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strumentsIonstraimí Reachtúla 2015 S.I. No. 197/2015 - Waste Management (Collection Permit) (Amendment) Regulations
strument was published
“Iris Oifigiúil” of 19th May, 2015. I, ALAN KELLY, Minister for the Environment, Community and Local Government,
exercise of the powers conferred on me by sections 7 , 18 , 32 and 34 of the Waste Management Act 1996 (No. 10 of 1996), hereby make the following Regulations: Citation
article 4
serting the following after the definition of "household waste": “ “household kerbside waste” means that fraction of household waste presented for collection from a household premises and collected by an authorised waste collector and excludes waste water, construction and demolition waste and bulky waste more suitable for collection
a skip or other such receptacle (which
cludes but is not limited to heavy waste materials such as furniture, carpets and rubble), as well as household hazardous waste and other streams of household waste which are required to be collected
another appropriate manner, such as, but not limited to, WEEE and waste batteries and accumulators.” (b)
article 20
serting "and
the case of recyclable materials, on and after 1 July, 2015, a frequency of collection of not less than once every two weeks,” after “practicable to do so,”, (c) by
serting the following paragraphs after Article 20
approved receptacles designed for reuse on and after 1 July, 2015, and for the avoidance of doubt, approved receptacles designed for reuse do not
clude bags, (o) report,
writing, this weight to the person or persons who presented the waste for collection at a frequency specified by the nominated authority, wheresuch frequency is not less than once every month, (p) use a weighing system to weigh household kerbside waste
accordance with paragraph (n) which has an EC Type Approval under the Measuring
struments Directive (2004/22/EC) or a National Type Approval granted prior to the coming
to force of the Measuring
struments Directive (2004/22/EC),
accordance with the Legal Metrology (General) Regulations 2008, to weigh each and every collection of kerbside household waste collected separately
receptacles designed for reuse, (q) use a weighing system to weigh household kerbside waste
accordance with paragraph (
accordance with the Legal Metrology (General) Regulations 2008, (r) only use vehicles which have been fitted with a weighing system which is
accordance with paragraphs (
approved receptacles designed for reuse on and after 1 July, 2015, and for the avoidance of doubt, approved receptacles designed for reuse do not
clude bags, (s) only collect household kerbside waste
approved receptacles which are designed for reuse on and after 1 July, 2016, with the exception of the collection of such waste
specific areas designated by a local authority as being only suitable for the collection of such waste
non-reusable receptacles such as bags, (t) prepare a customer charter for household kerbside waste collection
the form set out
the sixth schedule to these regulations, or a form substantially to the like effect, to the satisfaction of the nominated authority, to facilitate publication on the website of the nominated authority on 1 July, 2015, and any amendments or updates to the customer charter to be submitted to the nominated authority without delay to facilitate publication of the revised charter on the website, (u) provide for the collection of at least the recyclable waste materials listed
the seventh schedule to these regulations on and after 1 July, 2015 as part of the segregated collection arrangements provided
accordance with paragraph (
itiate a review of a permit granted by it at any time after the date on which the permit was granted— (
the nature, focus or extent of the waste collection activity having taken place, (ii) an amendment having been made to the waste management plan for the region concerned, or (iii) a change
legislation, or (b) at the request of a relevant local authority
whose area the permitted activity takes place.” (e) By
serting the following sub-article after Article 23
itiates a review under section 34
its opinion, following an assessment of any submissions, documents or other
formation already received from the permit holder, together with records and
formation already
the possession of the nominated authority and other relevant local authorities
relation to the waste collection activity concerned that a significant change
the nature, focus or extent of existing waste collection activities has not taken place, the nominated authority may make a decision that the proposed review can be implemented through the amendment of the conditions attached to a waste collection permit which has been granted on the basis of the assessment that has been made; (b) a decision is taken to amend the conditions of a waste collection permit pursuant to paragraph (a), the existing waste collection permit shall remain
force until such time as the conditions are amended and the amended waste collection permit shall be subject to the same expiry date as the existing permit; and (c) a nominated authority proposes to amend the conditions of a waste collection permit pursuant to paragraph (a), it shall give notice
writing of such
tention to the permit holder or to any other relevant local authority concerned and,
the case of an activity relating to the collection of hazardous waste, the Agency.” (f)
serting “, pursuant to sub-article
serting the following sub-article after Article 23
relation to a review of a waste collection permit to which sub-article (1A) applies to amend the conditions attached to a permit which has been granted— (a) shall
form the permit holder of the
tent of the nominated authority to review the existing waste collection permit to amend conditions attached to the permit, (
formation and particulars
a format specified by the nominated authority within a specified timeframe as the nominated authority considers necessary for the purposes of the proposed review.” (h)
sertion of “to which sub-article (1A) does not apply” after the words “A notice given under sub-article
by the
sertion of “to which Article 23(1A) does not apply,” after the words “documents or other
formation received from the applicant for the review of a waste collection permit”, (j)
sertion of “to which Article 23(1A) does not apply,”after the words “records or other
formation received by it
relation to an application for the review of the waste collection permit”, (k)
the title of Article 28 by the
sertion of “or of the amendment of conditions attached to a waste collection permit” after the words “Determination and notice of grant or refusal of a reviewed waste collection permit”, (l) By
serting the following sub-article after Article 28
relation to the review of a waste collection permit to which Article 23(1A) applies, amend a waste collection permit
accordance with these Regulations
relation to the carrying on by the permit holder of a waste collection activity relating to a region or regions within 40 working days of issuing a notice under article 21(1A)(c). (m)
sertion of “to which Article 23(1A) does not apply,” after the words “A reviewed waste collection permit”, (n)
sertion of “to which Article 23(1A) does not apply,” after the words “shall not grant a reviewed waste collection permit” (o) After the fifth schedule, by the
sertion of the following two schedules: “ Article 20 SIXTH SCHEDULE CUSTOMER CHARTER FOR HOUSEHOLD WASTE COLLECTION 1.
