Par Pasta maksājumu pakalpojumu reglamentu

Par Pasta maksājumu pakalpojumu reglamentu Uzmanību! Jūs lietojat neatbilstošu interneta pārlūkprogrammu. Lai varētu lietot visas Likumi.lv piedāvātās iespējas, piedāvājam BEZ MAKSAS ielādēt jaunāku pārlūkprogrammas versiju. Iesakām izmēģināt arī vietnes MOBILO VERSIJU - m.likumi.lv (piemērota arī mazāk jaudīgiem datoriem). nerādīt turpmāk šo paziņojumu Apstiprināt Paldies par viedokli!   Rādīt vēlāk LATVIJAS REPUBLIKAS TIESĪBU AKTI veidi tēmas visvairāk skatītie jaunākie LV  EN uz sākumu meklēt Izvērstā meklēšana Noklusējuma vērtības Izvērstā meklēšana Kā meklēt? Meklēt nosaukumā meklēt locījumos meklēt frāzi Meklēt tekstā meklēt locījumos meklēt frāzi Izdevējs Veids nemeklēt grozījumos Pieņemts Stājas spēkā Dokumenta Nr. līdz līdz Publicēts LV Zaudējis spēku Redakcija uz līdz līdz Statuss: spēkā esošs vēl nav spēkā zaudējis spēku meklēt notīrīt Ministru kabineta noteikumi Nr. 86 Rīgā 2023. gada 28. februārī (prot. Nr. 12 25. §) Par Pasta maksājumu pakalpojumu reglamentu Izdoti saskaņā ar  Ministru kabineta iekārtas likuma 31. panta pirmās daļas 2. punktu  1. Pasaules Pasta savienības Pasta darbības padomes izstrādātais Pasta maksājumu pakalpojumu reglaments un tā Noslēguma protokols (turpmāk – Pasta maksājumu pakalpojumu reglaments) ar šiem noteikumiem tiek pieņemts un apstiprināts. 2 2. Pasta maksājumu pakalpojumu reglamentā paredzēto saistību izpildi koordinē Satiksmes ministrija. 3 3. Līdz ar noteikumiem publicējams Pasta maksājumu pakalpojumu reglaments angļu valodā un tā tulkojums latviešu valodā. 4 4. Atzīt par spēku zaudējušiem Ministru kabineta 2021. gada 21. janvāra noteikumus Nr. 51 "Par Pasta maksājumu pakalpojumu reglamentu" (Latvijas Vēstnesis, 2021, 19. nr.). 5 Ministru prezidents A. K. Kariņš Satiksmes ministra pienākumu izpildītāja ‒ ekonomikas ministre I. Indriksone Postal Payment Services Regulations Table of contentsPart ICommon principles applying to the postal payment servicesChapter IGeneral provisionsArtRP 201 DefinitionsRP 601 Operational functionsRP 602 Information to be supplied by designated operatorsRP 603 International Bureau publicationsRP 604 Electronic Postal Payment Services CompendiumRP 801 Programme to combat money laundering, terrorist financing and financial crimeRP 802 Obligation to provide identificationRP 803 Identification dataRP 804 Duty to obtain informationRP 805 Duty of monitoring, detection and reportingRP 806 ArchivingRP 807 Implementation of postal payment servicesRP 901 Confidentiality of dataRP 1001 Combination of technologiesChapter IIGeneral principles and quality of serviceRP 1101 Separation of fundsRP 1102 Ring-fencing of users’ fundsRP 1103 Currency of issue and paymentRP 1104 Setting of ratesRP 1105 Exemption from chargesRP 1106 Procedures for remuneration between designated operatorsRP 1107 User informationRP 1201 Quality of service for postal payment orders sent by electronic meansRP 1202 Collective brandChapter IIIPrinciples for electronic data interchangeRP 1301 Conditions of interoperability and centralized settlementRP 1401 Network securityRP 1402 Security of electronic exchangesRP 1403 Rules of operation and maintenance of information technology systemsRP 1404 Data securityRP 1405 Data back-upRP 1406 Access to archived dataRP 1501 Track and tracePart IIRules governing the postal payment servicesChapter IProcessing of ordersRP 1601 FormsRP 1602 Information common to execution formsRP 1603 Status of a postal payment order or a requestRP 1604 Postal payment order requestRP 1605 Checking of the postal payment order request by the issuing designated operatorRP 1606 Entry of postal payment ordersRP 1607 Frequency of connections to information systemRP 1608 Acceptance of postal payment orderRP 1609 Issue of postal payment orderRP 1610 Request for revocationRP 1611 Period of validity of money ordersRP 1612 Advice of payment or of crediting to payee’s accountRP 1613 Indication of amountsRP 1614 Sending of postal payment ordersRP 1615 Rules specific to transfersRP 1701 Treatment of postal payment orders by the paying designated operatorRP 1702 Treatment specific to money ordersRP 1703 Endorsement and forwarding of money ordersRP 1704 Treatment of requests for revocationRP 1705 Replacement of money orders mislaid, lost or destroyed before paymentRP 1706 Checking by the paying designated operator for the purpose of payment or crediting to the payee’s accountRP 1707 Treatment specific to transfersRP 1708 Irregular postal payment ordersRP 1709 Treatment of irregular postal payment ordersRP 1710 Treatment of irregular letter-post money ordersRP 1711 Treatment of irregular letter-post transfersRP 1712 Regularization of irregular postal payment ordersRP 1713 Payment to the payee and trackingRP 1714 Procedures for replacement of letter-post money orders mislaid, lost or destroyed after paymentRP 1901 Reasons for reimbursementRP 1902 Method of reimbursementRP 1903 Reimbursement owing to expiry of period of validity of a money orderRP 1904 Treatment of reimbursementsRP 1905 Stale money ordersChapter IIInquiries and liabilityRP 2001 InquiriesRP 2002 Time limits for processingRP 2101 Extent of liability of the issuing designated operator vis-à-vis the userRP 2201 Determination of liabilityRP 2202 Payment of sums due in respect of indemnificationRP 2203 Reimbursement of the designated operator involvedChapter IIIFinancial relations between designated operatorsRP 2501 Accounting rulesRP 2502 Daily reports prepared automatically by the systemRP 2503 Preparation of summary reports/lists of postal payment ordersRP 2504 Preparation of periodical accounts of postal payment ordersRP 2505 Preparation of periodical accounts of remunerationsRP 2506 Preparation of general accountsRP 2507 General account of postal payment ordersRP 2508 Preparation of general accounts of remunerationsRP 2509 InstalmentRP 2510 Procedures concerning concentration accounts of funds and instalmentsRP 2511 Security depositRP 2601 Centralized settlementRP 2602 Bilateral settlementPart IIITransitional and final provisionsRP 2801 Application of the Regulations of the Universal Postal ConventionRP 2901 Entry into force and duration of the RegulationsFinal Protocol to the Postal Payment Services RegulationsArtRP I Instalments (existing reservation)RP II Sending of postal payment orders (existing reservation)List of formsNo. Title or nature of the formMP 1 International postal money orderMP 1bis International COD postal money orderMP 2 International postal money order service – Inquiry/Request for withdrawalMP 3 Request for rectification of an international postal money orderMP 4 Daily report – Postal money orders issuedMP 5 Daily report – Postal money orders reimbursedMP 6 Daily report – Postal money orders paidMP 7 Daily report – Postal money orders receivedMP 8 Daily summary – Postal money orders issued, reimbursed, received and paidMP 104 – International money order service – Summary list of money orders paidVP 1 Advice of international postal transferVP 2 Inquiry or request for cancellation – International postal transfer orderVP 3 Regularization list – International postal transfersVP 4 Daily report – Postal transfers issuedVP 5 Daily report – Postal transfers reimbursedVP 6 Daily report – Postal transfers creditedVP 7 Daily report – Postal transfers receivedVP 8 Daily summary – Postal transfers issued, reimbursed, received and creditedVP104 – List of international postal transfersVP 105 – Daily dispatch of