Chapter 426 – Electronic Commerce Act
What is this act about?
Din il-liġi tirregola l-kummerċ elettroniku u kwistjonijiet relatati, u tiżgura li t-tranżazzjonijiet elettroniċi jkunu validi legalment. Hija tistabbilixxi l-qafas għall-użu ta' komunikazzjonijiet elettroniċi biex jissodisfaw rekwiżiti legali.
Who it applies to: Kull min iwettaq tranżazzjonijiet jew jagħti informazzjoni permezz ta' komunikazzjonijiet elettroniċi; Fornituri ta' servizzi tas-soċjetà tal-informazzjoni stabbiliti f'Malta.
At a glance
- Country
- Malta
- Area of law
- Other legislation
- Articles
- 49
- Source
- legislation.mt
- Text retrieved
- Explanation updated
What does this act regulate?
- Il-validità ta' tranżazzjonijiet imwettqa b'mezzi elettroniċi.
- Ir-rekwiżiti għall-għoti ta' informazzjoni bil-miktub permezz ta' komunikazzjonijiet elettroniċi.
- Il-produzzjoni ta' dokumenti f'forma elettronika biex jissodisfaw rekwiżiti legali.
- Definizzjonijiet relatati mal-kummerċ elettroniku, bħal "komunikazzjoni kummerċjali" u "servizz tas-soċjetà tal-informazzjoni".
Who does this act apply to?
- Kull min iwettaq tranżazzjonijiet jew jagħti informazzjoni permezz ta' komunikazzjonijiet elettroniċi.
- Fornituri ta' servizzi tas-soċjetà tal-informazzjoni stabbiliti f'Malta.
What are the key points?
- Tranżazzjoni ma titqiesx invalida sempliċement għax saret b'mezzi elettroniċi.
- Rekwiżit legali biex tingħata informazzjoni bil-miktub jista' jiġi sodisfatt permezz ta' komunikazzjoni elettronika, sakemm l-informazzjoni tkun aċċessibbli faċilment għal referenza futura u jintlaħqu rekwiżiti speċifiċi.
- Rekwiżit legali biex jiġi prodott dokument jista' jiġi sodisfatt billi tiġi prodotta forma elettronika ta' dak id-dokument, sakemm l-integrità tal-informazzjoni tinżamm.
- Il-Ministru jista' jestendi l-applikazzjoni ta' din il-liġi għal oqsma li normalment ikunu esklużi, wara konsultazzjoni u meta t-teknoloġija tkun avvanzat biżżejjed jew l-interess pubbliku hekk jirrikjedi.
Other legislation
Legal text
Legal text
Contents (49)
- Art. 1
- Art. 2
- Art. 3
- Art. 4
- Art. 5
- Art. 6
- Art. 7
- Art. 8
- Art. 8A
- Art. 8B
- Art. 8C
- Art. 8D
- Art. 8E
- Art. 8F
- Art. 8G
- Art. 8H
- Art. 9
- Art. 10
- Art. 11
- Art. 12
- Art. 13
- Art. 14
- Art. 15
- Art. 15A
- Art. 16
- Art. 17
- Art. 18
- Art. 19
- Art. 20
- Art. 21
- Art. 22
- Art. 23
- Art. 23A
- Art. 23B
- Art. 23C
- Art. 24
- Art. 24A
- Art. 24B
- Art. 24C
- Art. 24D
- Art. 24E
- Art. 24F
- Art. 24G
- Art. 24H
- Art. 24I
- Art. 24J
- Art. 24K
- Art. 25
- Art. 26
ELECTRONIC COMMERCE
CHAPTER 426
ELECTRONIC COMMERCE ACT AN ACT to provide in relation to electronic commerce and to provide for matters connected therewith or ancillary thereto.
10th May, 2002 ACT III of 2001, as amended by Acts XXVII of 2002, VII of 2004 and XIII of 2005; Legal Notice 426 of 2007; and Acts XXX of 2007, XII of 2010, XXXV of 2016 and XXXIII of 2021*, XVII of 2023 and I of 2024.
P ART I P RELIMINARY
Art. 1
The short title of this Act is the Electronic Commerce Act.
