Chapter 254 – Postal Services Act
What is this act about?
This law, called the Postal Services Act, governs everything related to postal services in Malta. It sets out the rules for who can provide these services and how they must operate.
Who it applies to: Any person or entity that provides or operates postal services in Malta; Senders and addressees of postal articles, referred to as "users.".
At a glance
- Country
- Malta
- Area of law
- Other legislation
- Articles
- 66
- Source
- legislation.mt
- Text retrieved
- Explanation updated
What does this act regulate?
- The provision and operation of postal services in Malta.
- The types of postal articles that can be sent, including letters, parcels, and printed matter.
- The roles and responsibilities of postal operators and the regulatory authority.
- The conditions under which postal services, including cross-border mail, are provided.
Who does this act apply to?
- Any person or entity that provides or operates postal services in Malta.
- Senders and addressees of postal articles, referred to as "users."
What are the key points?
- Only persons authorized as postal operators in accordance with this Act can provide or operate a postal service in Malta.
- The Malta Communications Authority is the designated regulatory authority for the postal sector.
- "Postal articles" include articles of correspondence, books, catalogues, newspapers, periodicals, and postal parcels.
- A "parcel" is a postal article not exceeding 20kg in weight and within specific dimension limits.
Other legislation
Legal text
Legal text
Contents (66)
- Art. 1
- Art. 2
- Art. 3
- Art. 4
- Art. 4A
- Art. 5
- Art. 6
- Art. 7
- Art. 8
- Art. 9
- Art. 9A
- Art. 10
- Art. 11
- Art. 12
- Art. 13
- Art. 14
- Art. 15
- Art. 16
- Art. 17
- Art. 17A
- Art. 17B
- Art. 18
- Art. 19
- Art. 20
- Art. 21
- Art. 22
- Art. 23
- Art. 24
- Art. 25
- Art. 26
- Art. 27
- Art. 28
- Art. 29
- Art. 30
- Art. 31
- Art. 32
- Art. 33
- Art. 34
- Art. 35
- Art. 35A
- Art. 35B
- Art. 36
- Art. 37
- Art. 38
- Art. 39
- Art. 40
- Art. 41
- Art. 42
- Art. 43
- Art. 44
- Art. 45
- Art. 46
- Art. 47
- Art. 48
- Art. 49
- Art. 50
- Art. 51
- Art. 52
- Art. 53
- Art. 54
- Art. 55
- Art. 56
- Art. 57
- Art. 58
- Art. 59
- Art. 60
POSTAL SERVICES
CHAPTER 254
POSTAL SERVICES ACT To provide for matters relating to the postal services.
9th December, 1975 ACT XXXV of 1975, as amended by Acts XVIII of 1977, XIII of 1983 , XXXVIII of 1988, VI of 1990 , XXIX of 1995 , XI of 1998 , VI of 2001 , XXVII of 2002 and VII of 2004 ; Legal Notice 423 of 2007 ; Act XXX of 2007; Legal Notice 346 of 2008 ; Acts XXIII of 2009 and XII of 2010 ; Legal Notices 21 and 180 of 2012; and Acts VIII of 2014 and XVII of 2025.
PART I
PRELIMINARY
Art. 1
The short title of this Act is the Postal Services Act.
Art. 2
Short title.
Amended by:
XXVII. 2002.3.
Interpretation.
Amended by:
XVIII.1977.2;
XXVII. 2002.4;
VII. 2004.30;
XXX. 2007.12;
XII. 2010.20;
L.N. 180 of 2012;
VIII. 2014.3;
XVII.2025.2. "article of correspondence" means a communication in written form on any kind of physical medium to be conveyed and delivered at the address indicated by the sender on the article itself or on its wrapping but does not include books, catalogues, newspapers and periodicals; "authorisation" means any permission however so described issued in accordance with this Act, setting out rights and obligations specific to the postal sector and allowing operators to provide postal services and, where applicable, to establish and, or operate their networks for the provision of such services in the form of a general authorisation or an individual licence as defined under this article; "authorised provider" means any person who holds a valid licence or authorisation to operate or provide postal services; " A u th or it y " m e a n s t he M a lt a C om m un ic a ti on s A ut ho ri ty established under the Malta Communications Authority Act; "basic counter service" means a network of access points distributed throughout Malta providing postal services including the sale of stamps, registration of mail, parcel collection and delivery; "clearance" means the operation of collecting postal articles by a postal service provider;
POSTAL SERVICES "cross-border mail" means mail to or from another country; "customs duty" includes value added tax or any other tax where payable upon importation; "data protection" includes personal data protection, the confidentiality of information transmitted, shared or stored, and protection of privacy; "decision" includes any determination, direction, measure, requirement or specification, however so described, made by the Authority; "direct mail" means a communication consisting solely of advertising, marketing or publicity material and comprising an identical message, except for the addressee’s name, address and identifying number as well as other modifications which do not alter the nature of the message, which is sent to a significant number of addressees, to be conveyed and delivered at the address indicated by the sender on the article itself or on its wrapping and includes cross-border as well as inland mail. Bills, invoices, financial statements or other non-identical messages and communications combining direct mail with other articles within the same wrapping shall not be included as direct mail:
Provided that the Authority shall interpret the term "significant number of addressees" in relation to direct mail and p u bl i s h by n ot i c e i n t h e G a z e t te an d o n t h e w e b s i te of t he Authority, an appropriate definition from time to time; "distribution" means the process from sorting at the distribution centre to delivery of postal articles to their addressees; "essential requirements" means general non-economic reasons which can induce the Authority to impose conditions on the supply of postal services. These reasons are the confidentiality of correspondence, security of the network as regards the transport of dangerous goods, respect for the terms and conditions of employment, social security schemes laid down by law or administrative provision and, or by collective agreement between national social partners, in accordance with Community and national law, and where justified, data protection, environmental protection and regional planning; "fictitious stamp" means any facsimile, imitation or representation of a postage stamp; "foreign" used in relation to a postal article means posted in Malta and addressed to any country or place outside Malta, or vice versa; "Gazette" means the Malta Government Gazette; "general authorisation" means an authorisation regardless of whether it is regulated by a ‘class licence’ and regardless of whether such regulation requires registration or declaration procedures, which does not require the postal operator concerned to obtain an explicit decision by the Authority before exercising the rights stemming from the authorisation;
