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Skatīt Ministru kabineta
2021. gada 21. janvāra noteikumus Nr. 51 "Par Pasta maksājumu pakalpojumu reglamentu".
Ministru kabineta
noteikumi Nr.14
Rīgā 2015.gada 13.janvārī (prot.
Nr.2 5.§)
Par 2013.gada Pasta maksājumu
pakalpojumu reglamentu
Izdoti saskaņā
ar Ministru kabineta iekārtas likuma
31.panta pirmās daļas 2.punktu
1. 2013. gada 15. aprīlī Bernē parakstītais Pasta maksājumu
pakalpojumu reglaments un tā Noslēguma protokols (turpmāk - Pasta
maksājumu pakalpojumu reglaments) ar šiem noteikumiem tiek
pieņemts un apstiprināts.
2. Pasta maksājumu pakalpojumu reglamentā paredzēto saistību
izpildi koordinē Satiksmes ministrija.
3. Līdz ar noteikumiem publicējams Pasta maksājumu pakalpojumu
reglaments angļu valodā un tā tulkojums latviešu valodā.
4. Pasta maksājumu pakalpojumu reglaments stājas spēkā tā
RP 2801. pantā noteiktajā kārtībā, un Ārlietu ministrija
par to paziņo oficiālajā izdevumā "Latvijas
Vēstnesis".
Ministru prezidente Laimdota
Straujuma
Satiksmes ministrs Anrijs
Matīss
Universal Postal Union
Postal Payment
Services Regulations
Contents
Part I
Common principles applying to the postal payment services
Chapter 1
General provisions
Art
RP 201 Definitions
RP 501 Operational functions
RP 502 Information to be supplied by designated operators
RP 503 International Bureau publications
RP 504 Electronic Postal Payment Services Compendium
RP 701 Programme to combat money laundering, terrorist
financing and financial crime
RP 702 Obligation to provide identification
RP 703 Identification data
RP 704 Duty to obtain information
RP 705 Duty of monitoring, detection and reporting
RP 706 Archiving
RP 707 Implementation of postal payment services
RP 801 Confidentiality of data
RP 901 Combination of technologies
Chapter 2
General principles
RP 1001 Separation of funds
RP 1002 Ring-fencing of users' funds
RP 1003 Currency of issue and payment
RP 1004 Setting of rates
RP 1005 Exemption from charges
RP 1006 Procedures for remuneration between designated
operators
RP 1007 User information
RP 1101 Quality of service for postal payment orders sent by
electronic means
RP 1102 Collective brand
Chapter 3
Principles for electronic data interchange
RP 1201 Conditions of interoperability and centralized
settlement
RP 1301 Network security
RP 1302 Security of electronic exchanges
RP 1303 Rules of operation and maintenance of electronic
equipment
RP 1304 Data security
RP 1305 Data back-up
RP 1306 Access to archived data
RP 1401 Track and trace
Part II
Rules governing the postal payment services
Chapter 1
Processing of postal payment orders
RP 1501 Forms
RP 1502 Information common to execution forms
RP 1503 Status of a postal payment order or a request
RP 1504 Postal payment order request
RP 1505 Checking of the postal payment order request by the
issuing designated operator
RP 1506 Entry of postal payment orders
RP 1507 Frequency of connections to information system
RP 1508 Acceptance of postal payment order
RP 1509 Issue of postal payment order
RP 1510 Request for revocation
RP 1511 Period of validity of money orders
RP 1512 Advice of payment or of crediting to payee's
account
RP 1513 Indication of amounts
RP 1514 Sending of postal payment orders
RP 1515 Rules specific to transfers 15.13
RP 1601 Treatment of postal payment orders by the paying
designated operator
RP 1602 Treatment specific to money orders
RP 1603 Endorsement and forwarding of money orders
RP 1604 Treatment of requests for revocation
RP 1605 Replacement of money orders mislaid, lost or destroyed
before payment
RP 1606 Checking by the paying designated operator for the
purpose of payment or crediting to the payee's account
RP 1607 Treatment specific to transfers
RP 1608 Irregular postal payment orders
RP 1609 Treatment of irregular postal payment orders
RP 1610 Treatment of irregular letter-post money orders
RP 1611 Treatment of irregular letter-post transfers
RP 1612 Regularization of irregular postal payment orders
RP 1613 Payment to the payee and tracking
RP 1614 Procedures for replacement of letter-post money orders
mislaid, lost or destroyed after payment
RP 1801 Reasons for reimbursement
RP 1802 Method of reimbursement
RP 1803 Reimbursement upon expiry of period of validity of a
money order
RP 1804 Treatment of reimbursements
RP 1805 Stale money orders
Chapter 2
Inquiries and liability
RP 1901 Inquiries
RP 1902 Time limits for processing
RP 2001 Extent of liability of the issuing designated operator
vis-à-vis the user
RP 2101 Determination of liability
RP 2102 Payment of sums due in respect of indemnification
RP 2103 Reimbursement of the designated operator involved
Chapter 3
Financial relations between designated operators
RP 2401 Accounting rules
RP 2402 Daily reports prepared automatically by the system
RP 2403 Preparation of summary reports/lists of postal payment
orders
RP 2404 Preparation of periodical accounts of postal payment
orders
RP 2405 Preparation of periodical accounts of
remunerations
RP 2406 Preparation of general accounts
RP 2407 General account of postal payment orders
RP 2408 Preparation of general accounts of remunerations
RP 2409 Instalment
RP 2410 Procedures concerning concentration accounts of funds
and instalments
RP 2411 Security deposit
RP 2501 Centralized settlement
RP 2502 Bilateral settlement
Part III
Transitional and final provisions
RP 2701 Application of the Regulations of the Universal Postal
Convention
RP 2801 Entry into force and duration of the Regulations
Final Protocol to the Regulations of the Postal Payment
Services Agreement
Art.