Art. 2
In this Act, the definitions contained in Article 3 of the Regulation shall apply and, unless the context otherwise requires "the Act" means the Electronic Commerce Act and includes, unless the context otherwise requires, any regulations made thereunder; "addressee" in relation to an electronic communication means a person who is intended by the service provider to receive the electronic communication, but does not include a person acting as a service provider with respect to the processing, receiving or storing of that electronic communication or providing other services with respect to it; "certificate" means any one of the following: (a) a certificate for electronic signature; (b) a certificate for electronic seal; or (c) a certificate for website authentication; "certificate service provider" means the trust service provider that issues certificates; "commercial communication" means any form of communication designed to promote directly or indirectly, the goods, services or image of a company, organisation or person pursuing a commercial, industrial or craft activity or exercising a regulated profession. The following do not in themselves constitute commercial communications: (a) information allowing direct access to the activity of the company, organisation or person, in particular the domain name of an electronic mail address; (b) communications relating to the goods, services or image of the company, organisation or person compiled in an independent manner, particularly when this is without financial consideration; "competent regulator" means any such public body as may be *See commencement notice LN 296 of 2021.
Short title.
Interpretation.
Amended by:
XXVII. 2002.59;
XIII. 2005.73;
XXX. 2007.51, 52;
XII. 2010.79;
XXXV. 2016.2;
XVII.2023.43.
ELECTRONIC COMMERCE designated by the Minister according to the Sixth Schedule to act as the regulatory body tasked with ensuring compliance with this Act and, or with the Regulation:
Provided that the Minister may amend such Schedule by Order in the Gazette, and in doing so may provide for the exercise of the regulatory powers of the regulatory body designated to act as the competent regulator for the purposes of this Act:
Provided further that in doing so the Minister may designate different public bodies to administer and enforce different provisions of this Act and, or of the Regulation. In doing so the Minister shall clearly establish the remit of each such public body ensuring also that there is effective co-ordination between such bodies; "consumer" means any natural person who is acting for purposes which are outside his trade, business or profession; "coordinated field" means requirements applicable to information society service providers or information society services, regardless of whether they are of a general nature or specifically designed for them, and covers requirements with which the service provider has to comply in respect of: (a) the taking up of the activity of an information society service, such as requirements concerning qualifications, authorisation or notification; (b) the pursuit of the activity of an information society service, such as requirements concerning the behaviour of the service provider, requirements regarding the quality or content of the service, including those applicable to advertising and contracts, or requirements concerning the liability of the service provider, but does not cover requirements such as those applicable to goods as such, to the delivery of goods or to services not provided by electronic means; "cross-border infringement" means: (a) an act or omission contrary to this Act and, or to the Regulation which takes place in Malta and which harms or is likely to harm the collective interests of consumers residing in a Member State or in Member States other than Malta; or (b) an act or omission contrary to this Act and, or to the Regulation by a seller or supplier who is established in Malta and which harms or is likely to harm the collective interests of consumers residing in a Member State or in Member States other than Malta; or (c) an act or omission contrary to this Act and, or to the Regulation which takes place in Malta and which harms or is likely to harm the collective interests of consumers residing in a Member State or in Member States other than Malta where the evidence or assets ELECTRONIC COMMERCE pertaining to the act or omission are to be found in Malta; "data" means a representation of information, knowledge, facts, concepts or instructions that has been prepared or is being prepared in any manner and has been processed, is being processed or is intended to be processed in an information system, a computer system or a computer network. Data may be in any form or derived
from any device or source, including computer memory, computer printouts, any storage media, electronic or otherwise and punched cards; "data storage device" means any thing, including a disk, from which data and information is capable of being reproduced with or without the aid of any thing or device; "electronic communication" means information generated, communicated, processed, sent, received, recorded, stored or displayed by electronic means; "electronic contract" means a contract concluded wholly or partly by electronic communications or wholly or partly in an electronic form; "Electronic Commerce Directive" means Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the internal market; "enforcement action" means any form of enforcement action, however so described, including the imposition of any sanctions that an enforcement authority, including the competent regulator, is empowered to take at law; "enforcement authority" means any public entity which at law is authorised to take enforcement action, but does not include a court however so described; "European Commission" or "Commission" means the European Commission of the European Union; "information" includes information in the form of data, text, images, sound or speech; "information society service" means any service which is provided at a distance, by electronic means and at the individual request of a recipient of the service, whether such service is provided for consideration or not, and for the purposes of this definition: (a) "at a distance" means that the service is provided without the parties being simultaneously present; (b) "by electronic means" means that the service is sent initially and received at its destination by means of electronic equipment for the processing (including digital compression) and storage of data, and entirely transmitted, conveyed and received by wire, by radio, by optical means or by any electromagnetic means; (c) "at the individual request of a recipient of the service"
ELECTRONIC COMMERCE means that the service is provided through the transmission of data on individual request; "information system" means a system for generating, sending, receiving, recording, storing or otherwise processing electronic communications; "information technology requirements" includes software, network and data storage requirements; "Member State" means a Member State of the European Union; "Minister" means the Minister responsible for communications; "place of business" in relation to a government, an authority of a government, a public body, a charitable, philanthropic or similar institution means a place where any operations or activities are carried out by that government, authority, body or institution; "prescribed" means prescribed by regulations made by the Minister in accordance with the provisions of this Act; "recipient of the service" means any person w ho uses an information society service for the purposes of seeking information or making it accessible; "regulated profession" means any profession within the meaning of either: (a) Article 1(d) of the European Council Directive 89/48/ EEC of the 21 December 1988 on a general system for the recognition of higher education diplomas awarded on completion of professional education and training for a duration of at least three years; or (b) Article 1(f) of the European Council Directive 92/51/ EEC of the 18 June 1992 on a second general system for the recognition of professional education and training to supplement Directive 89/84/EEC; "Regulation" means Regulation number 910/2014 of the European Parliament and of the Council of 23 July 2014 on electronic identification and trust services for electronic communications in the internal market and repealing Directive 1999/93/EC; "service provider" means any person established in Malta providing an information society service; "transaction" includes a transaction of a non-commercial nature; " Tr i b u n a l ” m e a n s t h e A d m i n i s t r a t i v e R e v i e w Tr i b u n a l established by article 5 of the Administrative Justice Act; "Union" means the European Union.