POSTAL SERVICES "Government" means the Government of Malta; "individual licence" means an authorisation which is granted by the Authority and which gives a postal operator specific rights, or which subjects the operations of that operator to specific oblig at ions suppl ementin g the general aut hori sati on where applicable, where the postal operator is not entitled to exercise the rights until it has received the decision by the Authority further to the operator’s application for such authorisation; "inland" used in relation to a postal article means posted in Malta and addressed to any place in Malta; "insured article" means a service insuring a postal article up to the value declared by the sender in the event of loss, theft or damage; "interested parties" includes licensed postal service operators, manufacturers, registered consumer associations registered in accordance with the Consumer Affairs Act and any postal users’ groups duly recognised as such by the Authority which groups must satisfy any criteria that the Authority with the consent of the Minister may by notice in the Gazette prescribe; "letter" includes all postal articles which may by regulations be transmitted through the post at letter rates; "letter-box" includes every pillar box, wall box, and every other box or receptacle provided in a place accessible to the public under the permission of the Authority for the purpose of receiving postal articles for collection by a postal operator and delivery to the addressee; "mail bag" includes any bag, box, parcel, envelope, or covering in which postal articles in course of transmission by post are conveyed, whether it does or does not contain any such article; "mail ship" means any ship or aircraft employed for the conveyance of mail, pursuant to a contract or arrangement made by a postal operator or by an entity performing similar functions in another country; "Malta" has the same meaning as is assigned to it by article 124 of the Constitution of Malta; "master of a ship" means the person for the time being in charge or command of a vessel used in navigation, or of an aircraft, but does not include the pilot of a vessel used in navigation; "Minister" means the Minister responsible for posts, and includes any person authorised in that behalf by such Minister; "officer of a postal operator" includes every person employed in any business carried by a postal operator or is acting for or on behalf of a postal operator; "parcel" means a postal article which is not an item of correspondence, the weight of which does not exceed twenty
kilograms (20kg) and the dimensions of which fall within the limits of size laid down in Agreements concerning Postal Parcels adopted by the Universal Postal Union as may be amended from time to time, or POSTAL SERVICES by any other convention as the Authority may prescribe; "person" includes an association or body of persons, whether corporate or not; "pilot" means the person in charge or command of an aircraft; "post office" includes any branch or subdivision of a postal operator, and any house, building, room, vehicle, place or device used for the purposes of the postal operator, and any letter-box; "postage" means the fees chargeable for the transmission by post of postal articles; "postage stamp" means any stamp for denoting postage or other fees or sums payable in respect of postal articles, and includes adhesive postage stamps and stamps printed, embossed, impressed or otherwise indicated on any envelope, card, wrapper, postcard or other article, whether such postage stamp is issued under this Act or by the Government of a foreign country or by a Postal Administration recognised by the Minister; "postal article" means an article addressed in the final form in which it is to be carried by a postal operator. In addition to articles of correspondence, such articles also include books, catalogues, newspapers, periodicals and postal parcels, however so described, including packages containing merchandise with or without commercial value; "postal network" means the system of organization and resources of all kinds used by the universal service provider or providers for the purposes in particular of: (i) the clearance of postal articles covered by a universal service obligation from access points throughout Malta, (ii) the routing and handling of those postal articles from the postal network access point to the distribution centre, (iii) distribution to the addresses shown on postal articles; "postal operator" means any person authorised to supply one or more postal services as defined in this Act in Malta and other countries and includes any person who carries on within or outside Malta any business or activity relating to postal services including any services that are ancillary to postal services; "postal services" means services involving the clearance, sorting, transport and distribution of postal articles:
Provided that the provision of a service of transport alone shall not be considered as a postal service; "postcard" means any card admissible as a postcard in accordance with this Act or under any regulation made under this Act and includes a reply postcard; "prescribed" means prescribed by regulations made under this Act; "printed matter" includes any newspaper and any record, tape, POSTAL SERVICES film or other means whereby words or visual images may be heard, perceived or reproduced; "private letter-box" means any box, receptacle or slot which the owner or occupier of any premises has provided for the receipt of postal articles addressed to those premises; "prohibited" used in relation to importation or exportation includes any restriction on such importation or exportation; "registered article" means a service providing a flat-rate guarantee against risks of loss, theft or damage and supplying the sender, where appropriate upon request, with proof of the handing in of the postal article and, or of its distribution to the addressee; "scheme" unless the context otherwise requires, means a postal services scheme made in accordance with article 76A; "se nder" m eans a legal or n atu ra l pe r s on res po ns ib le f or originating postal articles; "services provided at single piece tariff" means postal services for which the tariff is set in the general terms and conditions of universal service provider or providers for individual postal articles; "terminal dues" means the remuneration of the universal service provider or providers for the distribution of incoming cross-border mail comprising postal articles from another country; " Tr i b u n a l " m e a n s t h e A d m i n i s t r a t i v e R e v i e w Tr i b u n a l established by article 5 of the Administrative Justice Act; "uni versal servi ce" shall have the meaning given to it in accordance with article 17; "universal service provider" means the postal operator providing the universal postal service or parts thereof within Malta as may be designated by the Authority; "users" means any legal or natural person benefitting from postal service provision as a sender or an addressee; "working day" means a day which is not a Sunday or public holiday.