international postal transfersPP 1 International postal payment service – Periodical account of orders (money orders and transfers)PP 2 Periodical account of remunerations – Postal payment ordersPP 3 General account of orders (money orders and transfers)PP 4 General account of remunerationsPPM International postal money order service – Periodical account of international postal money ordersPPV International postal transfer service – Periodical account of international postal transfersPostal Payment Services RegulationsHaving regard to article 22.5 of the Constitution of the Universal Postal Union concluded at Vienna, on 10 July 1964, the Postal Operations Council has drawn up the following measures for ensuring the implementation of the Postal Payment Services Agreement.These measures apply to postal payment orders sent by letter post as well as to those forwarded by electronic means or by any other technological means.Part ICommon principles applying to the postal payment servicesChapter IGeneral provisionsArticle RP 201Definitions1 Field: area reserved for data to be inserted in the form or system.2 Mirror account: technical account held by a financial operator which reflects transactions onto its liaison account.3 Conditions of service: standard or regulation contractual conditions under which the designated operator provides postal payment services to its customers.4 Service agreement: bilateral or multilateral agreement between designated operators, in conformity with the Agreement and Regulations, setting the operational arrangements for exchanges between designated operators and enabling the implementation of postal payment services.5 Date: indication of the day on which an operation relating to the execution of a payment order took place, either applied to the form by means of a manual process by the designated operator, or generated (timestamping) by the system in case of exchange by electronic means.6 Inquiry: any request for information concerning the conditions of service or the processing of a postal payment order, dealing, for example, with pricing or quality of service.7 Special Drawing Right (SDR): International Monetary Fund accounting unit used as the monetary unit of the Union.8 Issue of a postal payment order: acceptance of the postal payment order request from the sender by the accredited official of the issuing designated operator.9 Status of a postal payment order or request: the execution status of the postal payment order, or of a request for information/inquiry or revocation request relating to this postal payment order.10 Form: model document containing the data necessary for the execution of a postal payment order, a request and/or the management of financial relations between designated operators, in accordance with the Agreement and the Regulations.11 User form: document of the designated operator, printed in hard-copy form or able to be downloaded from its website, in conformity with the forms provided for in the Regulations, designed to be completed by the user of the postal payment services with supplementary information added by the designated operator where necessary.12 Time-stamping: secure electronic procedure indicating the date and time of the operation.13 Postal payment order identifier: specific order issue number.14 EDI message: file containing electronic data relating to postal payment orders sent from one designated operator to another.15 Non-convertible currency: any currency mainly used for domestic transactions and not freely exchangeable on an official exchange market (forex market).16 PosTransfer: the international collective trademark registered by the Union with the objective of fostering the development of, and establishing a global trust mark for, postal payment services as defined and regulated in the Agreement and Regulations.17 Report: list of data in chronological order relating to postal payment orders issued, reimbursed, paid/credited to payee and received, which is generated automatically by the system according to various parameters, including "type of service", "summaries", "bilateral relation", "currency", "service access point or other organizational unit".18 Electronic receipt: updating of the paying country’s database from receipt of the postal payment order.19 Claim: any intervention by the sender or the payee, formally expressing his dissatisfaction with the conditions of processing of a postal payment order, to which the designated operator must respond within the prescribed time frame.20 Electronic signature: unique key, common to the designated operators exchanging data, delivered by a common public key infrastructure provider accredited by the Union, which enables encryption and signature, and then decryption and verification of signatures.21 System: telematic system used to create, send, receive or handle data messages.22 Stamp: application of an indication of the service access point and date, confirming the exactness and authenticity of an operation to execute a postal payment order.23 Endorsement: the signing of the reverse of an instrument to indicate the transfer of ownership rights with regard to this instrument from the payee to a third person.Article RP 601Operational functions1 The designated operators of signatory member countries shall agree upon the postal payment services, authorized by the member countries, that they wish to exchange.2 A designated operator shall not be obliged to conduct exchanges with another designated operator which has not implemented the present Regulations.3 Designated operators shall define the operational arrangements for their letter-post or electronic exchanges by means of a service agreement compatible with the model approved by the Postal Operations Council.Article RP 602Information to be supplied by designated operators1 Designated operators shall provide the International Bureau with the following operational information:1.1 postal payment services provided by the designated operator on its territory;1.2 international and domestic rates applied for the postal payment services provided;1.3 supplementary services;1.4 rates for supplementary services;1.5 opening hours of the service;1.6 national currency or currency authorized by the country for payments on its territory;1.7 system provider;1.8 type of system used (online or offline);1.9 national quality of service objectives;1.10 indication of the centralized settlement system or type of settlement system used;1.11 currency of settlement;1.12 address of the website of the designated operator;1.13 e-mail address of the international services of the designated operator.2 Designated operators shall also provide the International Bureau with the information required by the Convention Regulations in respect of letter-post postal payment orders.3 Any change in the required information shall be immediately transmitted to the International Bureau.Article RP 603International Bureau publications1 The International Bureau shall publish, on the basis of information supplied by the signatory member countries and the designated operators, an official compendium of information of general interest relating to the implementation of the Agreement and Regulations in each member country.2 The provisions of the Convention Regulations regarding publications shall also apply to the postal payment services.Article RP 604Electronic Postal Payment Services Compendium1 The International Bureau shall prepare and ensure