RP I Instalment (existing reservation)
RP II Sending of postal payment orders (existing
reservation)
List of forms and reports
Number
Title or nature of form or
report
Reference
MP 1
International money order
RP 1504
MP 1bis
International COD postal money
order
RP 1504
MP 2
International money order
service - Inquiry/Request for withdrawal
RP 1604
MP 3
Request for rectification of an
international postal money order
RP 1612
MP 4
Daily report - Postal money
orders issued
RP 2402
MP 5
Daily report - Postal money
orders reimbursed
RP 2402
MP 6
Daily report - Postal money
orders paid
MP 7
Daily report - Postal money
orders received
RP 2402
MP 8
Daily summary - Postal money
orders issued, reimbursed, received and paid
RP 2402
MP 104
International money order
service - Summary list of money orders paid
RP 2403
VP 1
Advice of international postal
transfer
RP 1504
VP 2
Inquiry or request for
cancellation - International postal transfer order
RP 1604
VP 3
Regularization list -
International postal transfers
RP 1611
VP 4
Daily report - Postal transfers
issued
RP 2402
VP 5
Daily report - Postal transfers
reimbursed
RP 2402
VP 6
Daily report - Postal transfers
credited
RP 2401
VP 7
Daily report - Postal transfers
received
RP 2402
VP 8
Daily summary - Postal transfers
issued, reimbursed, received and credited
RP 2402
VP 104
List of international postal
transfers
RP 1515
VP 105
Daily dispatch of international
postal transfers
RP 1515
PP 1
International postal payment
service - Periodical account of orders (money orders and
transfers)
RP 2401
PPM
International postal money order
service - Periodical account of international postal money
orders
RP 2401
PPV
International postal transfer
service - Periodical account of international postal
transfers
RP 2401
PP 2
Periodical account of
remunerations - Postal payment orders
RP 2405
PP 3
General account of orders (money
orders and transfers)
RP 2407
PP 4
General account of
remunerations
RP 2408
Postal Payment
Services Regulations
Having regard to article 22.5 of the Constitution of the
Universal Postal Union concluded at Vienna, on 10 July 1964, the
Postal Operations Council has drawn up the following measures for
ensuring the implementation of the Postal Payment Services
Agreement.
These measures apply to postal payment orders sent by letter
post as well as to those forwarded by electronic means or by any
other technological means.
Part I
Common principles applying to the postal payment services
Chapter 1
General provisions
Article RP 201
Definitions
1 Field: area reserved for data to be inserted in the form or
system.
2 Mirror account: technical account held by a financial
operator which reflects transactions onto its liaison
account.
3 Conditions of service: standard or regulation contractual
conditions under which the designated operator provides postal
payment services to its customers.
4 Service agreement: bilateral or multilateral agreement
between designated operators, in conformity with the Agreement
and Regulations, setting the operational arrangements for
exchanges between designated operators and enabling the
implementation of postal payment services.
5 Date: indication of the day on which an operation relating
to the execution of a payment order took place, either applied to
the form by means of a manual process by the designated operator,
or generated (time-stamping) by the system in case of exchange by
electronic means.
6 Inquiry: any request for information concerning the
conditions of service or the processing of a postal payment
order, dealing, for example, with pricing or quality of
service.
7 Special Drawing Right (SDR): International Monetary Fund
accounting unit used as the monetary unit of the Union.
8 Issue of a postal payment order: acceptance of the postal
payment order request from the sender by the accredited official
of the issuing designated operator.
9 Status of a postal payment order or request: the execution
status of the postal payment order, or of a request for
information/inquiry or revocation request relating to this postal
payment order.
10 Form: model document containing the data necessary for the
execution of a postal payment order, a request and/or the
management of financial relations between designated operators,
in accordance with the Agreement and the Regulations.
11 User form: document of the designated operator, printed in
hard-copy form or able to be downloaded from its website, in
conformity with the forms provided for in the Regulations,
designed to be completed by the user of the postal payment
services with supplementary information added by the designated
operator where necessary.
12 Time-stamping: secure electronic procedure indicating the
date and time of the operation.
13 Postal payment order identifier: specific order issue
number.
14 EDI message: file containing electronic data relating to
postal payment orders sent from one designated operator to
another.
15 Non-convertible currency: any currency mainly used for
domestic transactions and not freely exchangeable on an official
exchange market (forex market).
16 Report: list of data in chronological order relating to
postal payment orders issued, reimbursed, paid/credited to payee
and received, which is generated automatically by the system
according to various parameters, including "type of
service", "summaries", "bilateral
relation", "currency", "service access point
or other organizational unit".
17 Electronic receipt: updating of the paying country's
database from receipt of the postal payment order.
18 Claim: any intervention by the sender or the payee,
formally expressing his dissatisfaction with the conditions of
processing of a postal payment order, to which the designated
operator must respond within the prescribed time frame.
19 Electronic signature: unique key, common to the designated
operators exchanging data, delivered by a common public key
infrastructure provider accredited by the Union, which enables
encryption and signature, and then decryption and verification of
signatures.
20 System: telematic system used to create, send, receive or
handle data messages.
21 Stamp: application of an indication of the service access
point and date, confirming the exactness and authenticity of an
operation to execute a postal payment order.
22 Endorsement: the signing of the reverse of an instrument to
indicate the transfer of ownership rights with regard to this
instrument from the payee to a third person.
Article RP 501
Operational functions
1 The designated operators of signatory member countries shall
agree upon the postal payment services, authorized by the member
countries, that they wish to exchange.
2 A designated operator shall not be obliged to conduct
exchanges with another designated operator which has not
implemented the present Regulations.
3 Designated operators shall define the operational
arrangements for their letter-post or electronic exchanges by
means of a service agreement compatible with the model approved
by the Postal Operations Council.