PART II
REGULATION AND ADMINISTRATION OF POSTAL SERVICES Substituted by:
XXVII. 2002.6.
Art. 3
The Authority is designated as the competent regulatory authority for the postal sector and shall monitor and ensure compliance with this Act and any regulations made thereunder.
Regulatory authority.
Amended by.
XVIII. 1977.3.
Substituted by:
XXVII. 2002.7.
Amended by:
XII. 2010.21.
POSTAL SERVICES Appeals.
Substituted by:
XXVII. 2002.8;
VII. 2004.32.
Art. 4
Observance of the principles of good administrative behaviour.
Added by:
L.N. 346 of 2008.
Art. 4A
4A. (Deleted by XII.2010.22).
Functions and procedure of the Appeal Board.
Added by:
XXVII. 2002.9.
Art. 5
(Deleted by VII.2004.33) Appeal to the Court of Appeal (Inferior Jurisdiction).
Added by:
XXVII. 2002.9.
Art. 6
(Deleted by VII.2004.33) Requirement of authorisation for postal services.
Added by:
XXVII. 2002.9.
Amended by:
XII. 2010.23. (Deleted by XII.2010.22).
Art. 7
Provided that without prejudice to the generality of the above requirement, a person shall be deemed to have acted contrary to this subarticle if he (a) performs any service incidental to the conveyance of a postal article in breach of this subarticle; or (b) sends, tenders or delivers, in order to be sent, any postal article in breach of this subarticle; or (c) makes a collection of postal articles for the purpose of sending them in breach of this subarticle.
Individual licences and general authorisations.
Added by:
XXVII. 2002.9.
Amended by:
XII. 2010.24.
Substituted by:
VIII. 2014.4.
Art. 8
shall:
An authorization to operate or provide postal services (a) in respect of services within the scope of the universal service in order to guarantee compliance with the essential requirements and to ensure the provision of the universal service, be by an individual licence granted by the Authority in accordance with this Act; or (b) in respect of services outside the scope of the universal services in order to guarantee compliance with the essential requirements, be by a general authorization notified to the Authority in accordance with this Act:
POSTAL SERVICES Provided that a postal operator authorized to provide postal services in accordance with this Act shall only provide such postal services in accordance with the authorization that it enjoys.
Art. 9
(Deleted by Act VIII. 2014.5).
Grant or refusal of authorisation.
Added by:
XXVII. 2002.9.
Amended by:
XII. 2010.25.
Art. 9A
9A. (Deleted by Act VIII. 2014.5).
Default of a reply does not amount to the granting of a licence.
Added by:
XXIII. 2009.27.
Art. 10
(Deleted by Act VIII. 2014.5).
Grounds for refusal.
Added by:
XXVII. 2002.9.
Amended by:
XII. 2010.26.
Art. 11
(Deleted by XII.2010.27).
Non-compliance with conditions of general authorisations.
Added by:
XXVII. 2002.9.
Art. 12
(Deleted by XII.2010.27).
Non-compliance of individual licences.
Added by:
XXVII. 2002.9.
Amended by:
VII. 2004.34.
Art. 13
(Deleted by Act VIII. 2014.5).
Transferability of authorisation.
Added by:
XXVII. 2002.9.
Substituted by:
XII. 2010.28.
Art. 14
(Deleted by XII.2010.29).
Application for authorisation.
Added by:
XXVII. 2002.9.
Art. 15
Added by:
XI. 1998.2.
Amended by:
XXVII. 2002.2, 5, 10;
XII. 2010.30.
POSTAL SERVICES law or in any deed, instrument or contract whatsoever, as if the deed, instrument or contract granting title to said premises were entered into with such person or body of persons as aforesaid. Upon the expiration of such period or periods as may be specified under this article or upon the revocation of any order as aforesaid by the Minister, the premises subject to any order as aforesaid shall revert to Government under the same title and conditions under which they were held by Government prior to the making of any said order.
For the purposes of this article "conditions" shall include any right to periodic renewal of a lease granted under any law applicable to any lease held by Government prior to the making of an order under this article.
Persons expressly forbidden to carry or receive letters and postcards.
Amended by:
XXVII. 2002.2.
Art. 16
(Deleted by XII.2010.31).
POSTAL SERVICES
Art. 17
Universal service.
Added by:
XXVII. 2002.11.
Amended by:
VII. 2004.35;
XXX. 2007.13;
XII. 2010.32.
Substituted by:
VIII. 2014.6.
Amended by:
XVII.2025.3.