updating of the Electronic Postal Payment Services Compendium.2 The Electronic Postal Payment Services Compendium shall contain the operational information provided by designated operators in accordance with the Regulations and any other operational data required by designated operators for the execution of postal payment orders.3 Designated operators shall input their data into the Electronic Postal Payment Services Compendium.4 Designated operators shall update the information contained in the Electronic Postal Payment Services Compendium in good time, and no later than the day it enters into force, according to the procedure laid down by the International Bureau.Article RP 801Programme to combat money laundering, terrorist financing and financial crime1 Designated operators shall establish and implement a programme to combat money laundering, terrorist financing and financial crime, in accordance with their national legislation.2 This programme shall comprise appropriate written principles, procedures and internal controls for limiting the risk of money laundering, terrorist financing and financial crime, as well as ongoing training in this area for operational staff involved.Article RP 802Obligation to provide identification1 Designated operators shall check the identity of senders, in accordance with their obligation of due diligence in relation to users, on the basis of documents or reliable data or information recognized and accepted by the national authority for the purposes of identification in the national territory.2 Where accounts are held by designated operators, these accounts may only be personal accounts for which the designated operators check the identity of the account holder, regardless of any threshold for the amount of postal payment orders.3 Designated operators may, subject to their national legislation, agree among themselves to set minimum amounts below which the issuing designated operator shall not be obliged to take details of the sender’s identity document. This threshold shall not exceed 600 SDR per day for money orders.Article RP 803Identification data1 Each postal payment order shall contain the full name (including patronymic, if any) in the nominative case, and the address of the sender and payee. However, for postal payment orders transmitted by electronic means, the address may be replaced by a unique identifier number.2 If the postal payment orders are transmitted by electronic means, they shall include:2.1 the account number for postal transfers, outpayment money orders and inpayment money orders;2.2 a unique reference number allowing the sender to be traced for cash money orders and inpayment money orders.3 The information specified in this article shall remain with the postal payment order through the entire transmission process up to payment or refund.4 Enhanced scrutiny and monitoring for suspicious activity shall be performed for postal payment orders which do not contain complete sender or payee information, as specified in this article.Article RP 804Duty to obtain information1 The issuing designated operators shall obtain information about the purpose of the postal payment order or reimbursement request prior to its execution, in accordance with their national legislation.2 Designated operators shall verify the identity of the actual payee, in accordance with their national legislation.Article RP 805Duty of monitoring, detection and reporting1 Designated operators shall fulfil their duty of monitoring and detection, in accordance with the directives of the competent authority.2 Designated operators shall monitor transactions and the source of funds and check that they correspond to users’ risk profile.3 Designated operators shall regularly check that documents, data and information concerning users are up to date.4 Designated operators shall monitor high-risk users, transactions, products and/or geographical areas especially closely.5 Designated operators shall comply with due diligence requirements in respect of users’ orders.6 Where a suspicious transaction is detected, whatever the sum involved, the designated operator shall report it to the competent authority.7 Where a postal payment order is believed to relate to suspicious transactions, the designated operator shall treat it in accordance with its national legislation on combating money laundering and terrorist financing.Article RP 806Archiving1 Designated operators shall archive information relating to the execution of postal payment services, including data and monitoring of the execution of postal payment orders, for a minimum period of five years or longer as required by national legislation.2 The information archived shall be such as to permit the reconstruction of each transaction (including the amounts and currencies).Article RP 807Implementation of postal payment services1 Any designated operator may decline to open postal payment services with another designated operator, or else suspend such services, if:1.1 the latter operator fails to meet its legal obligations to combat money laundering and terrorist financing;1.2 in the absence of legal obligations, the latter operator does not take the measures required by the Regulations on its own initiative;1.3 such implementation is contrary to its national legislation;1.4 such implementation is, in the judgment of the designated operator, unacceptable.2 In case of international sanctions imposed on a member country of the Union with a view to combating money laundering or terrorist financing, designated operators may refuse to conclude an agreement with the designated operator of this member country or suspend exchanges with it until the lifting of sanctions.Article RP 901Confidentiality of data1 Designated operators shall take the measures provided for in their national legislation and the present Regulations to ensure the confidentiality of data vis-à-vis third parties.2 Designated operators shall transmit to the International Bureau the postal data needed for postal payment service statistics.3 The International Bureau shall publish the statistics of the postal payment services in the statistics of the Union. The data transmitted shall be used only to calculate the totals needed for analysis of the worldwide and regional situation, unless the member country involved agrees otherwise.4 Any request to access archived data shall be justified.Article RP 1001Combination of technologiesDesignated operators shall lay down in their service agreement the operational arrangements for the execution of postal payment services linked to the combination of different technologies for the execution of postal payment orders. They shall, as a minimum, abide by the rules applicable to the letter-post postal payment orders.Chapter IIGeneral principles and quality of serviceArticle RP 1101Separation of fundsUser funds shall be separated, in accounting and financial terms, from the funds of the issuing and paying designated operators.Article RP 1102Ring-fencing of users’ funds1 Sums remitted by users or debited from their account shall be ring-fenced and reserved for the settlement of postal payment orders between designated operators and for reimbursement.2 Users’ funds shall be managed in accordance with the prudence principles applicable to the management of third parties’ funds.Article RP 1103Currency of issue and payment1 Where the currency of destination is convertible, the amount of the postal payment order shall be