Article RP 502
Information to be supplied by designated operators
1 Designated operators shall provide the International Bureau
with the following operational information:
1.1 postal payment services provided by the designated
operator on its territory;
1.2 international and domestic rates applied for the postal
payment services provided;
1.3 supplementary services;
1.4 rates for supplementary services;
1.5 opening hours of the service;
1.6 national currency or currency authorized by the country
for payments on its territory;
1.7 system provider;
1.8 type of system used (online or offline);
1.9 national quality of service objectives;
1.10 indication of the centralized settlement system or type
of settlement system used;
1.11 currency of settlement;
1.12 address of the website of the designated operator;
1.13 e-mail address of the international services of the
designated operator.
2 Designated operators shall also provide the International
Bureau with the information required by the Letter Post
Regulations in respect of letter-post postal payment orders.
3 Any change in the required information shall be immediately
transmitted to the International Bureau.
Article RP 503
International Bureau publications
1 The International Bureau shall publish, on the basis of
information supplied by the signatory member countries and the
designated operators, an official compendium of information of
general interest relating to the implementation of the Agreement
and Regulations in each member country.
2 The provisions of the Letter Post Regulations regarding
publications shall also apply to the postal payment services.
Article RP 504
Electronic Postal Payment Services Compendium
1 The International Bureau shall prepare and ensure updating
of the Electronic Postal Payment Services Compendium.
2 The Electronic Postal Payment Services Compendium shall
contain the operational information provided by designated
operators in accordance with the Regulations and any other
operational data required by designated operators for the
execution of postal payment orders.
3 Designated operators shall input their data into the
Electronic Postal Payment Services Compendium.
4 Designated operators shall update the information contained
in the Electronic Postal Payment Services Compendium in good
time, and no later than the day it enters into force, according
to the procedure laid down by the International Bureau.
Article RP 701
Programme to combat money laundering, terrorist financing and
financial crime
1 Designated operators shall establish and implement a
programme to combat money laundering, terrorist financing and
financial crime, in accordance with their national
legislation.
2 This programme shall comprise appropriate written
principles, procedures and internal controls for limiting the
risk of money laundering, terrorist financing and financial
crime, as well as ongoing training in this area for operational
staff involved.
Article RP 702
Obligation to provide identification
1 Designated operators shall check the identity of senders, in
accordance with their obligation of due diligence in relation to
users, on the basis of documents or reliable data or information
recognized and accepted by the national authority for the
purposes of identification in the national territory.
2 Where accounts are held by designated operators, these
accounts may only be personal accounts for which the designated
operators check the identity of the account holder, regardless of
any threshold for the amount of postal payment orders.
3 Designated operators may, subject to their national
legislation, agree among themselves to set minimum amounts below
which the issuing designated operator shall not be obliged to
take details of the sender's identity document. This
threshold shall not exceed 600 SDR per day for money orders.
Article RP 703
Identification data
1 Each postal payment order shall contain the name and the
address of the sender and payee. However, for postal payment
orders transmitted by electronic means, the address may be
replaced by a unique identifier number.
2 If the postal payment orders are transmitted by electronic
means, they shall include:
2.1 the account number for postal transfers and outpayment
money orders;
2.2 a unique reference number allowing the sender to be traced
for cash money orders and and inpayment money orders.
3 The information specified in this article shall remain with
the postal payment order through the entire transmission process
up to payment or refund.
4 Enhanced scrutiny and monitoring for suspicious activity
shall be performed for postal payment orders which do not contain
complete sender or payee information, as specified in this
article.
Article RP 704
Duty to obtain information
1 The issuing designated operators shall obtain information
about the purpose of the postal payment order or reimbursement
request prior to its execution, in accordance with their national
legislation.
2 Designated operators shall verify the identity of the actual
payee, in accordance with their national legislation.
Article RP 705
Duty of monitoring, detection and reporting
1 Designated operators shall fulfil their duty of monitoring
and detection, in accordance with the directives of the competent
authority.
2 Designated operators shall monitor transactions and the
source of funds and check that they correspond to users' risk
profile.
3 Designated operators shall regularly check that documents,
data and information concerning users are up to date.
4 Designated operators shall monitor high-risk users,
transactions, products and/or geographical areas especially
closely.
5 Designated operators shall comply with due diligence
requirements in respect of users' orders.
6 Where a suspicious transaction is detected, whatever the sum
involved, the designated operator shall report it to the
competent authority.
7 Where a postal payment order is believed to relate to
suspicious transactions, the designated operator shall treat it
in accordance with its national legislation on combating money
laundering and terrorist financing.
Article RP 706
Archiving
1 Designated operators shall archive information relating to
the execution of postal payment services, including data and
monitoring of the execution of postal payment orders, for a
minimum period of five years or longer as required by national
legislation.
2 The information archived shall be such as to permit the
reconstruction of each transaction (including the amounts and
currencies).
Article RP 707
Implementation of postal payment services
1 Any designated operator may decline to open postal payment
services with another designated operator, or else suspend such
services, if:
1.1 the latter operator fails to meet its legal obligations to
combat money laundering and terrorist financing;
1.2 in the absence of legal obligations, the latter operator
does not take the measures required by the Regulations on its own
initiative;
1.3 such implementation is contrary to its national
legislation;
1.4 such implementation is, in the judgment of the designated
operator, unacceptable.
2 In case of international sanctions imposed on a member
country of the Union with a view to combating money laundering or
terrorist financing, designated operators may refuse to conclude
an agreement with the designated operator of this member country
or suspend exchanges with it until the lifting of sanctions.
Article RP 801
Confidentiality of data
1 Designated operators shall take the measures provided for in
their national legislation and the present Regulations to ensure
the confidentiality of data vis-à-vis third parties.
2 Designated operators shall transmit to the International
Bureau the postal data needed for postal payment service
statistics.