PART II
APPLICATION OF LEGAL REQUIREMENTS TO ELECTRONIC COMMUNICATIONS AND TRANSACTIONS Validity of electronic transactions.
Art. 3
For the purposes of any law in Malta and subject to the other provisions of this Act, a transaction is not deemed to be invalid merely because it took place wholly or partly by means of ELECTRONIC COMMERCE one or more electronic communications.
Art. 4
Amended by:
IV. 2004.48;
XXX. 2007.53;
XXXV. 2016.4;
XXXIII. 2021.16. (a) technology has advanced to such an extent, and access to it is so widely available, or (b) adequate procedures and practices have developed in public registration or other services, so as to warrant such action, or (c) the public interest so requires, he may, after consultation with that Minister as in his opinion has sufficient interest or responsibility in relation to the matter, by Order in the Gazette extend the application of this Act or a provision of this Act to or in relation to a matter specified in subarticle (1) above, including the applicability to a particular area or subject, or for a particular time, for the purposes of a trial of the technology and procedures, subject to such conditions as he thinks fit.
Art. 5
Provided that (a) at the time the information was given, it was reasonable to expect that the information would be readily accessible so as to be usable for subsequent reference; and (b) if the information is required to be given to a person, or to another person on his behalf, and the first mentioned person requires that the information be given in accordance with particular information technology requirements, by means of a particular kind of electronic communication, that person’s requirement has been met; and (c) if the information is required to be given to a person who is neither a public body nor to a person acting on behalf of a public body, then the person to whom the information is required or permitted to be given, consents to the information being given by means of an electronic communication; (d) if the information is required to be given to a person, or to another person on his behalf, and the first mentioned person requires that a particular action be taken by way of verifying the receipt of the information, that person’s requirement has been met.
Requirement or permission to give information in writing.
Amended by:
XXVII. 2002.59.
ELECTRONIC COMMERCE (a) making an application; (b) making or lodging a claim; (c) giving, sending or serving a notification; (d) lodging a return; (e) making a request; (f) making a declaration; (g) lodging or issuing a certificate; (h) lodging an objection; and (i) making a statement.
Signature.
Requirement or permission for production of document and integrity.
Amended by:
XXVII. 2002.59.
Art. 6
(Deleted by Act XXXV. 2016.5.).
Art. 7
Provided that: (a) having regard to all the relevant circumstances at the time of the communication, the method of generating the electronic form of the document provided a reliable means of assuring the maintenance of the integrity of the information contained in the document; (b) at the time the communication was sent, it was reasonable to expect that the information contained in the electronic form of the document would be readily accessible so as to be usable for subsequent reference; (c) if the document is required to be produced to a person who is neither a public body nor to a person acting on behalf of a public body, then the person to whom the document is required to be produced, consents to the production by means of an electronic communication of an electronic form of the document; (d) if the document is required to be given to a person, or to another person on his behalf, and the first mentioned person requires that an electronic form of the document be given, in accordance with particular information technology requirements, by means of a particular kind of electronic communication, the person’s requirement is satisfied; and (e) if the document is required to be given to a person, or to another person on his behalf, and the first mentioned person requires that a particular action be taken by way of verifying the receipt of the ELECTRONIC COMMERCE information, the person’s requirement is satisfied.
