regulations so allow.
2.2 When electronic provision is not possible, a paper
document with the information shall be sent together with the
delivery bill. It is strongly recommended to use the CN
702 consignment security declaration for this
purpose.
2.3 The method of providing the consignment security
declaration shall be agreed with the carrier in advance.
Article 13-001
International mail processing centres (IMPCs)
1 The exchange of international mail shall be carried out by
international mail processing centres. When an IMPC is used for
the creation, closure and/or receipt of dispatches, it is called
an office of exchange.
2 Designated operators shall submit to the International
Bureau any requests for the registration, updating or closure of
their IMPCs. Such requests shall contain all relevant IMPC
characteristics and functions as further defined in UPU Technical
Standard S34 (Registration of international mail processing
centres), in accordance with the instructions set forth
therein.
3 The location of an IMPC as requested by a designated
operator shall be selected with a view to optimizing quality of
service for international mail dispatches, taking into account
the availability of international and/or domestic transport
networks and estimated mail traffic volumes in the area covered
by the requested IMPC.
4 The International Bureau shall be responsible for managing
and processing any IMPC registration requests submitted in
accordance with the parameters defined herein. The advice of the
Postal Operations Council (and, as necessary, the Council of
Administration for matters within its purview) may be sought
prior to registration of the relevant IMPC by the International
Bureau for special requests having a potential large impact on
international mail exchanges.
5 All duly registered IMPCs shall be published by the
International Bureau in a UPU IMPC code list containing their
codes and characteristics and made available to all Union member
countries and their designated operators.
6 For all UPU documentation and in all EDI messages,
designated operators shall use only their own IMPC codes and the
IMPC codes authorized by their partner designated operators as
per the UPU IMPC code list in force at the time of use, and
comply strictly with the conditions stated in that list.
7 Designated operators may also request the establishment of
IMPCs with restricted use, subject to the conditions below:
7.1. Military units: designated operators may request the
registration of IMPCs for military units belonging to their
member country but situated outside their national territory;
7.2 Extraterritorial offices of exchange: designated operators
may request the registration of IMPCs outside their national
territory, subject to the relevant provisions of article 13 of
the Convention;
7.3 Other offices of exchange for bilateral/multilateral use:
designated operators may request the registration of IMPCs on
their own territory for exchanges with selected partner
designated operators on the basis of bilateral or multilateral
agreements, strictly for international mail exchanges regulated
by the Acts of the Union.
8 Wherever an IMPC is displayed on a UPU form, its related
IMPC code shall be displayed. If the form so requires, the
following associated information shall also be displayed:
8.1 IMPC name;
8.2 code and name of the designated operator responsible for
the IMPC.
Article 13-002
Forms
1 The forms shall conform to the annexed specimens.
2 The texts, colours and dimensions of forms as well as other
characteristics such as the position reserved for entering the
barcode shall be those prescribed in these Regulations.
3 Forms for the use of the public shall bear an interlinear
translation in French when they are not printed in that
language.
4 Forms for the use of designated operators in their relations
with one another shall be drawn up in French with or without
interlinear translation, unless the designated operators
concerned arrange otherwise by direct agreement.
5 Forms as well as any copies thereof shall be completed in
such a way that the entries are fully legible. The original form
shall be sent to the appropriate designated operator or to the
party most concerned.
Article 13-003
Forms for the use of the public
1 For the purpose of applying article 13-002.3, the following
shall be considered as forms for the use of the public:
Form Title
CN 01 International reply coupon
CN 07 Advice of receipt/of delivery/of payment/of entry
CN 08 Inquiry - letter-post items only
CN 11 Franking note
CN 14 Collective envelope
CN 17 Request for withdrawal from the post, alteration or
correction of address, cancellation or alteration of the COD
amount
CN 18 Declaration concerning the non-receipt (or receipt) of a
postal item
CN 22 Customs declaration label
CN 23 Customs declaration CN 29 COD label
CP 72 Manifold set. Customs declaration/Dispatch note
CP 95 COD label
Section II
Quality of service standards and targets
Article 14-001
Quality of service targets
1 Letter-post items
1.1 Member countries or designated operators shall undertake
to verify periodically that the established times are achieved
either within the framework of the surveys organized by the
International Bureau or by the Restricted Unions, or on the basis
of bilateral agreements.
1.2 It is also desirable that member countries or designated
operators should verify periodically that the established times
are achieved, using other quality control systems, in particular
external quality control.
1.3 Wherever possible, member countries or designated
operators shall implement quality measurement systems for
international mails (both outgoing and incoming); this should, as
far as possible, include measurement from posting to delivery
(end-to-end).