expressed in the currency of the paying designated operator.2 Where at least one of the two currencies is not convertible, the designated operators shall agree to express the amount of the postal payment order issued in a third currency authorized by the destination country.3 The exchange rates used to express the amount of the postal payment order shall be those that apply at the time of issue of the postal payment order. Where the issuing designated operator does not have the technical means to express the postal payment order in the currency of the paying designated operator, the conversion to the currency of payment shall be made by the paying designated operator at the exchange rate that applies at the time of receipt of the postal payment order.4 After advising the designated operators concerned, the paying designated operator may, if its legislation so requires, either ignore fractions of currency units or round the amount off to the nearest currency unit or tenth part thereof, always in favour of the payee.Article RP 1104Setting of rates1 Rates shall be so set by the issuing designated operators as to promote accessibility to the postal payment services.2 All charges shall be paid in full by the sender.Article RP 1105Exemption from charges1 Exemptions from postal charges for items relating to the postal service, and for postal payment service items addressed to or sent by prisoners of war (including belligerents apprehended and interned in a neutral country) or civilian internees, shall be governed by the Universal Postal Convention, the Convention Regulations and the Postal Payment Services Agreement.2 Postal payment service items shall be exempted from postal charges, in accordance with the relevant provisions of the Convention Regulations.3 Postal payment service access points shall benefit from exemption from postal charges for the postal payment service items of the prisoners of war and civilian internees provided for in the Universal Postal Convention.4 The bodies concerned with prisoners of war and civilian internees to which exemption from postal charges is provided are listed in the Convention Regulations.5 Payment orders sent free of postal charges shall be marked in accordance with the provisions of the Convention Regulations.Article RP 1106Procedures for remuneration between designated operators1 The remuneration shall be set equitably according to the charges applied to the user by the issuing designated operator and taking into account the respective operating and financial costs for the designated operators. In the latter’s mutual interest, when exchanges are established the remuneration may differ from one designated operator to another. The remuneration may take account of quality of service measurement for postal payment orders sent electronically.2 The exchange commission applied by designated operators shall represent a reasonable margin, take account of local economic conditions, and enable development of the service.3 The remuneration shall be set in the service agreement, in accordance with the Agreement and the Regulations.Article RP 1107User informationDesignated operators shall display their rates and additional costs at their service access points and, where applicable, on their website.Article RP 1201Quality of service for postal payment orders sent by electronic means1 The minimum elements of quality of service for postal payment orders sent electronically shall be as follows:1.1 updating of the International Bureau database;1.2 timely processing of postal payment orders;1.3 timely cancellation;1.4 percentage of inquiries dealt with on time;1.5 percentage of claims dealt with on time.2 Designated operators shall transmit the postal data required for quality of service measurement to the International Bureau of the Union.3 The International Bureau shall handle postal data relating to quality of service measurement in a confidential manner. Access to quality of service measurement reports prepared using these data shall be restricted to member countries that are signatories to the Agreement, to their designated operators and to the International Bureau.Article RP 1202Collective brand1 The collective brand PosTransfer shall be associated with the use of specific new technologies for the sending and/or receiving of postal payment orders.2 The use of the collective brand PosTransfer by designated operators shall be subject to compliance with the quality objectives associated with this brand set by the users of the brand, in compliance with the quality of service objectives set by the Postal Operations Council and the PosTransfer licensing agreement.Chapter IIIPrinciples for electronic data interchangeArticle RP 1301Conditions of interoperability and centralized settlement1 The networks used by designated operators shall be interconnected to enable the exchange of electronic data relating to postal payment orders.2 Designated operators shall configure the fields for postal payment data in their system, in accordance with the forms provided for in the Regulations, in such a way as to permit the interoperability of systems.3 Designated operators shall apply the procedures for treatment of postal payment orders provided for in the Regulations so as to ensure the interoperability of postal payment services.4 Designated operators shall apply the procedures for settlement and clearing provided for in the Regulations so as to permit centralized settlement between designated operators.Article RP 1401Network security1 Any interconnection of electronic networks for the transmission of postal payment orders shall be subject to compliance with the level of security of the interconnected network used by designated operators.2 Designated operators shall ensure the validity of the electronic signature certificate and the encryption of any data message.3 Designated operators’ systems shall use a common security system in conformity with security standards that comply with ISO standards accepted by the Union to ensure the processing and transmission of postal payment orders.4 Any difficulty in applying and implementing the common security system of the Union in a country because of its national legislation shall be made known and described to the International Bureau.Article RP 1402Security of electronic exchangesDesignated operators shall ensure the physical and electronic security of their equipment, the security of data and continuity of service, in accordance with the ISO standards accepted by the Union.Article RP 1403Rules of operation and maintenance of information technology systems1 All designated operators shall have separate production and testing systems. The production system shall be used solely for processing and transmitting real data. All basic communication tests shall be performed using the test system. All designated operators shall have a back-up system.2 All designated operators shall be responsible for maintaining their production, back-up and testing infrastructure (hardware, software and network) required for the processing and transmission of data, whether these infrastructures are hosted by the designated operator or by a third party.Article RP 1404Data security1 Data messages relating to postal payment orders shall be digitally signed. Personal data shall be encrypted.2 Where an online system is used, the database shall be made secure.3 Data transmitted with an electronic signature of the designated operator shall be