Art. 8
Provided that such information in electronic form is readily accessible so as to be usable for subsequent reference and it complies with such regulations as may be prescribed.
Provided that if (a) having regard to all the relevant circumstances at the time of the generation of the electronic form of the document, the method of generating the electronic form of the document, provided a reliable means of assuring the maintenance of the integrity of the information contained in that document; and (b) at the time of the generation of the electronic form of the document, it was reasonable to expect that the information contained in the electronic form of the document would be readily accessible so as to be usable for subsequent reference; and (c) it complies with such regulations as may be prescribed.
ELECTRONIC COMMERCE electronic communication, that requirement is deemed to have been satisfied if that person retains, or causes another person to retain, in electronic form, that (a) at the time of commencement of the retention of the information, it was reasonable to expect that the information would be readily accessible so as to be usable for subsequent reference; and (b) having regard to all the relevant circumstances, at the time of commencement of the retention of the information, the method of retaining the information in electronic form provided a reliable means of assuring the maintenance of the integrity of the information contained in the electronic communication; and (c) throughout that period that person also retains, or causes another person to retain, in electronic form, such additional information obtained as is sufficient to enable the identification of the following: (i) the origin of the electronic communication; (ii) the destination of the electronic communication; (iii) the time when the electronic communication was sent; (iv) the time when the electronic communication was received; and (d) at the time of commencement of the retention of the additional information specified in paragraph (c) it was reasonable to expect that the additional information would be readily accessible so as to be usable for subsequent reference; and (e) it complies with prescribed. such regulations as may be
Added by:
XXXV. 2016.6. (b) any change not being a change to the information, which arises in the normal course of communication, storage or display.
Art. 8A
8A. (1) Subject to the provisions of sub-article (4), any requirement that falls within the coordinated field shall apply to the provision of an information society service by a service provider established in Malta, irrespective of whether that service is provided in Malta or in another Member State.
Art. 8B
8B. (1) Notwithstanding the provisions of article 8A(3), an enforcement authority may take measures, including applying any requirement which would otherwise not apply by virtue of article 8A(3), in respect of a given information society service, where those measures are necessary for reasons of (a) public policy, in particular the prevention, investigation, detection and prosecution of criminal offences, including the protection of minors and the fight against any incitement to hatred on grounds of race, sex, religion or nationality, and violations of human dignity concerning individual persons; (b) the protection of public health; (c) public security, including the safeguarding of national security and defence; or (d) the protection of consumers, including investors, and are proportionate to those objectives.
Added by:
XXXV. 2016.6.
ELECTRONIC COMMERCE State does not take such measures or the measures taken are considered by the enforcement authority concerned as inadequate; and (b) notifies the European Commission and the Member State in which the service provider is established of its intention to take such measures.
General information to be provided.
Added by:
XXXV. 2016.6.
Art. 8C
8C. (1) Without prejudice to other information requirements as may be established at law, a service provider shall make available to the recipient of the service and where appropriate or requested, to the enforcement authority responsible at law in ensuring compliance, including where applicable to the competent regulator, in a form and manner which is easily, directly and permanently accessible, the following information: (a) the name of the service provider; (b) the geographic address where the service provider is established; (c) the details of the service provider, including his electronic mail address, which allow him to be contacted rapidly and communicated with in a direct and effective manner; (d) where the service provider is registered in a trade or similar public register, the trade or other such register in which the service provider is entered and his registration number, or equivalent means of identification in that register; (e) where the activity is subject to an authorisation scheme, the particulars of the relevant supervisory authority; (f) where the service provider is a member of a regulated profession (i) any professional body or similar institution with which the service provider is registered; (ii) the professional title of the provider and the Member State where it has been granted; and (iii) a reference to the applicable professional rules in the Member State of establishment and the means to access them;
ELECTRONIC COMMERCE (g) where the service provider undertakes an activity that is subject to value added tax, the identification number referred to in Article 22(1) of the Sixth Council Directive 77/388/EEC of 17th May 1977 on the harmonisation of the laws of the Member States relating to turnover taxes - Common system of value added tax: uniform basis of assessment; and (h) when a service provider sends unsolicited commercial communications, details of how users of the service can register their choice regarding unsolicited commercial communications, which details must be prominently displayed on the website of the service provider and at every point where users of the service are asked to provide information when accessing the website of the service provider.
Art. 8D
8D. In addition to any other information requirements that may be established at law, a service provider shall ensure that any commercial communication provided by him, which constitutes or forms part of an information society service shall (a) be clearly identified as a commercial communication;
Provision of information in commercial communications.