Art. 17A
17A. (1) The Authority may designate one or more postal operators to provide different elements of the universal service and, or cover different parts of the national territory, and in so doing the Authority shall also determine the rights and obligations applicable to the postal operator concerned:
Provided that the Authority may, withdraw, amend or suspend any designation made under this sub-article, provided that prior to the effective date of any such withdrawal, amendment or suspension, the Authority may, where applicable, designate another postal operator in respect of the service affected by any such withdrawal, amendment or suspension.
Designation of universal postal service providers.
Added by:
VIII. 2014.7.
Amended by:
XVII.2025.4.
Postal services within the scope of the universal service.
Added by:
VIII. 2014.7.
Amended by:
XVII.2025.5.
POSTAL SERVICES
Art. 17B
17B. (1) A postal service is within the scope of the universal service if: (a) the service is within the description of the universal service, or (b) the service would be within the description of the universal service but for the fact that (i) in the case of a service consisting of the clearance and delivery of postal articles, the clearance or delivery is not made on every working day as required in accordance with paragraph (a) of the Second Schedule, or (ii) the service is not provided throughout Malta, or (iii) the service is not provided at an affordable price in accordance with a uniform tariff applicable throughout Malta pursuant to article 21, or (c) the Authority determines that the postal service is of a kind that, having regard to postal service users, could reasonably be said to be interchangeable with a service of a description set out in article 17.
Requirements of universal service.
Added by:
XXVII. 2002.11.
Art. 18
(Deleted by Act VIII. 2014.8).
Information on universal service.
Added by:
XXVII. 2002.11.
Art. 19
(Deleted by XII.2010.33).
Reserved services.
Added by:
XXVII. 2002.11.
Substituted by:
VII. 2004.36.
Amended by:
XII. 2010.34.
Art. 20
(Deleted by Act VIII. 2014.8).
Tariff principles and transparency of accounts.
Added by:
XXVII. 2002.11.
Amended by:
XII. 2010.35;
VIII. 2014.9.
Art. 21
POSTAL SERVICES (f) whenever universal service providers apply special tariffs, for example for services for businesses, bulk mailers or consolidators of mail from different users, they shall apply the principles of transparency and non-discrimination with regard both to the tariffs and to the associated conditions:
Provided that the tariffs together with the associated conditions, shall apply equally both as between different third parties and as between third parties and the universal service provider supplying equivalent services:
Provided further that any such tariffs shall also be available to users, in particular individual users, small and medium sized enterprises who post under similar conditions.
Art. 22
Agreements on terminal dues.
Added by:
XXVII. 2002.11.
Amended by:
XII. 2010.36. (a) terminal dues shall be fixed in relation to the costs of processing and delivering incoming cross-border mail, (b) levels of remuneration shall be related to the quality of service achieved, and (c) terminal dues discriminatory. shall be transparent and non-
Art. 23
Art. 24
(Deleted by XII.2010.38).
Art. 25
Added by:
XXVII. 2002.11.
Amended by:
VII. 2004.37;
XII. 2010.37;
VIII. 2014.10.
Quality of service.
Added by:
XXVII. 2002.11.
Amended by:
XXX. 2007.14.
Adoption of quality standards.
Added by:
XXVII. 2002.11.
Amended by:
XII. 2010.39.
POSTAL SERVICES quality standards for inland mail.
Exemptions from quality standards.
Added by:
XXVII. 2002.11.
Art. 26
(Deleted by XII.2010.40).
Complaints and dispute resolution.
Added by:
XXVII. 2002.11.
Art. 27
(Deleted by XII.2010.40).
Consultation with interested parties.
Added by:
XXVII. 2002.11.
Art. 28
(Deleted by XII.2010.40).
Exemption from liability for loss, misdelivery, delay or damage.
Substituted by:
XXVII. 2002.12.
Art. 29
Provided neither the Authority or any of its officers or any officer of a postal operator shall incur any liability by reason of any such loss, misdelivery, delay, or damage, unless the same has been caused in bad faith or recklessly.
Declaration to be made by postal officers.
Amended by:
XXVII. 2002.2, 13.
Art. 30
(Deleted by XII.2010.40).
Inland postage and ancillary fees.
Amended by:
XXVII. 2002.2, 14.
Art. 31
(Deleted by XII.2010.41).
Foreign postage and ancillary fees.
Amended by:
XVIII. 1977.4;
XXVII. 2002.2, 5, 15.
Art. 32
(Deleted by XII.2010.41).
Added by:
XII. 2010.42.
PART III
CUSTOMS Application of Customs laws.
Amended by:
XXVII. 2002.2.
Art. 33
Art. 34
Transmission by post of dutiable articles.
Amended by:
XVIII. 1977.5;
XXVII. 2002.2, 16.
Provided that where the postal operator or the Authority have reason to believe that the provisions of this subarticle may have been contravened they shall withhold delivery of the postal article to its addressee and shall inform the Comptroller of Customs accordingly.
Provided that where the postal operator or the Authority have reason to believe that the provisions of this subarticle may have been contravened they shall withhold delivery of the postal article to its addressee and shall inform the Comptroller of Customs accordingly.
Art. 35
Opening of postal articles for the purpose of enforcing Customs laws.
Amended by:
XXVII. 2002.2, 5, 17.
POSTAL SERVICES
Provided that where a postal operator has a reasonable cause to suspect that the provisions of subarticle (4) has been contravened, the postal operator shall not deliver the postal article to its addressee and shall notify the Comptroller of Customs accordingly by the next working day.
Recovery of customs duty.