3 The International Bureau shall publish the statistics of the
postal payment services in the statistics of the Union. The data
transmitted shall be used only to calculate the totals needed for
analysis of the worldwide and regional situation, unless the
member country involved agrees otherwise.
4 Any request to access archived data shall be justified.
Article RP 901
Combination of technologies
1 Designated operators shall lay down in their service
agreement the operational arrangements for the execution of
postal payment services linked to the combination of different
technologies for the execution of postal payment orders. They
shall, as a minimum, abide by the rules applicable to the
letter-post postal payment orders.
Chapter 2
General principles
Article RP 1001
Separation of funds
1 User funds shall be separated, in accounting and financial
terms, from the funds of the issuing and paying designated
operators.
Article RP 1002
Ring-fencing of users' funds
1 Sums remitted by users or debited from their account shall
be ring-fenced and reserved for the settlement of postal payment
orders between designated operators and for reimbursement.
2 Users' funds shall be managed in accordance with the
prudence principles applicable to the management of third
parties' funds.
Article RP 1003
Currency of issue and payment
1 Where the currency of destination is convertible, the amount
of the postal payment order shall be expressed in the currency of
the paying designated operator.
2 Where at least one of the two currencies is not convertible,
the designated operators shall agree to express the amount of the
postal payment order issued in a third currency authorized by the
destination country.
3 The exchange rates used to express the amount of the postal
payment order shall be those that apply at the time of issue of
the postal payment order. Where the issuing designated operator
does not have the technical means to express the postal payment
order in the currency of the paying designated operator, the
conversion to the currency of payment shall be made by the paying
designated operator at the exchange rate that applies at the time
of receipt of the postal payment order.
4 After advising the designated operators concerned, the
paying designated operator may, if its legislation so requires,
either ignore fractions of currency units or round the amount off
to the nearest currency unit or tenth part thereof, always in
favour of the payee.
Article RP 1004
Setting of rates
1 Rates shall be so set by the issuing designated operators as
to promote accessibility to the postal payment services.
2 All charges shall be paid in full by the sender.
Article RP 1005
Exemption from charges
1 Exemptions from postal charges for items relating to the
postal service, and for postal payment service items addressed to
or sent by prisoners of war (including belligerents apprehended
and interned in a neutral country) or civilian internees, shall
be governed by the Universal Postal Convention, the Letter Post
Regulations and the Postal Payment Services Agreement.
2 Postal payment service items shall be exempted from postal
charges, in accordance with the relevant provisions of the Letter
Post Regulations.
3 Postal payment service access points shall benefit from
exemption from postal charges for the postal payment service
items of the prisoners of war and civilian internees provided for
in the Universal Postal Convention.
4 The bodies concerned with prisoners of war and civilian
internees to which exemption from postal charges is provided are
listed in the Letter Post Regulations.
5 Payment orders sent free of postal charges shall be marked
in accordance with the provisions of the Letter Post
Regulations.
Article RP 1006
Procedures for remuneration between designated operators
1 The remuneration shall be set equitably according to the
charges of the issuing designated operator. It may take account
of quality of service measurement for postal payment orders sent
electronically.
2 The exchange commission applied by designated operators
shall represent a reasonable margin, take account of local
economic conditions, and enable development of the service.
3 The remuneration shall be set in the service agreement, in
accordance with the Agreement and the Regulations.
Article RP 1007
User information
1 Designated operators shall display their rates and
additional costs at their service access points and, where
applicable, on their website.
Article RP 1101
Quality of service for postal payment orders sent by electronic
means
1 The minimum elements of quality of service for postal
payment orders sent electronically shall be as follows:
1.1 updating of the International Bureau database;
1.2 timely processing of postal payment orders;
1.3 timely cancellation;
1.4 percentage of inquiries dealt with on time;
1.5 percentage of inquiries dealt with on time.
2 Designated operators shall transmit the postal data required
for quality of service measurement to the International Bureau of
the Union.
3 The International Bureau shall handle postal data relating
to quality of service measurement in a confidential manner.
Access to quality of service measurement reports prepared using
these data shall be restricted to member countries that are
signatories to the Agreement, to their designated operators and
to the International Bureau.
Article RP 1102
Collective brand
1 A collective brand may be associated with the use of
particular new technologies for the sending of postal payment
orders.
2 The use of the collective brand by designated operators
shall be subject to compliance with the quality objectives
associated with this brand set by the users of the brand, in
compliance with the quality of service objectives set by the
Postal Operations Council.
Chapter 3
Principles for electronic data interchange
Article RP 1201
Conditions of interoperability and centralized settlement
1 The networks used by designated operators shall be
interconnected to enable the exchange of electronic data relating
to postal payment orders.
2 Designated operators shall configure the fields for postal
payment data in their system, in accordance with the forms
provided for in the Regulations, in such a way as to permit the
interoperability of systems.
3 Designated operators shall apply the procedures for
treatment of postal payment orders provided for in the
Regulations so as to ensure the interoperability of postal
payment services.
4 Designated operators shall apply the procedures for
settlement and clearing provided for in the Regulations so as to
permit centralized settlement between designated operators.
Article RP 1301
Network security
1 Any interconnection of electronic networks for the
transmission of postal payment orders shall be subject to
compliance with the level of security of the interconnected
network used by designated operators.
2 Designated operators shall ensure the validity of the
electronic signature certificate and the encryption of any data
message.
3 Designated operators' systems shall use a common security
system in conformity with security standards that comply with ISO
standards accepted by the Union to ensure the processing and
transmission of postal payment orders.
4 Any difficulty in applying and implementing the common
security system of the Union in a country because of its national
legislation shall be made known and described to the
International Bureau.
Article RP 1302
Security of electronic exchanges
1 Designated operators shall ensure the physical and
electronic security of their equipment, the security of data and
continuity of service, in accordance with the ISO standards
accepted by the Union.