Added by:
XXXV. 2016.6. (b) clearly identify the person on whose behalf the commercial communication is made; (c) clearly identify as such any promotional offer, including any discount, premium or gift, and ensure that any conditions which must be met to qualify for it are easily accessible, and presented clearly and unambiguously; (d) clearly identify as such any promotional competition or game and ensure that any conditions for participation are easily accessible and presented clearly and unambiguously; and (e) without prejudice to the provisions of the Data Protection Act and of any other laws regulating data protection, clearly identify details of how users of the service can register their choice regarding unsolicited commercial communications, which details must be prominently displayed at every point where users of the service are asked to provide information.
Art. 8E
8E. (1) This article establishes and regulates the right under the Act to make a commercial communication which is part of, or constitutes, a service provided by a m ember of a regulated profession.
Added by:
XXXV. 2016.6.
ELECTRONIC COMMERCE profession may, in exercise of any powers vested in it at law to regulate the activities of its members, make the exercise by a member of the profession of the right to which this article applies, subject to compliance with specified conditions as referred to in sub-article (3).
No requirement for prior authorisations.
Added by:
XXXV. 2016.6.
Amended by:
XXXIII. 2021.17.
Art. 8F
8F. The provision of information society services by a service provider shall not be subject to any prior authorisation:
Provided that the provision of such information society services shall be without prejudice to authorisation schemes which are not specifically and exclusively targeted at information society services, or which are covered by the Electronic Communications (Regulation) Act or any regulations made thereunder.
Notification requirement.
Added by:
XXXV. 2016.6.
Art. 8G
8G. (Deleted by Act XXXIII. 2021.18).
Non-applicability of certain articles to the activities or areas listed in the Fifth Schedule of the Act.
Added by:
XXXV. 2016.6.
Art. 8H
8H. (Deleted by Act XXXIII. 2021.18).
Electronic contract.
Amended by:
XXXIII. 2021.19.
PART III
ELECTRONIC CONTRACTS
Art. 9
An electronic contract shall not be denied legal effect, validity or enforceability solely on the grounds that it is wholly or partly in electronic form, or has been entered into wholly or partly by way of electronic communications or otherwise:
Provided that the provisions of this article shall not apply in relation to the contracts or laws, however so described, listed in the Eighth Schedule to this Act:
Provided further that the Minister may, after consulting the competent regulator, by notice in the Gazette amend the Eighth Schedule.
Art. 10
Formation of electronic contract.
Amended by:
VII. 2004.49.
Substituted by:
XXX. 2007.54.
Provided that the service provider must acknowledge receipt of the order made by the recipient without undue delay and by electronic means; and (b) the order made by the recipient and the acknowledgement of receipt are deemed to have been received when the parties to whom they are addressed are able to access them.
Art. 11
Provided that any such information shall be provided to the addressee prior to the placement of the order by him.
Information requirements relating to electronic contracts.
Substituted by:
VII. 2004.50.
Amended by:
XXX. 2007.52;
XXXV. 2016.3.
ELECTRONIC COMMERCE
PART IV
TRANSMISSION OF ELECTRONIC COMMUNICATIONS Time of dispatch.
Art. 12
Time of receipt.
Amended by:
XXXV. 2016.7.
Art. 13
Place of dispatch and receipt.
Art. 14
Art. 15
Attribution of electronic communication.
Art. 15A
15A. Wherever any legal requirement exists to communicate by way of registered mail, this requirement shall be deemed to be satisfied by the use of a qualified electronic registered delivery service by all parties participating in the communication:
Communications by registered mail.
Added by:
XXXV. 2016.8.
Provided that this article shall come into force on such date as the Minister may expressly determine by order in the Gazette.
PART V
PROVISION OF SIGNATURE CERTIFICATION SERVICES
Art. 16
(Deleted by Act XXXV. 2016.9.).
Accreditation of signature certification service providers.
Art. 17
(Deleted by Act XXXV. 2016.9.).
Supervision of signature certification service providers that issue qualified certificates.
Amended by:
XIII. 2005.74.
Art. 18
(Deleted by Act XXXV. 2016.9.).
Liability of signature certification service providers.
PART VI
INTERMEDIARY SERVICE PROVIDERS ELECTRONIC COMMERCE Mere conduit.
Art. 19
Caching.
Amended by:
XXXV. 2016.3.
Art. 20
Hosting.
Art. 21
Obligations of intermediary service providers.
Art. 22
Prohibition on misuse of electronic signatures, signature creation devices, certificates and fraud.
Amended by:
XXXV. 2016.10.
Repealed by Act I.2024.20.
Repealed by Act I.2024.20.