Added by:
XII. 2010.43.
Art. 35A
35A. Where a postal article, on which any customs duty is payable, has been received by post from any place outside Malta, the amount of such duty shall, without prejudice to the operation of any law in terms of which such duty is due, also be recoverable as if it were postage under this Act.
Duty of masters of ships not being mail ships to carry mail bags.
Added by:
XII. 2010.43.
Art. 35B
35B. (1) Every master of a ship, not being a mail ship, which is about to depart from any port or place in Malta to any port or place beyond Malta shall receive on board any mail bags tendered to him for conveyance by any officer of a postal operator, shall grant a receipt therefor to the said officer, and shall without delay and after taking all necessary measures and precautions for the safety of the mail bags, deliver the same to the postal authorities at the port or place of destination of the ship.
Re-numbered by:
XII. 2010.44.
PART IV
POSTAGE STAMPS POSTAL SERVICES
Art. 36
Provided that in doing so the Minister shall consult a stamp advisory board consisting of a chairman and not less than four and more than eight other members appointed by the Minister for a term of not more than three years, which term may be renewed. Subject to the issue of any regulations made under this Act, the Board shall regulate its own procedure in the conduct of its business:
Provision of postage stamps.
Amended by:
XVIII. 1977.6.
Substituted by:
XXVII. 2002.18.
Amended by:
XII. 2010.45.
Provided further that the Minister may be order in the Gazette delegate his functions under this article to a public officer not below the grade of director within his Ministry.
Provided that any person, having in his possession any postage stamps invalidated by the Minister as aforesaid, may at any time within two months after the day stated in the said notice, surrender the same to a postal operator, who shall exchange them for other valid postage stamps of an equal value.
Art. 37
(Deleted by XII.2010.46).
Fictitious or used postage stamps.
Amended by:
XVIII. 1977.7;
XXVII. 2002.2, 5, 19.
Art. 38
(Deleted by XII.2010.46).
Regulations for the custody, supply and sale of postage stamps, etc.
Substituted by:
XVIII. 1977.8.
Amended by:
XXVII. 2002.2, 20.
PART V
Re-numbered by:
XII. 2010.47.
TRANSMISSION AND DELIVERY OF POSTAL ARTICLES
Art. 39
(Deleted by XII.2010.48).
Posting and delivery of postal articles.
Substituted by:
XXVII. 2002.21.
Premises to be provided with letter boxes, etc.
Amended by:
XVIII. 1977.9;
XIII. 1983.5;
XXXVIII. 1988.2;
XXVII. 2002.2, 5, 22;
L.N. 423 of 2007;
XII. 2010.49.
POSTAL SERVICES
Art. 40
Provided that for the purposes of this article, the term "owner" shall include, in respect of any property, the administrator of such property and where the property is subject to a usufruct, or is given on emphyteusis or sub-emphyteusis, the expression shall be deemed to refer to the usufructuary, the emphyteuta or the subemphyteuta as the case may require.
Provided that the Authority in special circumstances may in writing exempt persons from complying with the provisions of this article.
Delivery of letters to take precedence over delivery of other postal articles.
Amended by:
XXVII. 2002.2, 5.
Art. 41
(Deleted by XII.2010.50).
Meaning of "in course of transmission and delivery".
Amended by:
XVIII. 1977.10;
XXVII. 2002.2, 5, 23;
XII. 2010.51.
Art. 42
For the purposes of this Act (a) a postal article shall be deemed to be in course of transmission by post from the time of its being delivered to a post office to the time of its being delivered to the addressee, or of its being returned to the sender or otherwise disposed of under article 43; (b) the placing of a postal article in any post office letterbox, or the delivery of a postal article to an officer of a postal operator authorised to receive such postal article for transmission by post, shall be deemed to be delivery to a post office; (c) the delivery of a postal article at the house or office of the addressee, or to the addressee or to his servant or agent or other person considered to be authorised to receive the article according to the usual manner of delivering postal articles to the addressee, shall be POSTAL SERVICES deemed to be delivery to the addressee; (d) when the addressee is a guest or a resident at a hotel, lodging house, club, hospital, institution or place of work, a postal article shall be deemed to have been delivered to the addressee if delivered to the person who, as owner or manager of any such place as aforesaid or as agent for or an employee in any such place, is considered to be responsible for receiving postal articles:
Provided that if the postal article so deemed to have been delivered is not claimed by or forwarded to the addressee within one month, the person responsible for or in charge of the hotel, lodging house, club, hospital, institution or place of work shall, in the absence of contrary instructions of the addressee, return forthwith the postal article to the postal operator who shall dispose of such postal article as provided under the provisions of article 23.
Art. 43
Refusal of transmission and the delivery of postal articles to sender.
Substituted by:
XVIII. 1977.11.
Amended by:
XXVII. 2002.2, 24;
XVII.2025.6.
Art. 44
(Deleted by XII.2010.52).
Undelivered postal articles and delivery of parcels.
Substituted by:
XXVII. 2002.25.
Art. 45
(Deleted by XII.2010.52).
Postal articles delivered to a post office not subject to attachment except in certain cases.
Amended by:
XXVII. 2002.2, 5.
Art. 46
(Deleted by XII.2010.52).
Delivery of postal articles in cases of bankruptcy.
Amended by:
XXVII. 2002.2, 5, 26.
POSTAL SERVICES Transmission by post of certain articles.
Substituted by:
XVIII. 1977.12.
Amended by:
XXVII. 2002.2, 27.
Art. 47
(Deleted by XII.2010.54).