deemed authentic, complete and non-repudiable.4 Access to data shall be strictly reserved for staff authorized by the designated operator.Article RP 1405Data back-up1 The database used by designated operators shall be hosted in a secure manner. It shall have a backup system and procedures which are sufficient to enable the resumption of activities in an emergency.2 All designated operators shall inform the other designated operators of any planned interruption of service. In the event of an unplanned interruption, the designated operator concerned shall set up an emergency unit and inform other designated operators as quickly as possible of the reasons for the interruption and the measures taken to remedy the problem and to prevent a recurrence.3 In the event of a serious security alert, the designated operator shall inform the other designated operators as rapidly as possible of the suspension of the service, of the possible duration of the interruption, and of the restoration of the service.Article RP 1406Access to archived dataSubject to the national legislation, archived data shall be accessible and available within three working days following their request, for postal payment orders exchanged electronically, and within one month from their request, for letter-post postal payment orders.Article RP 1501Track and trace1 Any system used by designated operators shall contain functional acknowledgements to provide track and trace information for postal payment orders.2 Any change in the status of a postal payment order shall give rise to the sending of an EDI message.3 Designated operators shall send an acknowledgement of receipt or notification of rejection for each EDI message received.4 The sender may ask to receive an advice of payment, transfer or reimbursement.5 The status of a postal payment order or of a request relating to the execution of a postal payment order shall be accessible to the designated operators involved in the execution of this postal payment order.6 Data shall be stored online for at least six months.Part IIRules governing the postal payment servicesChapter IProcessing of postal payment ordersArticle RP 1601Forms1 Forms shall be generated by the system used by the designated operator or prepared in hard-copy form.2 The forms generated by the system shall contain fields corresponding to those provided for in the forms annexed to the Regulations.3 Forms shall provide the additional sections required by designated operators within the framework of their service agreements.Article RP 1602Information common to execution forms1 Mandatory information1.1 Forms linked to the execution of users’ postal payment orders shall contain references to the service access point of the designated operator.1.2 In accordance with UPU standard S10, the postal item identifier shall be indicated on the special forms for COD money orders.2 Optional information2.1 A "personal messages" section may be used on forms intended for relations with users.Article RP 1603Status of a postal payment order or a request1 Designated operators shall, by the most appropriate means, inform each other of any change in the status of the postal payment order or request.2 If the change in status is not automatically generated by the system of the designated operator, the latter shall immediately enter the status change data for exchanges by electronic means.3 The execution statuses of a postal payment order entered by the issuing or paying designated operator shall include at least the following:3.1 pre-processing postal payment order – issuing designated operator;3.2 postal payment order processed – issuing designated operator;3.3 pre-processing postal payment order – paying designated operator;3.4 postal payment order submitted for payment following pre-processing – paying designated operator;3.5 notification that payment is impossible or delay information – paying designated operator;3.6 payment to payee – paying designated operator;3.7 advice of payment or crediting to payee’s account (optional) – paying designated operator;3.8 cancellation of payment to payee (if entry error noted within agreed time) – paying designated operator;3.9 new payment following cancellation – paying designated operator;3.10 issue of request for revocation – issuing designated operator;3.11 notification of acceptance or otherwise of request for revocation – paying designated operator;3.12 notification that reimbursement is possible or impossible – paying designated operator;3.13 notification to sender of reimbursement (optional) – issuing designated operator;3.14 notification of reimbursement owing to expiry of validity – paying designated operator;3.15 reimbursement – issuing designated operator;3.16 cancellation of reimbursement of sender (if entry error noted within time agreed in the service agreement) – issuing designated operator;3.17 new payment following cancellation – issuing designated operator;3.18 notification that reimbursement is impossible and finalization – issuing designated operator;3.19 prescription of postal payment order – issuing designated operator;3.20 issue of monthly or periodical account – paying designated operator;3.21 finalization of postal payment orders included in the monthly account – paying designated operator.4 The execution statuses of a request for information/inquiry shall include at least the following:4.1 registration of the request;4.2 information about the request to the other designated operator, except where the designated operator contacted by the user can respond to the request and take the necessary measures without consulting the other designated operator;4.3 response to the request;4.4 informing of the user – issuing designated operator.Article RP 1604Postal payment order request1 The issuing designated operator shall gather the information required for the execution of the postal payment order.2 The sender shall complete the postal payment order request form and pass it to the issuing designated operator. The conditions of service of the issuing designated operator shall be annexed to the postal payment order request user form. In the case of COD money order requests, they shall be completed by the sender of the COD postal item.3 Postal payment order requests for letter-post money orders and COD items shall be drawn up on form conforming to form MP 1, or form MP 1bis, or any other appropriate form for electronic money orders agreed between designated operators.4 Postal payment order requests for transfers shall be drawn up on a user form conforming to the specimen VP 1, or any appropriate medium for electronic transfers.5 The information provided for the execution of the postal payment order shall be precise and complete. Abbreviated addresses shall not be admissible.6 Postal payment order requests may be entered in the system by the sender, subject to compliance with the conditions relating to:6.1 prevention of money laundering, terrorist financing and financial crime;6.2 security;6.3 track and trace;6.4 confidentiality.7 Entries on letter-post postal payment orders shall preferably be machine-printed. They may be handwritten, in block letters if possible. The information provided for the execution of the letter-post postal payment order shall be legible. Pencilled entries shall not be accepted. Postal payment orders shall be without erasure or alteration, even if certified.8 In general, postal payment orders shall be written in roman letters and