PART VII
GENERAL
Art. 23
Art. 23A
23A. (1) The competent regulator shall be responsible for the supervisory tasks stated in the Regulation and in doing so shall in particular: (a) supervise qualified trust service providers established in Malta ensuring through ex ante and ex post supervisory activities, that such qualified trust service providers and the qualified trust services that they provide, meet the requirements laid down in the Regulation; (b) take action if necessary, in relation to non-qualified trust service providers established in Malta through ex post supervisory activities, when informed that those non-qualified trust service providers or the trust services they provide allegedly do not meet the requirements laid down in the Regulation.
Supervisory body for the purposes of the Regulation.
Added by:
XXXV. 2016.11.
Amended by:
XXXIII. 2021.20.
ELECTRONIC COMMERCE (h) informing the body responsible for the national trusted list referred to in Article 22(3) of the Regulation about its decisions to grant or to withdraw qualified status:
Provided that such a requirement shall not apply if the competent regulator also performs the tasks of the body referred to in this paragraph; (i) verifying the existence and correct application of provisions on termination plans in cases where the qualified trust service provider ceases its activities including how information is kept accessible in accordance with point (h) of Article 24(2) of the Regulation; (j) requiring that trust service providers remedy any failure to fulfil the requirements laid down in the Regulation; (k) establishing, maintaining and publishing trusted lists in accordance with Articles 22(1) and 22(2) of the Regulation, and notifying the Commission in relation thereto in accordance with Article 22(3) of the Regulation; and (l) notifying the Commission in relation to any lists in accordance with Articles 31(1) and 39(3) of the Regulation.
Non-compliance with the Regulation.
Added by:
XXXV. 2016.11.
Provided that in doing so the competent regulator shall first consult with any interested parties.
Art. 23B
23B. Unless stated otherwise in this Act, where applicable, any non-compliance with the provisions of this Act or of the Regulation, shall constitute a breach of this Act, and shall be treated accordingly by the competent regulator who shall as it considers appropriate take the necessary regulatory measures in accordance with its powers at law.
Non-compliance with the Act and powers of the competent regulator.
Added by:
XXXV. 2016.11.
Art. 23C
23C. Unless stated otherwise in the Act, a breach of any of the provisions of the Act shall be subject to any such sanctions as the competent regulator is empowered by law to impose.
Offences and penalties.
Amended by:
L.N. 426 of 2007.
Substituted by:
XXXV. 2016.12.
Amended by:
XXXIII. 2021.21;
I.2024.21.
Art. 24
ELECTRONIC COMMERCE Provided that where any proceedings are undertaken by the Commissioner of Police under this sub-article, the Commissioner of Police shall in writing notify the competent regulator of the taking of such proceedings and of the final outcome of the same.
Art. 24A
24A. (1) Where a dispute however so described arises between a service provider and a consumer further to a complaint by a consumer alleging an infringement of the Act or of the Regulation as are enforced by the competent regulator, any party to such a dispute may refer the dispute to the competent regulator:
Provided that in making a complaint the consumer must prima facie show that he has been affected by the act or omission of the service provider giving rise to the complaint.
Provided that the competent regulator may decide not to initiate an investigation in accordance with this article where it is satisfied that other means of resolving the dispute in a timely manner are available to the parties, or if legal proceedings in relation to the dispute have been initiated by any party to the dispute, or if another public authority is already investigating the same dispute.
Such directives may, having regard to its determination of the dispute and to all other relevant matters, include an order to effect the reimbursement of payments received or to make compensation payments. Such payments may also include the whole or part of the costs of any party relating to the engagement of a lawyer and, or of a technical adviser in relation to any submissions relating to the dispute.
Added by:
XXXV. 2016.13.
ELECTRONIC COMMERCE regulator shall state the reasons on which it is based, and shall, subject to such requirements of commercial confidentiality as it may deem appropriate, notify the parties to the dispute with a copy of the decision.
Issue of a compliance order.
Added by:
XXXV. 2016.13.
Amended by:
XVII.2023.44.
Art. 24B
24B. (1) Where the competent regulator feels it is reasonably appropriate or necessary for the protection of consumers, it may issue a compliance order against a service provider or any other person for one or more of the following purposes: (a) requiring any person to take any measures specified in the compliance order, within the time specified in the order to ensure that the provisions of the Act and, or of the Regulation are complied with; or (b) requiring any person to cease and desist from committing a breach of the Act and, or of the Regulation.
Application for the issue of a compliance order.
Added by:
XXXV. 2016.13.
Art. 24C
24C. Repealed by Act XVII.2023.45.