Article RP 1303
Rules of operation and maintenance of electronic equipment
1 All designated operators shall have separate production and
testing systems. The production system shall be used solely for
processing and transmitting real data. All basic communication
tests shall be performed using the test system. All designated
operators shall have a back-up system.
2 All designated operators shall be responsible for
maintaining their production, back-up and testing infrastructure
(hardware, software and network) required for the processing and
transmission of data, whether these infrastructures are hosted by
the designated operator or by a third party.
Article RP 1304
Data security
1 Data messages relating to postal payment orders shall be
digitally signed. Personal data shall be encrypted.
2 Where an online system is used, the database shall be made
secure.
3 Data transmitted with an electronic signature of the
designated operator shall be deemed authentic, complete and
non-repudiable.
4 Access to data shall be strictly reserved for staff
authorized by the designated operator.
Article RP 1305
Data back-up
1 The database used by designated operators shall be hosted in
a secure manner. It shall have a back-up system and procedures
which are sufficient to enable the resumption of activities in an
emergency.
2 All designated operators shall inform the other designated
operators of any planned interruption of service. In the event of
an unplanned interruption, the designated operator concerned
shall set up an emergency unit and inform other designated
operators as quickly as possible of the reasons for the
interruption and the measures taken to remedy the problem and to
prevent a recurrence.
3 In the event of a serious security alert, the designated
operator shall inform the other designated operators as rapidly
as possible of the suspension of the service, of the possible
duration of the interruption, and of the restoration of the
service.
Article RP 1306
Access to archived data
1 Subject to the national legislation, archived data shall be
accessible and available within three working days following
their request, for postal payment orders exchanged
electronically, and within one month from their request, for
letter-post postal payment orders.
Article RP 1401
Track and trace
1 Any system used by designated operators shall contain
functional acknowledgements to provide track and trace
information for postal payment orders.
2 Any change in the status of a postal payment order shall
give rise to the sending of an EDI message.
3 Designated operators shall send an acknowledgement of
receipt or notification of rejection for each EDI message
received.
4 The sender may ask to receive an advice of payment, transfer
or reimbursement.
5 The status of a postal payment order or of a request
relating to the execution of a postal payment order shall be
accessible to the designated operators involved in the execution
of this postal payment order.
6 Data shall be stored online for at least six months.
Part II
Rules governing the postal payment services
Chapter 1
Processing of postal payment orders
Article RP 1501
Forms
1 Forms shall be generated by the system used by the
designated operator or prepared in hard-copy form.
2 The forms generated by the system shall contain fields
corresponding to those provided for in the forms annexed to the
Regulations.
3 Forms shall provide the additional sections required by
designated operators within the framework of their service
agreements.
Article RP 1502
Information common to execution forms
1 Mandatory information
1.1 Forms linked to the execution of users' postal payment
orders shall contain references to the service access point of
the designated operator.
1.2. In accordance with UPU standard S10, the postal item
identifier shall be indicated on the special forms for COD money
orders.
2 Optional information
2.1 A "personal messages" section may be used on
forms intended for relations with users.
Article RP 1503
Status of a postal payment order or a request
1 Designated operators shall, by the most appropriate means,
inform each other of any change in the status of the postal
payment order or request.
2 If the change in status is not automatically generated by
the system of the designated operator, the latter shall
immediately enter the status change data for exchanges by
electronic means.
3 The execution statuses of a postal payment order entered by
the issuing or paying designated operator shall include at least
the following:
3.1 pre-processing postal payment order - issuing designated
operator;
3.2 postal payment order processed - issuing designated
operator;
3.3 pre-processing postal payment order - paying designated
operator;
3.4 postal payment order submitted for payment following
pre-processing - paying designated operator;
3.5 notification that payment is impossible or delay
information - paying designated operator;
3.6 payment to payee - paying designated operator;
3.7 advice of payment or crediting to payee's account
(optional) - paying designated operator;
3.8 cancellation of payment to payee (if entry error noted
within agreed time) - paying designated operator;
3.9 new payment following cancellation - paying designated
operator;
3.10 issue of request for revocation - issuing designated
operator;
3.11 notification of acceptance or otherwise of request for
revocation - paying designated operator;
3.12 notification that reimbursement is possible or impossible
- paying designated operator;
3.13 notification to sender of reimbursement (optional) -
issuing designated operator;
3.14 notification of reimbursement owing to expiry of validity
- paying designated operator;
3.15 reimbursement - issuing designated operator;
3.16 cancellation of reimbursement of payee (if entry error
noted within time agreed in the service agreement) - issuing
designated operator;
3.17 new payment following cancellation - issuing designated
operator;
3.18 notification that reimbursement is impossible and
finalization - issuing designated operator;
3.19 prescription of postal payment order - issuing designated
operator;
3.20 issue of monthly or periodical account - paying
designated operator;
3.21 finalization of postal payment orders included in the
monthly account - paying designated operator.
4 The execution statuses of a request for information/inquiry
shall include at least the following:
4.1 registration of the request;
4.2 information about the request to the other designated
operator, except where the designated operator contacted by the
user can respond to the request and take the necessary measures
without consulting the other designated operator;
4.3 response to the request;
4.4 informing of the user - issuing designated operator.
Article RP 1504
Postal payment order request
1 The issuing designated operator shall gather the information
required for the execution of the postal payment order.
2 The sender shall complete the postal payment order request
form and pass it to the issuing designated operator. The
conditions of service of the issuing designated operator shall be
annexed to the postal payment order request user form. In the
case of COD money order requests, they shall be completed by the
sender of the COD postal item.
3 Postal payment order requests for letter-post money orders
and COD items shall be drawn up on form conforming to form MP 1,
or form MP 1bis, or any other appropriate form for electronic
money orders agreed between designated operators.
4 Postal payment order requests for transfers shall be drawn
up on a user form conforming to the specimen VP 1, or any
appropriate medium for electronic transfers.