arabic numerals. Information such as the full name (including patronymic, if any) and address of the sender and payee may, however, be written in characters of a language agreed between the designated operators. The family name and given name (including patronymic, if any) shall be written in the nominative case only. When a designated operator undertakes to transliterate the family name, given name and patronymic (if any) to complete the postal payment order, the transliteration of such names shall be performed using the relevant transliteration tables of ICAO.9 Postal payment order requests for COD items shall include the identifier of the postal item.Article RP 1605Checking of the postal payment order request by the issuing designated operator1 Before accepting the postal payment order request from the sender, and subject to the provisions designed to combat money laundering, the official of the issuing designated operator shall check that:1.1 the postal payment order conforms to the conditions set in the Agreement, the Regulations and the national legislation;1.2 the postal payment order is executable in accordance with the service agreement between designated operators;1.3 the postal payment order is accompanied by the remittance of funds from the sender or by an order to debit his account;1.4 where applicable, the sender’s account contains sufficient funds.Article RP 1606Entry of postal payment ordersThe data shall, in principle, be entered in the system of the issuing designated operator by the accredited service access point official. In this case, the issuing designated operators shall check that the data entered are in conformity with the information contained in the postal payment order request.Article RP 1607Frequency of connections to system1 The designated operator shall connect to the system at least once an hour every working day.1.1 If urgent international electronic money orders are provided, the designated operator shall connect to the system at least every five minutes in order to ensure that the transmission times are met.Article RP 1608Acceptance of postal payment orderThe application of the stamp on the postal payment order request or its receipt shall denote acceptance of the postal payment order by the issuing designated operator.Article RP 1609Issue of postal payment order1 The postal payment order shall be issued on a form conforming to MP 1 or VP 1, on the special form for COD money orders, or any other appropriate form for electronic transmission of money orders.2 It shall be prohibited to make any entries on postal payment orders other than those allowed for in the contents of the forms, except for service instructions.3 Following issue of the postal payment order, a duplicate of the electronic postal payment order or a letter-post service coupon shall be provided free of charge to the sender as a receipt. It shall contain information about the order validated by the sender, the rates and charges relating to the order, the exchange rate applied, if applicable, and the service conditions.4 The information system used by the issuing designated operator shall automatically issue the timestamped form.5 In order to allow for payment of an urgent or ordinary electronic money order to be made to the payee, the issuing designated operator shall inform the sender of the identifier and amount of the postal payment order.6 In order to allow for payment of an urgent money order to be made to the payee, the issuing designated operator shall inform the sender that he must communicate to the payee the identifier and amount of the postal payment order as well as the name of the issuing country.Article RP 1610Request for revocationThe sender of a postal payment order may request the withdrawal of a postal payment order, except in the case of a COD money order.Article RP 1611Period of validity of money orders1 The validity period of money orders sent by electronic means shall be 30 calendar days from their date of issue.2 The validity period of letter-post money orders shall extend until the end of the second month following the month of issue.3 The issuing designated operator and paying designated operator may agree on a period other than the one mentioned above.Article RP 1612Advice of payment or of crediting to payee’s account1 If the service agreement of the designated operators so allows, the sender may ask to be advised of the payment to the payee or crediting to his account.2 The advice shall be prepared on a form CN 07, in accordance with the Convention Regulations. It shall be prepared by the paying designated operator where postal payment orders are sent by electronic means. In the case of letter-post postal payment orders, form CN 07 shall be attached to form MP 1, or VP 1 by the issuing designated operator.3 The data for the advice shall be entered electronically for postal payment orders sent by electronic means, and a field is provided on forms MP 1 and VP 1 for entry of the advice reference. The paying designated operator shall complete this field when the postal payment order is entered. The payment advice shall be prepared in accordance with form CN 07 and addressed to the sender by the issuing designated operator.Article RP 1613Indication of amounts1 The amounts of postal payment orders and remunerations shall be given in figures, with the abbreviation of the name of the currency unit. Fractions of the currency unit shall be expressed using two (or three) figures, including zeros, corresponding to tenths, hundredths (and thousandths) respectively.2 For postal payment orders relating to letter-post money orders, the amount and the name of the currency unit must also be written out in full in the language agreed on between the designated operators. The amount may also be expressed in words written digit by digit separately. In the sum in words, where repetition of the fractions is not obligatory, they may be expressed in figures after the indication of the number of currency units.Article RP 1614Sending of postal payment orders1 Postal payment orders shall be sent to the paying designated operator by the quickest means.1.1 Letter-post postal payment orders shall be addressed to the paying designated operator and shall be inscribed "Service des postes" (on postal service) or similar.2 The sending of a postal payment orders by electronic means shall take place on the date of its issue of the order or within two working days if the order was issued from a service point not connected to the electronic network.3 In principle, the frequency of transmission of the items by electronic means shall not be less than twice a day during working hours. Designated operators may, however, agree a greater frequency.4 Postal payment orders issued after the official closing time of the service access point shall be sent by electronic means the following working day.5 Letter-post postal payment orders shall be sent by priority mail and, in the absence of special agreement, à découvert.5.1 Letter-post postal payment orders shall be inserted in mails in accordance with the Convention Regulations. The postal payment order shall leave the territory of the country of issue by priority mail no later than six working days after its deposit at the service access point.5.2 By agreement between designated operators, letter-post money orders may benefit from the supplementary registration service provided for in the Universal Postal Convention.5.3 The Convention