Discretion of the competent regulator to issue a compliance order.
Added by:
XXXV. 2016.13.
Art. 24D
24D. Repealed by Act XVII.2023.45.
ELECTRONIC COMMERCE
Art. 24E
24E. (1) A person against whom a compliance order has been made, may, within twenty days from receipt of notification of the compliance order, appeal in writing to the Tribunal for the revocation or amendment of the compliance order, giving detailed grounds for the request. The competent regulator shall be notified with the appeal and shall have twenty (20) days from the date when it is notified with the appeal in which to reply.
Appeals from a compliance order.
Added by:
XXXV. 2016.13.
Amended by:
XVII.2023.46.
Provided that in deciding any such request for a suspension of the compliance order, the Tribunal shall give its reason in writing for its decision.
Art. 24F
24F. (1) Appeals instituted under article 24E shall be heard and determined by the Tribunal with urgency and as expeditiously as possible.
Cases to be heard and determined with urgency.
Added by:
XXXV. 2016.13.
Amended by:
XVII.2023.47.
Provided that in doing so the Tribunal shall state its reasons in writing.
Art. 24G
24G. The competent regulator when issuing a compliance order under the Act shall not be required to prove: (a) actual loss or damage; or No need to prove actual loss.
Added by:
XXXV. 2016.13. (b) actual recklessness, negligence or fault on the part of the service provider or person against whom the order is made.
Art. 24H
24H. (1) Without prejudice to any other powers it has at law, the competent regulator may, in writing, order any person to cease and desist from committing any cross-border infringement and, or from acting in breach of any of the provisions of the Act, and, or of the Regulation.
Added by:
XXXV. 2016.13.
ELECTRONIC COMMERCE sum of twenty-five thousand euro (€25,000) and, or five hundred euro (€500) for each day during which the failure to comply with the undertaking persists:
Provided that the imposition of a fine under this sub-article shall be without prejudice to any other sanctions however so described that the competent regulator may impose at law.
Competent regulator may require publication.
Added by:
XXXV. 2016.13.
Art. 24I
24I. (1) The competent regulator may, for the better information of the public, require the service provider or person against whom the compliance order has been issued, at the expense of the latter to communicate in any manner the competent regulator considers appropriate, including publication in at least two daily newspapers: (a) a copy in full or in part (i) of a compliance order made under article 24B; and, or (ii) a copy of an undertaking given under article 24H or an abstract of any such order and, or of any such undertaking; and, or (b) a corrective statement in relation to any contravention of the Act and, or of the Regulation.
Right of appeal.
Added by:
XXXV. 2016.13.
Amended by:
XVII.2023.48.
Art. 24J
24J. Any person aggrieved by a decision however so described taken by the competent regulator in accordance with the Act and having a legal interest to contest such a decision, may appeal to the Tribunal:
Provided that in the case of a contestation of any matter relating to the issue of a compliance order as provided for in this Act, the procedures as stated in article 24E shall apply.
Consultation with and by other enforcement authorities.
Added by:
XXXV. 2016.13.
Art. 24K
24K. (1) The competent regulator may request the advice of and where appropriate shall consult with any other enforcement authority in the exercise of any of its functions under the Act and, or the Regulation.
ELECTRONIC COMMERCE
Art. 25
Provided that (i) any administrative fine provided for by regulations made under this article shall not exceed the amount of one hundred and twenty-five thousand euro (€125,000) for each breach and two thousand and five hundred euro (€2,500) for each day during which failure to observe the provisions of any regulation made thereunder persists;
Power to make regulations.
Amended by:
VII. 2004.51;
XIII. 2005.75;
L.N. 426 of 2007;
XXXV. 2016.3, 14;
XXXIII. 2021.22.
ELECTRONIC COMMERCE (ii) (iv) regulations made under this paragraph may prescribe that any such administrative penalty or sanction shall be due to the competent regulator as a civil debt constituting an executive title for the purposes of Title VII of Part I of Book Second of the Code of Organization and Civil Procedure as if the payment of the amount of the fine had been ordered by a judgement of a court of civil jurisdiction; such regulations may also prescribe any right of appeal from decisions of the competent regulator to impose an administrative sanction; (g) procedures to be established for out of court schemes, for the settlement of disputes arising in relation to information society services including appropriate electronic measures; (h) the compliance with any international obligation entered into by Government in relation to any aspect of electronic commerce regulated by or under this Act; (i) the definition of requirements and procedures for the designation of appropriate public or private bodies authorised to assess the conformity of qualified electronic signature creation devices and qualified electronic seal creation devices with the requirements of the Regulation, as well as the designation itself of such bodies; and (j) any fees and, or charges, however so described, that may be payable in relation to any matters regulated by or under this Act or by or under the Regulation.