5 The information provided for the execution of the postal
payment order shall be precise and complete. Abbreviated
addresses shall not be admissible.
6 Postal payment order requests may be entered in the system
by the sender, subject to compliance with the conditions relating
to:
6.1 prevention of money laundering, terrorist financing and
financial crime;
6.2 security;
6.3 track and trace;
6.4 confidentiality.
7 Entries on letter-post postal payment orders shall
preferably be machine-printed. They may be handwritten, in block
letters if possible. The information provided for the execution
of the letter-post postal payment order shall be legible.
Pencilled entries shall not be accepted. Postal payment orders
shall be without erasure or alteration, even if certified.
8 In general, postal payment orders shall be written in roman
letters and arabic numerals. Information such as names and
addresses may, however, be written in characters of a language
agreed between the designated operators.
9 Postal payment order requests for COD items shall include
the identifier of the postal item.
Article RP 1505
Checking of the postal payment order request by the issuing
designated operator
1 Before accepting the postal payment order request from the
sender, and subject to the provisions designed to combat money
laundering, the official of the issuing designated operator shall
check that:
1.1 the postal payment order conforms to the conditions set in
the Agreement, the Regulations and the national legislation;
1.2 the postal payment order is executable in accordance with
the service agreement between designated operators;
1.3 the postal payment order is accompanied by the remittance
of funds from the sender or by an order to debit his account;
1.4 where applicable, the sender's account contains sufficient
funds.
Article RP 1506
Entry of postal payment orders
1 The data shall, in principle, be entered in the system of
the issuing designated operator by the accredited service access
point official. In this case, the issuing designated operators
shall check that the data entered are in conformity with the
information contained in the postal payment order request.
Article RP 1507
Frequency of connections to system
1 In cases where a system is used, the designated operator
shall connect to it as frequently as possible every working day
as defined in the agreements between the countries.
1.1 In cases where it uses its own system, the designated
operator shall connect to it at least twice a day.
1.2 If it uses an online system to exchange international
electronic money orders, the designated operator shall connect to
this system at least once a day to access the daily activity
report.
1.3 If it uses an online system to exchange urgent
international electronic money orders, the designated operator
shall connect to this system at least every 30 minutes to access
the daily activity report, in order to ensure that the
transmission times are met.
Article RP 1508
Acceptance of postal payment order
1 The application of the stamp on the postal payment order
request or its receipt shall denote acceptance of the postal
payment order by the issuing designated operator.
Article RP 1509
Issue of postal payment order
1 The postal payment order shall be issued on a form
conforming to MP 1 or VP 1, on the special form for COD money
orders, or any other appropriate form for electronic transmission
of money orders.
2 It shall be prohibited to make any entries on postal payment
orders other than those allowed for in the contents of the forms,
except for service instructions.
3 Following issue of the postal payment order, a duplicate of
the electronic postal payment order or a letter-post service
coupon shall be provided free of charge to the sender as a
receipt.
4 The information system used by the issuing designated
operator shall automatically issue the time-stamped form.
5 In order to allow for payment of an urgent or ordinary
electronic money order to be made to the payee, the issuing
designated operator shall inform the sender of the identifier and
amount of the postal payment order.
6 In order to allow for payment of an urgent money order to be
made to the payee, the issuing designated operator shall inform
the sender that he must communicate to the payee the identifier
and amount of the postal payment order as well as the name of the
issuing country.
Article RP 1510
Request for revocation
1 The sender of a postal payment order may request the
withdrawal of a postal payment order, except in the case of a COD
money order.
Article RP 1511
Period of validity of money orders
1 The validity period of money orders sent by electronic means
shall be 30 calendar days from their date of issue.
2 The validity period of letter-post money orders shall extend
until the end of the second month following the month of
issue.
3 The issuing designated operator and paying designated
operator may agree on a period other than the one mentioned
above.
Article RP 1512
Advice of payment or of crediting to payee's account
1 If the service agreement of the designated operators so
allows, the sender may ask to be advised of the payment to the
payee or crediting to his account.
2 The advice shall be prepared on a form CN 07, in accordance
with the Letter Post Regulations. It shall be prepared by the
paying designated operator where postal payment orders are sent
by electronic means. In the case of letter-post postal payment
orders, form CN 07 shall be attached to form MP 1, or VP 1 by the
issuing designated operator.
3 The data for the advice shall be entered electronically for
postal payment orders sent by electronic means, and a field is
provided on forms MP 1 and VP 1 for entry of the advice
reference. The paying designated operator shall complete this
field when the postal payment order is entered. The payment
advice shall be prepared in accordance with form CN07 and
addressed to the sender by the issuing designated operator.
Article RP 1513
Indication of amounts
1 The amounts of postal payment orders and remunerations shall
be given in figures, with the abbreviation of the name of the
currency unit. Fractions of the currency unit shall be expressed
using two (or three) figures, including zeros, corresponding to
tenths, hundredths (and thousandths) respectively.
2 For postal payment orders relating to letter-post money
orders, the amount and the name of the currency unit must also be
written out in full in the language agreed on between the
designated operators. The amount may also be expressed in words
written digit by digit separately. In the sum in words, where
repetition of the fractions is not obligatory, they may be
expressed in fgures after the indication of the number of
currency units.
Article RP 1514
Sending of postal payment orders
1 Postal payment orders shall be sent to the paying designated
operator by the quickest means.
1.1 Where a system is used, postal payment orders in cash
shall be addressed directly to the payment service access point,
and those to be entered to the payee's account shall be addressed
directly to the postal giro centre.
1.2 Letter-post postal payment orders shall be addressed to
the paying designated operator and shall be inscribed
"Service des postes" (on postal service) or
similar.
2 The sending of a postal payment orders by electronic means
shall take place on the date of its issue of the order or within
two working days if the order was issued from a service point not
connected to the electronic network. They shall be sent in
electronic dispatches.