Regulations shall apply for the dispatch of postal payment orders under registered cover.Article RP 1615Rules specific to transfers1 The total amount of transfer orders shown on the VP 104 lists and destined for the same centre shall be carried over to a daily dispatch of VP 105 transfers prepared in duplicate.2 The grand total of the transfer orders shall be given in words or printed in figures.3 The entry number on the form VP 105 shall be carried forward to each VP 104 list.4 The VP 105 daily dispatches shall contain at least the serial number, whose series shall be renewed for each new settlement period for each postal giro centre or service point of the paying designated operator.Article RP 1701Treatment of postal payment orders by the paying designated operator1 The date of receipt of the postal payment order by electronic means shall be deemed to be the same as the date of arrival of the postal payment order at the payment service access point of the paying designated operator.2 The date of receipt of the letter-post postal payment orders by the paying designated operator shall be deemed to be the same as the date of arrival of these postal payment orders.Article RP 1702Treatment specific to money orders1 Incoming letter-post money orders shall be immediately forwarded to the payment service access point if they require no intermediate processing.2 Money orders shall be payable upon arrival at the service access point of the paying designated operator, subject to the necessary checks.Article RP 1703Endorsement and forwarding of money orders1 If the legislation of the destination country allows, and if the designated operators have concluded a service agreement to this effect, the payment of postal money orders may be executed by means of endorsement. The endorsement of electronic money orders is not permitted.2 The reforwarding of a money order to another country shall not be permitted.Article RP 1704Treatment of requests for revocation1 Upon receipt of the request, the paying designated operator shall complete the form MP 2 or VP 2, once it has gathered the necessary information.2 The paying designated operator shall send the duly completed form MP 2 or VP 2 back to the issuing designated operator by the quickest means, attaching the corresponding form MP 1 in the case of a letter-post postal payment order.3 Where the funds have not been remitted to the payee or his account has not yet been credited, the paying designated operator shall act on the request.Article RP 1705Replacement of money orders mislaid, lost or destroyed before payment1 Any money order mislaid, lost or destroyed before payment may be replaced, at the request of the sender or the payee, by a new money order issued by the issuing designated operator.2 Before replacing a money order presumed mislaid, lost or destroyed before payment, the designated operators shall consult with each other and satisfy themselves that the original money order has not been paid or reimbursed. Every precaution shall be taken to avoid a money order presumed mislaid, lost or destroyed from being paid later.3 Where the paying designated operator declares that a letter-post money order has not reached it, the issuing designated operator may replace it with a new one if the money order in question does not appear in any of the monthly accounts covering the validity period of the money order.4 If no reply is obtained from the paying designated operator within a period of one month from the day following the date of the inquiry and if the instrument does not appear in any of the monthly accounts received by the end of that period, the issuing designated operator shall be authorized to reimburse the funds, in accordance with the Convention Regulations in the case of a letter-post money order.5 Notification of the indemnification of the claimant shall then be sent under registered cover to the paying designated operator and the letter-post money order, henceforth deemed definitively lost, may not subsequently be entered in an account.Article RP 1706Checking by the paying designated operator for the purpose of payment or crediting to the payee’s account1 For transfer and inpayment orders, the paying designated operator shall check, upon receipt, that the letter-post orders received or listed in the database awaiting crediting to the payee’s account are free of irregularities.2 For cash payments of postal payment orders at the service access point, the accredited official shall also check that the postal payment orders are free of irregularities. Before paying the payee, the accredited official shall check the payee’s identity and confirm that the request corresponds to the postal payment order received.Article RP 1707Treatment specific to transfers1 Incoming transfers shall be credited to the payee’s account immediately or no later than the working day following their arrival.2 Once the total of the VP 105 daily dispatch has been checked, the total amount of the transfer orders shall be immediately debited to the concentration account for instalments or a liaison account opened in the name of the issuing designated operator.3 A copy of the VP 105 daily dispatch stamped with the date-stamp of the designated operator shall be attached to the daily account statement, sent the same day as the transaction to the designated operator holding the concentration account for instalments or liaison giro account debited.Article RP 1708Irregular postal payment orders1 Postal payment orders shall be deemed irregular if they have one of the following irregularities:1.1 incorrect, incomplete, unclear or erroneous indication of the full name (including patronymic, if any) or address of the payee, or of the postal giro account details;1.2 incomplete or obviously incorrect postal payment order references, according to the national legislation;1.3 discrepancies in or omission of amounts;1.4 amount exceeding the maximum amount or below the minimum amount authorized;1.5 erasures or alterations in the entries of letter-post orders;1.6 obvious error in the currency conversion or rate of exchange used;1.7 missing stamp;1.8 indication of amount to be paid in a currency other than that agreed;1.9 use of a non-regulation form;1.10 other reasons arising in particular from the service agreement.Article RP 1709Treatment of irregular postal payment orders1 Any EDI message relating to postal payment orders shall be rejected where the data entered do not satisfy the conditions necessary for the execution of a postal payment order, an inquiry or a request to revoke.2 The designated operator that sent the message shall be notified of the rejection as soon as the reason for it has been determined. The data shall be corrected or supplemented by the designated operator that sent the message and sent back to the other designated operator on the first working day following notification of the rejection. Where a combination of technologies is used, the time limit concerned shall be set in the service agreement and may not exceed three working days.3 The rejection shall be automatically generated by the designated operator’s system in the following cases:3.1 non-compliance with the service agreement;3.2 message customization error;3.3 database error;3.4 message title error;3.5 postal payment order corresponding to message not found;3.6 absence of essential element;3.7 incorrect operational sequence;3.8 incorrect version of message;3.9 suspension of service.4 