1.4 All designated operators shall provide the International
Bureau with up-to-date information about the latest transport
arrival times (LTAT) against which they operate for international
postal purposes. Any changes shall be advised as soon as they are
planned in order to allow the International Bureau to communicate
these changes to designated operators before they are
applied.
1.5 Where possible, separate information shall be provided for
priority and non-priority streams of traffic.
2 Parcels
2.1 Member countries or designated operators shall monitor
actual performance against the service tar- gets fixed by
them.
Section III
Charges, surcharges and exemption from postal charges
Article 16-001
Exemption from postal charges on postal service items
1 Letter-post items
1.1 Letter-post items relating to the postal service sent by
designated operators or their offices, whether by air, surface or
surface airlifted (S.A.L.) mail, shall be exempt from all postal
charges.
1.2 Letter-post items relating to the postal service shall be
exempt from all postal charges, with the exception of air
surcharges, if they are:
1.2.1 exchanged between bodies of the Universal Postal Union
and bodies of the Restricted Unions;
1.2.2 exchanged between bodies of those Unions;
1.2.3 sent by such bodies to member countries and/or
designated operators or their offices.
2 Parcels
2.1 Parcels relating to the postal service shall be exempt
from all postal charges if exchanged between the following:
2.1.1 designated operators;
2.1.2 member countries and designated operators and the
International Bureau;
2.1.3 post offices of the designated operators of member
countries;
2.1.4 post offices and designated operators.
2.2 Air parcels, with the exception of those originating from
the International Bureau, shall be exempt from air
surcharges.
Article 16-002
Marking of items sent free of postal charges
1 Items exempt from postal charges shall bear, on the address
side in the top right-hand corner, the following indications,
which may be followed by a translation:
1.1 "Service des postes" (Postal service) or a
similar indication for the items mentioned in article 16.1 of the
Convention and article 16-001;
1.2 "Service des prisonniers de guerre"
(Prisoners-of-war service) or "Service des internés
civils" (Civilian internees service) for the items mentioned
in article 16.2 of the Convention and article 16-003 and the
forms relating to them;
1.3 "Envois pour les aveugles" (Items for the blind)
for the items mentioned in article 16.3 of the Convention.
2 For parcels, the dispatch note shall bear the same
indication as in 1.
Article 16-003
Application of exemption from postal charges to bodies
concerned with prisoners of war and civilian internees
1 The following shall enjoy exemption from postal charges
within the meaning of article 16.2 of the Convention:
1.1 the Information Bureaux provided for in article 122 of the
Geneva Convention of 12 August 1949 relative to the treatment of
prisoners of war;
1.2 the Central Prisoner-of-War Information Agency provided
for in article 123 of the same Convention;
1.3 the Information Bureaux provided for in article 136 of the
Geneva Convention of 12 August 1949 relative to the protection of
civilian persons in time of war;
1.4 the Central Information Agency provided for in article 140
of the latter Convention.
Section IV
Basic and supplementary services
Article 17-001
Monetary unit
1 The monetary unit laid down in article 7 of the Constitution
and used in the Convention and the other Acts of the Union shall
be the Special Drawing Right (SDR).
2 The designated operators of Union member countries may
choose, by mutual agreement, a monetary unit other than the SDR
or one of their national currencies for preparing and settling
accounts.
Article 17-002
Equivalents
1 Designated operators shall fix the equivalents of the postal
charges prescribed in the Convention and the other Acts of the
Union and the selling price of international reply coupons. They
shall notify them to the International Bureau for them to be
announced to designated operators. To this end each designated
operator shall be required to notify the International Bureau of
the average value of the SDR in the currency of its country.
2 The average value of the SDR which will be operative from 1
January each year, for the purposes only of the fixing of
charges, will be determined, to four places of decimals, on the
basis of the data published by the IMF over a period of at least
12 months ended on the preceding 30 September.
3 For a currency for which daily exchange rates with the SDR
are not published by the IMF, the calculation shall be made
through the medium of a quoted currency.
4 Union member countries whose currency exchange rates in
relation to the SDR are not calculated by the IMF or which are
not members of that specialized agency shall be requested to
declare unilaterally an equivalence between their currencies and
the SDR.
5 Designated operators shall communicate equivalents or
changes of equivalents of postal charges to the International
Bureau as soon as possible, giving the date of their entry into
force.
6 The International Bureau shall publish a compendium showing,
for each member country, the equivalents of the charges, the
average value of the SDR and the selling price of the
international reply coupons mentioned under 1.
7 Each designated operator shall notify the International
Bureau direct of the equivalent it has adopted for the
indemnities prescribed in the event of loss of a registered item
or registered M bag.
Article 17-003
Information to be supplied by designated operators
1 Designated operators shall communicate to the International
Bureau, on the forms sent by the latter, the necessary
information concerning the operation of the postal …
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