3 In principle, the frequency of transmission of the items by
electronic means shall not be less than twice a day during
working hours. Designated operators may, however, agree a greater
frequency.
4 Postal payment orders issued after the official closing time
of the service access point shall be sent by electronic means the
following working day.
5 Letter-post postal payment orders shall be sent by priority
mail and, in the absence of special agreement, à découvert.
5.1 Letter-post postal payment orders shall be inserted in
mails in accordance with the Letter Post Regulations. The postal
payment order shall leave the territory of the country of issue
by priority mail no later than six working days after its deposit
at the service access point.
5.2 By agreement between designated operators, letter-post
money orders may beneft from the supplementary registration
service provided for in the Universal Postal Convention.
5.3 The Letter Post Regulations shall apply for the dispatch
of postal payment orders under registered cover.
Article RP 1515
Rules specific to transfers
1 The total amount of transfer orders shown on the VP 104
lists and destined for the same centre shall be carried over to a
daily dispatch of VP 105 transfers prepared in duplicate.
2 The grand total of the transfer orders shall be given in
words or printed in figures.
3 The entry number on the form VP 105 shall be carried forward
to each VP 104 list.
4 The VP 105 daily dispatches shall contain at least the
serial number, whose series shall be renewed for each new
settlement period for each postal giro centre or service point of
the paying designated operator.
Article 1601
Treatment of postal payment orders by the paying designated
operator
1 The date of receipt of the postal payment order by
electronic means shall be deemed to be the same as the date of
arrival of the postal payment order at the payment service access
point of the paying designated operator.
2 The date of receipt of the letter-post postal payment orders
by the paying designated operator shall be deemed to be the same
as the date of arrival of these postal payment orders.
Article RP 1602
Treatment specific to money orders
1 Incoming letter-post money orders shall be immediately
forwarded to the payment service access point if they require no
intermediate processing.
2 Money orders shall be payable upon arrival at the service
access point of the paying designated operator, subject to the
necessary checks.
Article RP 1603
Endorsement and forwarding of money orders
1 If the legislation of the destination country allows, and if
the designated operators have concluded a service agreement to
this effect, the ownership of postal money orders may be
transferred by means of endorsement.
2 The reforwarding of a money order to another country shall
not be permitted.
Article RP 1604
Treatment of requests for revocation
1 Upon receipt of the request, the paying designated operator
shall complete the form MP 2 or VP 2, once it has gathered the
necessary information.
2 The paying designated operator shall send the duly completed
form MP 2 or VP 2 back to the issuing designated operator by the
quickest means, attaching the corresponding form MP 1 in the case
of a letter-post postal payment order.
3 Where the funds have not been remitted to the payee or his
account has not yet been credited, the paying designated operator
shall act on the request. Otherwise, the request shall be
declined.
Article RP 1605
Replacement of money orders mislaid, lost or destroyed before
payment
1 Any money order mislaid, lost or destroyed before payment
may be replaced, at the request of the sender or the payee, by a
new money order issued by the issuing designated operator.
2 Before replacing a money order presumed mislaid, lost or
destroyed before payment, the designated operators shall consult
with each other and satisfy themselves that the original money
order has not been paid or reimbursed. Every precaution shall be
taken to avoid a money order presumed mislaid, lost or destroyed
from being paid later.
3 Where the paying designated operator declares that a
letter-post money order has not reached it, the issuing
designated operator may replace it with a new one if the money
order in question does not appear in any of the monthly accounts
covering the validity period of the money order.
4 If no reply is obtained from the paying designated operator
within a period of one month from the day following the date of
the inquiry and if the instrument does not appear in any of the
monthly accounts received by the end of that period, the issuing
designated operator shall be authorized to reimburse the funds,
in accordance with the Letter Post Regulations in the case of a
letter-post money order.
5 Notification of the indemnification of the claimant shall
then be sent under registered cover to the paying designated
operator and the letter-post money order, henceforth deemed
definitively lost, may not subsequently be entered in an
account.
Article RP 1606
Checking by the paying designated operator for the purpose of
payment or crediting to the payee's account
1 For transfer and inpayment orders, the paying designated
operator shall check, upon receipt, that the letter-post orders
received or listed in the database awaiting crediting to the
payee's account are free of irregularities.
2 For cash payments of postal payment orders at the service
access point, the accredited official shall also check that the
postal payment orders are free of irregularities. Before paying
the payee, the accredited official shall check the payee's
identity and confirm that the request corresponds to the postal
payment order received.
Article RP 1607
Treatment specific to transfers
1 Incoming transfers shall be credited to the payee's account
immediately or no later than the working day following their
arrival.
2 Once the total of the VP 105 daily dispatch has been
checked, the total amount of the transfer orders shall be
immediately debited to the concentration account for instalments
or a liaison account opened in the name of the issuing designated
operator.
3 A copy of the VP 105 daily dispatch stamped with the
date-stamp of the designated operator shall be attached to the
daily account statement, sent the same day as the transaction to
the designated operator holding the concentration account for
instalments or liaison giro account debited.
Article RP 1608
Irregular postal payment orders
1 Postal payment orders shall be deemed irregular if they have
one of the following irregularities:
1.1 incorrect, incomplete, unclear or erroneous indication of
the name or address of the payee, or of the postal giro account
details;
1.2 incomplete or obviously incorrect postal payment order
references, according to the national legislation;
1.3 discrepancies in or omission of amounts;
1.4 amount exceeding the maximum amount or below the minimum
amount authorized;
1.5 erasures or alterations in the entries of letter-post
orders;
1.6 obvious error in the currency conversion or rate of
exchange used;
1.7 missing stamp;
1.8 indication of amount to be paid in a currency other than
that agreed;
1.9 use of a non-regulation form;
1.10 other reasons arising in particular from the service
agreement.