Postal articles in contravention of article 26.
Amended by:
XVIII. 1977.13;
XXIX.1995.2;
XXVII. 2002.2, 28.
Art. 48
(Deleted by XII.2010.54).
The Printed Matter Appeals Board.
Amended by:
XXVII. 2002.2, 5, 29.
Art. 49
(Deleted by XII.2010.54).
Liability for payment of postage.
Amended by:
XXVII. 2002.2.
Art. 50
(Deleted by XII.2010.55).
Recovery of amounts due.
Amended by:
XXVII. 2002.2, 30.
Art. 51
(Deleted by XII.2010.55).
Recovery of Customs duty.
Amended by:
XXVII. 2002.2, 31.
Art. 52
(Deleted by XII.2010.55).
Official mark to be evidence of amount of postage.
Amended by:
XXVII. 2002.2, 5, 32.
Art. 53
(Deleted by XII.2010.55).
Duty of master of ship arriving at any port or place in Malta.
Amended by:
XXVII. 2002.2, 33.
Art. 54
(Deleted by XII.2010.56).
Duty of Customs or Police officers.
Amended by:
XXVII. 2002.2, 34.
Art. 55
(Deleted by XII.2010.56).
Duty of masters of ships not being mail ships to carry mail bags.
Amended by:
XXVII. 2002.2, 5.
Art. 56
POSTAL SERVICES
Art. 57
(Deleted by XII.2010.57).
Power to make regulations for money order system.
Amended by:
XXVII. 2002.2, 35.
Art. 58
(Deleted by XII.2010.57).
Power of remitter to recall money order or alter name of payee.
Amended by:
XXVII. 2002.2, 36.
Art. 59
(Deleted by XII.2010.57).
Power to provide for issue of postal orders.
Amended by:
XXVII. 2002.2, 37.
Art. 60
(Deleted by XII.2010.57).
Money paid in excess or to wrong person.
Amended by:
XXVII. 2002.2, 5, 38.
PART VI
Amended by:
XII. 2010.59.
OFFENCES AND ENFORCEMENT 62. Any person who (a) assaults or obstructs or impedes any officer, employee or agent of a postal operator in the exercise of his duties with such an operator; (b) uses any postal service, and as a result causes any injury or alarm or is likely to cause any injury or alarm; (c) for the purpose of sending a postal article by post, uses a fictitious stamp or purports to prepay such postal article with any stamp which has been previously used to prepay any other postal article, or which has otherwise been previously used for any other purpose; (d) without any lawful authority makes use of any seal, instrument or mark used by the Authority or by a postal operator for marking any postage stamp or for affixing any other mark; (e) places in or against any letter-box provided by a postal operator for the reception of postal articles, any fire or any explosive, dangerous, dirty, noxious or deleterious substance of any fluid, or commits a nuisance in or against any such letter-box, or does anything likely to injure any such letter-box or its appurtenances or contents;
Offences related to the regulation and provision of postal services.
Amended by:
XIII. 1983.5.
Substituted by:
XXVII. 2002.40.
Amended by:
L.N. 423 of 2007;
XXX. 2007.15.
Substituted by:
XII. 2010.60.
POSTAL SERVICES (f) without due authority affixes any placard, advertisement, notice, list, document, board or other thing in or on, or paints, tars or in any way disfigures any post office; (g) detains, except under the authority of this Act or in obedience to an order by the Authority or by the competent court or tribunal, any postal article in course of transmission by post, or any officer of a postal operator or any vehicle carrying mails bags or postal articles, or on any pretence opens a mail bag in course of transmission by post, or fails to return a postal article to the postal operator as required by the proviso to article 42(d); (h) maliciously opens or causes to be opened any postal article which ought to have been delivered, or maliciously does any act whereby the due delivery of a postal article, is prevented or delayed, or communicates or makes use of any information obtained from a postal article so opened, shall be guilty of an offence under this Act and shall, on conviction, be liable to a fine (multa) of between one thousand euro (€1,000) and twenty-five thousand euro (€25,000), or to imprisonment for a term from one to twelve months, or to both such fine and imprisonment.
Authority may suspend or revoke licence, etc.
Added by:
XXVII. 2002.41.
Proceedings for offences.
Added by:
XXVII. 2002.41.
Amended by:
XII. 2010.62.
Penalty for breach of regulations under article 38.
Amended by:
XIII. 1983.5;
XXVII. 2002.2, 5, 42;
L.N. 423 of 2007.
POSTAL SERVICES 66. (1) Any person who sends or tenders, or makes over in order to send by post any creature, or any article or thing of any kind, or any sharp instrument, including but not limited to any explosive, inflammable, dangerous, dirty, noxious or deleterious substance, which is likely to soil or damage other postal articles in the course of their transmission by post or to physically injure and, o r t h r e a t e n i n a n y m a n n e r a n y p e r s o n o r p e r s o n s sh a l l , o n conviction, be liable to a fine (multa) of between one thousand euro (€1,000) and twenty-five thousand euro (€25,000), or imprisonment for a term from one to twelve months, or to both such fine and imprisonment:
Prohibition of transmission by post of certain articles.
Amended by:
XIII. 1983.5;
XXVII. 2002.2, 43;
L.N. 423 of 2007.
Substituted by:
XII. 2010.64.
Amended by:
VIII. 2014.11.
Provided that such a penalty shall not apply to postal articles which contain articles generally or specifically permitted by the postal operator concerned.