English text to prevail.
Art. 26
ELECTRONIC COMMERCE ELECTRONIC COMMERCE ELECTRONIC COMMERCE Amended by:
VII. 2004.52;
XXX. 2007.52;
XXXV. 2016.16.
ELECTRONIC COMMERCE FIRST SCHEDULE (Article 11) Information Requirements Relating to Electronic Contracts (a) the name and address where the service provider is established; (b) the electronic-mail address where the service provider can be contracted in a direct manner; (c) the registration number of the service provider in any trade register or of any professional body if applicable; (d) where the activity of the service provider is subject to an authorisation, the activities covered by the authorisation granted to the service provider and the particulars of the authority providing such authorisation; (e) the Value Added Tax (VAT) registration number of the service provider where the service provider undertakes an activity that is subject to VAT; (f) the different steps to follow to conclude the contract; (g) the technical means for identifying and correcting input errors prior to the placing of the order; (h) the language or languages in which the contract may be concluded; (i) a statement of whether the concluded contract will be filed by the service provider and whether it will be accessible; (j) in relation to a regulated profession: - any professional body or similar institution with which the service provider is registered, - the professional title and the Member State where it has been granted, and - a reference to the applicable professional rules in the Member State of establishment and the means to access them.
SECOND SCHEDULE (Article 2) Requirements for Qualified Certificates (Deleted by Act XXXV. 2016.17.).
ELECTRONIC COMMERCE THIRD SCHEDULE (Article 2) Requirements for Signature Certification Service Providers Issuing Qualified Certificates (Deleted by Act XXXV. 2016.17.).
FOURTH SCHEDULE (Article 2) Requirements for Secure Signature-Creation Devices (Deleted by Act XXXV. 2016.17.).
Added by:
FIFTH SCHEDULE VII. 2004.53. (Article 4) Amended by:
XXX. 2007.55;
Activities or areas listed in accordance with article 4 XXXIII. 2021.23. (a) the field of taxation; (b) matters in relation to information society services covered by any laws relating to data protection and, or privacy; (c) questions in relation to agreements or practices governed by competition law; and (d) the following activities of information society services: (i) the representation of a client and defence of his interests before the courts, (ii) gambling activities which involve wagering a stake with monetary value in games of chance, including lotteries and betting transactions.
Added by:
XXXV. 2016.18.
ELECTRONIC COMMERCE SIXTH SCHEDULE (Article 2) Designation of competent regulator in accordance with article 2 In accordance with the provisions of article 2 within the context of the definition "competent regulator", the following public authority is being designated as the competent regulator for all the purposes of the Act and of the Regulation:
The Malta Communications Authority:
Provided that unless stated otherwise in the Malta Communications Authority Act (Cap. 418), the provisions of Part VI entitled "Enforcement and Sanctions" of that Act shall apply in relation to the exercise by the Malta Communications Authority of any of its regulatory functions as the competent regulator, in particular where the Malta Communications Authority as the competent regulator considers that a breach of the Act or of the Regulation may be liable to the imposition of a sanction as provided for in article 31 of the Malta Communications Authority Act (Cap. 418).
Added by:
XXXV. 2016.18.
SEVENTH SCHEDULE (Article 8A) Fields excluded in accordance with article 8A(4) 1.
To the extent that the following national laws implement the Directives referred to in the Annex to the Electronic Commerce Directive namely: (a) the Copyright Act (Cap. 415), and the Patents and Designs Act (Cap.
The freedom of the parties to a contract to choose the applicable law.
3.
Contractual obligations concerning consumer contracts.
4.
Formal validity of contracts creating or transferring rights in real estate where such contracts are subject to mandatory formal requirements of the law of the Member State where the real estate is situated.
The permissibility of unsolicited commercial communications by electronic ELECTRONIC COMMERCE EIGHTH SCHEDULE (Article 9) Contracts or laws to which article 9 does not apply Added by:
XXXIII. 2021.24. (a) contracts that create or transfer rights over immovable property other than leasing rights; (b) contracts of suretyship granted and on collateral security furnished by persons acting for purposes outside their trade, business or profession; (c) the law governing the creation, execution, amendment, variation or revocation of a will or any other testamentary instrument or a trust; (d) any law governing the making of an affidavit or a solemn declaration, or requiring or permitting the use of one for any purpose; (e) described; the rules, practices or procedures of a court or tribunal however so (f) any law relating to the giving of evidence in criminal proceedings; (g) any contracts governed by family law. or