Article RP 1609
Treatment of irregular postal payment orders
1 Any EDI message relating to postal payment orders shall be
rejected where the data entered do not satisfy the conditions
necessary for the execution of a postal payment order, an inquiry
or a request to revoke.
2 The designated operator that sent the message shall be
notified of the rejection as soon as the reason for it has been
determined. The data shall be corrected or supplemented by the
designated operator that sent the message and sent back to the
other designated operator on the first working day following
notification of the rejection. Where a combination of
technologies is used, the time limit concerned shall be set in
the service agreement and may not exceed three working days.
3 The rejection shall be automatically generated by the
designated operator's system in the following cases:
3.1 non-compliance with the service agreement;
3.2 message customization error;
3.3 database error;
3.4 message title error;
3.5 postal payment order corresponding to message not
found;
3.6 absence of essential element;
3.7 incorrect operational sequence;
3.8 incorrect version of message;
3.9 suspension of service.
3 Irregularities detected by the accredited agent of either of
the designated operators concerned by the postal payment order
shall be reported immediately to the other designated operator by
the quickest means.
Article RP 1610
Treatment of irregular letter-post money orders
1 As an exception to returning the order to the issuing
designated operator, the paying designated operator may, on its
own responsibility, automatically rectify any minor errors. Such
rectification shall be indicated in red and signed by the
accredited agent.
2 Where a request to rectify an irregularity has been made,
the money order concerned shall be kept by the paying designated
operator, which shall proceed to rectify the irregularity upon
receipt of the reply. The reply to the request for rectification
shall accompany the money order.
Article RP 1611
Treatment of irregular letter-post transfers
1 In case of irregularities or omissions involving summary
lists, lists or transfer advices, the paying designated operator
shall bring this to the notice of the issuing designated operator
by the quickest means. The latter shall reply by the same means
and, if necessary, send a copy of the missing documents.
Regularization by post shall be carried out by means of a VP 3
form.
2 If the irregularity concerns a discrepancy between the
amounts on the transfer advice and the transfer list, the paying
designated operator shall carry out the transfer for the lower of
the two amounts; if this is done, the transfer advice or the
transfer list and daily dispatch, as the case may be, shall be
amended accordingly in red ink on a VP 3 regularization list.
Article RP 1612
Regularization of irregular postal payment orders
1 Where irregularities have been detected by the accredited
agent of the designated operator, the latter shall, by the
quickest means, either notify the other operator of any delay or
enter or send a regularization request by means of an MP 3 or VP
3 form.
Article RP 1613
Payment to the payee and tracking
1 For outpayment and cash money orders, the payee shall sign a
receipt conforming to form MP 1 or MP 1bis, or any other
appropriate form.
2 If the postal payment order is accompanied by an advice of
payment or entry made out to the payee, the sender shall be
notified by the quickest means once the postal payment order has
been paid to the payee or credited to the payee's account.
3 To obtain payment of an urgent money order, the payee must
provide the destination designated operator with the identifier
and amount of the postal payment order and the name of the
country of issue.
Article RP 1614
Procedures for replacement of letter-post money orders mislaid,
lost or destroyed after payment
1 The paying designated operator may replace any money order
mislaid, lost or destroyed after payment with a new instrument
prepared on form MP 1. The form shall bear all the necessary
indications of the original instrument, as well as the words
"Titre établi en remplacement d'un mandat égaré (perdu ou
détruit) après paiement" (Instrument prepared to replace a
money order mislaid (lost or destroyed) after payment) as well as
the designated operator's stamp and the date.
2 A statement by the payee attesting that he has received the
funds shall be given, preferably on the back of the replacement
instrument itself. Exceptionally, this statement may be taken on
a slip attached to the latter as a supporting document; such a
statement shall take the place of the original receipt.
3 If this statement cannot be requested of the payee, an
official note shall be made on the back of the replacement
instrument or on a special supporting document, stating that the
amount of the money order has in fact been paid.
Article RP 1801
Reasons for reimbursement
1 Reimbursement shall be warranted:
1.1 for reasons relating to the payee (non-acceptance, payee
unknown or deceased or current address unknown, including cases
in which it is impossible to credit the payee's account;
1.2 for reasons relating to the sender (incomplete or
inaccurate data provided or revocation of the postal payment
order before expiry of the money order's validity period and
payment to the payee);
1.3 for reasons relating to the designated operators
(irregularity of postal payment order);
1.4 if the validity period of the money order has expired.
Article RP 1802
Method of reimbursement
1 The amount remitted by the sender in the currency of the
country of issue shall be reimbursed to the sender or credited to
his account.
2 The amount shall be refunded free of charge.
3 The paying designated operator shall return the unpaid order
to the issuing designated operator without amendment of the
amounts or nor of the currencies of issue of the order.
Article RP 1803
Reimbursement upon expiry of period of validity of a money
order
1 Upon expiry of the validity period of a letter-post money
order, the paying designated operator shall immediately send form
MP 1 or MP 2 to the sending designated operator for
reimbursement. In cases where an electronic system is used, the
postal payment order shall be returned automatically to the
issuing designated operator for reimbursement to the sender with
indication of the reason for non-payment.
Article RP 1804
Treatment of reimbursements
1 Once the conditions of reimbursement have been fulfilled,
the paying designated operator shall complete a CN 15 form,
indicating the reasons for the return, in accordance with the
Letter Post Regulations. It shall also complete at that time an
MP 3 form or a VP 3 form.
2 The duly completed MP 3 forms, accompanied by the MP 1 form,
shall be sent by the quickest means to the issuing designated
operator.
3 Refused transfers shall be entered on the VP 3 form in the
amount debited in the currency of the country of issue.
4 The total amount of the VP 3 form shall be credited to the
concentration account for instalments or a liaison account opened
in the name of the issuing designated opera …
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