Making use of fictitious stamps.
Amended by:
XXVII. 2002.2, 44;
L.N. 423 of 2007.
Making unlawful use of postmarks.
Substituted by:
XXVII. 2002.45.
Amended by:
L.N. 423 of 2007.
POSTAL SERVICES Penalty for injuring post office letterbox.
Amended by:
XXVII. 2002.2, 46.
Penalty for disfiguring post offices.
Amended by:
XIII. 1983.5;
XXVII. 2002.2, 5, 47;
L.N. 423 of 2007.
Offences related to ship or air mails.
Amended by:
XIII. 1983.5;
XXVII. 2002.2, 48;
L.N. 423 of 2007.
Substituted by:
XII. 2010.66.
Provided that if the agent of a ship or aircraft is aware of the presence on board of any such postal article or mail bag, or that any such article or bag has been removed from such ship or aircraft, he shall, without delay, bring such fact to the notice of the postal operator concerned.
Punishment for retention of postal articles on board ship arriving in Malta.
Amended by:
XIII. 1983.5;
XXVII. 2002.2, 49;
L.N. 423 of 2007.
Seizure of postal articles.
Amended by:
XVIII. 1977.14;
XIII. 1983.5;
XXVII. 2002.2, 5, 50;
L.N. 423 of 2007.
Substituted by:
XII. 2010.67.
Punishment for unlawfully opening postal articles.
Amended by:
XXVII. 2002.2.
Breach of declaration given on oath.
Amended by:
XIII. 1983.5;
XXVII. 2002.2, 5, 51;
L.N. 423 of 2007.
POSTAL SERVICES 76. Nothing in this Act shall affect the operation of the Criminal Code or of the Code of Police Laws or of the Customs Ordinance or of any other law, in respect of any act or omission constituting an offence under such laws or a breach of the fiscal laws, liable to a punishment higher than that laid down in this Act or in respect of any offence or contravention not specifically provided for in this Act.
Saving with regard to other offences.
Amended by:
XXVII. 2002.2.
76A. (1) The Authority may in accordance with the provisions of article 4(6) and (7) of the Malta Communications Authority Act, issue any such directives to any postal operator as it may consider to be necessary for the purposes of and in accordance with the provisions of this Act.
Issue of directives and administrative fines.
Added by:
XXX. 2007.16.
Amended by:
XII. 2010.69.
Provided that before issuing any directives under this subarticle the Authority shall consult with the universal service provider or providers concerned and with any such other stakeholders as the Authority may in the circumstances consider appropriate.
76B. Unless otherwise provided under this Act, the Authority may, in accordance with the provisions of Part VII of the Malta Communications Authority Act, impose such sanctions as it may consider appropriate in accordance with the aforesaid Act, upon any person who acts in breach of any provision of this Act:
Provided that any administrative fine that the Authority Administrative sanctions.
Added by:
XII. 2010.70.
POSTAL SERVICES may decide to impose for the breach of any provision of this Act shall in no case exceed twenty-five thousand euro (€25,000) for each breach, and, or five hundred euro (€500) for each day during which any such breach continues.
PART VII
Re-numbered by:
XII. 2010.71.
GENERAL PROVISIONS Secrecy.
Substituted by:
XVIII. 1977.15.
Amended by:
XXVII. 2002.2, 5, 52.
Exemption from liability in respect of money and postal orders.
Amended by:
XXVII. 2002.2, 5, 39;
XII. 2010.58;
VIII. 2014.13.
77A. Saving the provisions of article 29, no action shall lie against the Government, the Authority or any of its officers, a postal operator or an officer of a postal operator in respect of (a) anything done under any regulation made by virtue of the provisions of article 81; (b) the wrong payment of a money order or of a postal order; (c) any loss or injury occasioned by delay in payment of a money order or of a postal order; (d) any other irregularity in connection with a money order or postal order; (e) anything done by the Authority in pursuance of the powers given to it by this Act.
Officers exempted from serving as jurors.
Amended by:
XXVII. 2002.2, 53.
Saving.
Amended by:
XXVII. 2002.2.
Transitory provisions.
Added by:
XXVII. 2002.54.
Amended by:
XII. 2010.73;
VIII. 2014.14.
Added by:
XXVII. 2002.54.
Amended by:
L.N. 423 of 2007;