Irregularities detected by the accredited agent of either of the designated operators concerned by the postal payment order shall be reported immediately to the other designated operator by the quickest means.Article RP 1710Treatment of irregular letter-post money orders1 As an exception to returning the order to the issuing designated operator, the paying designated operator may, on its own responsibility, automatically rectify any minor errors. Such rectification shall be indicated in red and signed by the accredited agent.2 Where a request to rectify an irregularity has been made, the money order concerned shall be kept by the paying designated operator, which shall proceed to rectify the irregularity upon receipt of the reply. The reply to the request for rectification shall accompany the money order.Article RP 1711Treatment of irregular letter-post transfers1 In case of irregularities or omissions involving summary lists, lists or transfer advices, the paying designated operator shall bring this to the notice of the issuing designated operator by the quickest means. The latter shall reply by the same means and, if necessary, send a copy of the missing documents. Regularization by post shall be carried out by means of a VP 3 form.2 If the irregularity concerns a discrepancy between the amounts on the transfer advice and the transfer list, the paying designated operator shall carry out the transfer for the lower of the two amounts; if this is done, the transfer advice or the transfer list and daily dispatch, as the case may be, shall be amended accordingly in red ink on a VP 3 regularization list.Article RP 1712Regularization of irregular postal payment ordersWhere irregularities have been detected by the accredited agent of the designated operator, the latter shall, by the quickest means, either notify the other operator of any delay or enter or send a regularization request by means of an MP 3 or VP 3 form.Article RP 1713Payment to the payee and tracking1 For outpayment and cash money orders, the payee shall sign a receipt conforming to form MP 1, or MP 1bis, or any other appropriate form.2 If the postal payment order is accompanied by an advice of payment or entry made out to the payee, the sender shall be notified by the quickest means once the postal payment order has been paid to the payee or credited to the payee’s account.3 To obtain payment of an urgent money order, the payee must provide the destination designated operator with the identifier and amount of the postal payment order and the name of the country of issue.Article RP 1714Procedures for replacement of letter-post money orders mislaid, lost or destroyed after payment1 The paying designated operator may replace any money order mislaid, lost or destroyed after payment with a new instrument prepared on form MP 1. The form shall bear all the necessary indications of the original instrument, as well as the words "Titre établi en remplacement d’un mandat égaré (perdu ou détruit) après paiement" (Instrument prepared to replace a money order mislaid (lost or destroyed) after payment) as well as the designated operator’s stamp and the date.2 A statement by the payee attesting that he has received the funds shall be given, preferably on the back of the replacement instrument itself. Exceptionally, this statement may be taken on a slip attached to the latter as a supporting document; such a statement shall take the place of the original receipt.3 If this statement cannot be requested of the payee, an official note shall be made on the back of the replacement instrument or on a special supporting document, stating that the amount of the money order has in fact been paid.Article RP 1901Reasons for reimbursement1 Reimbursement shall be warranted:1.1 for reasons relating to the payee (non-acceptance, payee unknown or deceased or current address unknown, including cases in which it is impossible to credit the payee’s account;1.2 for reasons relating to the sender (incomplete or inaccurate data provided or revocation of the postal payment order before expiry of the money order’s validity period and payment to the payee);1.3 for reasons relating to the designated operators (irregularity of postal payment order);1.4 if the validity period of the money order has expired.Article RP 1902Method of reimbursement1 The amount remitted by the sender in the currency of the country of issue shall be reimbursed to the sender or credited to his account.2 The amount shall be refunded free of charge.3 The paying designated operator shall return the unpaid order to the issuing designated operator without amendment of the amounts or nor of the currencies of issue of the order.Article RP 1903Reimbursement upon expiry of period of validity of a money orderUpon expiry of the validity period of a letter-post money order, the paying designated operator shall immediately send form MP 1 or MP 2 to the sending designated operator for reimbursement. In cases where an electronic system is used, the postal payment order shall be returned automatically to the issuing designated operator for reimbursement to the sender with indication of the reason for non-payment.Article RP 1904Treatment of reimbursements1 Once the conditions of reimbursement have been fulfilled, the paying designated operator shall complete a CN 15 form, indicating the reasons for the return, in accordance with the Convention Regulations. It shall also complete at that time an MP 3 form or a VP 3 form.2 The duly completed MP 3 forms, accompanied by the MP 1 form, shall be sent by the quickest means to the issuing designated operator.3 Refused transfers shall be entered on the VP 3 form in the amount debited in the currency of the country of issue.4 The total amount of the VP 3 form shall be credited to the concentration account for instalments or a liaison account opened in the name of the issuing designated operator of the refused transfers.5 The VP 3 form and the transfer advices attached thereto shall be attached to the daily account statement accompanying the VP 105 daily dispatch, which shall be sent the same day as the transaction to the designated operator whose liaison giro account is debited.Article RP 1905Stale money orders1 Sums paid for the issue of international money orders which have not been claimed before prescription shall be processed by the issuing designated operators, in accordance with their national legislation.2 Upon expiry of the period of validity, unpaid COD money orders shall be retained by the party responsible for payment of the postal order and cannot be returned.3 Sums paid for the issue of COD money orders that have not been claimed by the designated operator responsible for their payment shall be automatically sent back to that operator, which shall process them in accordance with its national legislation.Chapter IIInquiries and liabilityArticle RP 2001Inquiries1 The sender or the payee may lodge an inquiry with his designated operator.2 Inquiries shall be prepared by the user on a form conforming to the MP 2 or VP 23 Inquiries shall be entertained within a period of six months from the day on which the postal payment order was issued.4 The inquiry shall be recorded as soon as the stamp of the designated operator has been applied to the form.5 Designated operators shall issue a receipt to the user lodging the inquiry certifying the recording of the inquiry.6 Where an inquiry is due to an error on the part of the designated ope …