XXX. 2007.17;
XII. 2010.74;
VIII. 2014.15.
POSTAL SERVICES the manner in which prepayment is to be made; (i) in the case of universal services, for the postage and the postal fees to be charged on postal articles when the postage or the postage fees are not prepaid or are insufficiently prepaid; (j) for the re-direction of postal articles, and the transmission by post of articles so re-directed, either free of charge or subject to such further charge as may be specified in the regulations; (k) for the terms and conditions subject to which postal articles may be registered and insured, and the compensation payable for the loss of or damage to such articles; (l) for the free transmission by post of such returns or other information as may be specified in the regulations; (m) for the manner and conditions in and subject to which money orders, postal orders, payment cards and similar instruments, however so described, for the remittance of money may be issued, paid and cancelled, the rates of commission leviable thereon and the levy of additional rates of commission or fees; (n) after consultation with the Minister responsible for Customs, for the modification or exception, subject to the provisions of this Act, of the application to postal articles received from abroad of any laws or regulations for the time being in force relating to the Customs, for the purpose of securing, in the case of such postal articles, the observance of such laws or regulations; (o) for enabling officers of a postal operator to perform, for the purpose of the customs laws, all or any of the duties of the importer and exporter; (p) for the Authority to be empowered to impose administrative fines or other sanctions upon any postal operator acting in contravention of any provisions of this Act or of any regulations or directives made thereunder and provide for the procedure for the imposition and enforcement of such fines which procedures may include provisions to the effect that any such fines shall constitute an executive title for the effects and purposes of Title VII of Part I of Book Second of the Code of Organization and Civil Procedure:
Provided that the administrative fines provided for by regulations or directives made under this article shall not exceed the sum of twenty-five thousand euro (€25,000) for each offence and five hundred euro (€500) for each day during which failure to observe the provisions of this Act or of any regulations made POSTAL SERVICES thereunder or of any authorisation persists; (q) for the custody, supply, sale and use of postage stamps and postal stationery, including the sale of such stamps and postal stationery for philatelic purposes and the levying of appropriate charges connected therewith, and for the use of franking machines for the purpose of denoting the prepaying of postage in place of postage stamps, and for prescribing the procedure to be used for the approval of postage stamp issues and for the appointment of any Board relating thereto; (r for prescribing that any person who acts in contravention of any regulation made under this Act shall be guilty of an offence and for establishing the penalties to which such person may be liable:
Provided that no such penalty shall be greater than a fine (multa) exceeding ten thousand euro (€10,000); (s) for prescribing the manner as to how any notice, instrument, act or document which is required or authorised by or under this Act may be served or given; (t for prescribing anything which may be or is required to be prescribed by this Act.
POSTAL SERVICES FIRST SCHEDULE (Article 23) Accounting procedures Added by:
XXVII. 2002.57.
Amended by:
VII. 2004.38.
Re-numbered by:
XII. 2010.75 Amended by:
XII. 2010.76;
VIII. 2014.16;
XVII.2025.7.
1.
Subject to article 23 of this Act and in accordance with any directives as the Authority may issue, the universal service provider or providers shall keep separate accounts within their accounting system, for each of the services and products which are part of the universal service on the one hand and those which are not on the other.
Such internal accounting system shall operate on the basis of consistently applied and objectively justifiable cost accounting principles.
2.
The accounting system referred to in paragraph 1 shall, without prejudice to paragraph 3, allocate costs in the following manner: (a) costs which can be directly assigned to a particular service shall be so assigned; (b) common costs, that is costs that cannot be directly assigned to a particular service, shall be allocated as follows: (i) whenever possible, common costs shall be allocated on the basis of direct analysis of the origin of the costs themselves; (ii) when direct analysis is not possible, common cost categories shall be allocated on the basis of an indirect linkage to another cost category or group of cost categories for which a direct assignment or allocation is possible; the indirect linkage shall be based on comparable cost structures; (iii) when neither direct nor indirect measures of cost allocation can be found, the cost category shall be allocated on the basis of a general allocator computed by using the ratio of all expenses directly or indirectly assigned or allocated, on the one hand, to each of the universal services and on the other hand, to the other services; (iv) common costs, which are necessary for the provision of both universal services and non-universal services, shall be allocated appropriately; the same cost drivers must be applied to both universal services and non-universal services.
3.
Other cost accounting systems may be applied only if they are compatible with paragraph 1 and have been approved in advance in writing by the Authority.
4.
The universal service provider shall comply with one of the cost accounting systems described in paragraphs 1 and 2 which shall be verified by auditors independent of the provider and the expense of such auditors shall be paid by the provider. The provider shall publish a statement concerning compliance in two daily newspapers at least once every calendar year.
5.
The Authority shall keep available, to an adequate level of detail, information on the cost accounting systems applied by the universal service provider.
6.
The Authority may request the universal service provider to provide, in POSTAL SERVICES confidence, detailed accounting information arising from such cost accounting systems.
7.
The Authority may require postal service providers which are obliged to contribute to a compensation fund to introduce an appropriate accounting separation to ensure the functioning of the fund.
8.
The financial accounts of the universal service provider shall be drawn up, submitted to audit by an independent auditor and published by the provider in accordance with the relevant Community and Maltese law relating to commercial undertakings.
SECOND SCHEDULE (Article 17(2)) Added by:
XVII.2025.8.
The universal service in the context of the provision of postal services for the purposes of this Act means: (a) that on not less than five (5) working days a week, save in circumstances deemed exceptional by the Authority, there shall be at least: (i) one (1) clearance of postal articles; and (ii) one (1) delivery to the home or premises of every person in Malta or, as the Authority considers appropriate, under such conditions as it may determine from time to time, to appropriate installations:
Provided that the Authority may determine the working days when the universal service is to be provided; (b) that as a minimum the following services are provided: (i) the clearance, sorting, transport and distribution of postal articles up to two kilograms (2kg) in weight; (ii) the clearance, sorting, transport and distribution of parcels up to ten kilograms (10kg) in weight:
Provided that parcels received from other Member States of the European Union and other countries which are signatories to the Universal Postal Convention of the Universal Postal Union, and weighing up to twenty kilograms (20kg), are delivered throughout Malta; (iii) services for registered articles; (iv) services for insured articles within Malta and to and from all countries which, as signatories to the Universal Postal Convention of the POSTAL SERVICES Universal Postal Union, declare their willingness to admit such items whether reciprocally or in one (1) direction only; (v) services free of charge for the blind or partially sighted persons as may be determined by the Authority; and (vi) a basic counter service throughout Malta.