TRODUCTION (
sert Name) is committed to providing the highest standards
the provision of waste management services to their customers. We have a commitment to providing a service that seeks to
centivise waste prevention and to encourage the segregation of waste so that it can be managed
accordance with the waste hierarchy, whereby waste prevention, preparing for reuse, recycling and other recovery are preferred over the disposal of waste. This approach is
line with current national waste policy
the area — A Resource Opportunity — Waste Management Policy
Ireland. This document is designed to communicate how we
tend to provide household waste collection services
accordance with these principles to the public
a clear and concise fashion. 2. CUSTOMER SERVICE STANDARDS (a) We will provide a regular and reliable collection service and process your waste
a professional and environmentally sound manner. (b) All service provision will be carried out
line with current local and national legislation and
line with sustainable waste management practices. Our National Waste Collection Permit Office (NWCPO) waste collection permit number is (
sert number) and the details of the permit can be viewed at www.nwcpo.ie. (c) We will provide you with timely, relevant and clear
formation regarding your collections,
cluding temporary changes resulting from public holidays or adverse weather conditions. (d) We will consider any reasonable special requests that
dividual households may have. (
a timely and professional manner. (
a way that minimises litter and odour nuisance. (i) We will offer a “2 Bin” or “3 Bin” service (to facilitate the segregation of residual waste, recyclables and where appropriate, food/bio waste)
line with the relevant regulations
relation to food/bio waste [the European Union (Household Food Waste and Bio-waste) Regulations 2015]. The frequency of collection will be as follows: • Residual Waste Bin —
line with the European Union (Household Food Waste and Bio-waste) Regulations 2015. • Recyclable Waste Bin — at least every fortnight. • Food & Bio Waste Bin —
line with the European Union (Household Food Waste and Bio-waste) Regulations 2015. 3. COMMUNICATION WITH CUSTOMERS (
volved
providing your waste services. (c) We will
form all customers availing of a domestic waste collection service at least 10 days
advance of any predictable alternative arrangements made for collection
relation to public holidays etc., or any proposal to vary the level of collection. (d) We will keep you
formed of changes
our service that are designed to improve our service offering. (e) At the time of
itial service provision, each customer will be provided with details of their service providers; full name and address, contact details (website where available, phone number, email, postal address), a clear breakdown of pricing policy for provision of service, process for accessing account statement and balances, procedure for receipt of payments, process for dispute resolution, procedure for customers who have fallen
to arrears with their payments, where applicable, service provision frequency and details and the procedure for cancellation of service provision,
cluding refund of charges where applicable. You will also be provided with details of the period of validity for the offer provided and advised of a cooling off period, should you wish to change your mind (usually any time prior to delivery of bins but at least 7 days from time of contract signing). (f)
the case of e-Commerce contracts with customers, and
line with reducing paper usage, all communication and documents will be sent by email, unless otherwise requested.
the
terests of the environment and reducing costs we are committed to
creasing communication by this method. (g) We will alert you at least 30 days
advance of the expiry of your contract. (h) We will produce a version of this Charter which has been approved by the National Adult Literacy Agency 4. Householder Responsibilities (a)
line with national policy, prevent, reuse and recycle waste as much as possible. Refer to national and regional campaigns that seek to help reduce waste production. Present your waste materials, properly segregated and placed
their respective bins / receptacles. Please refer to our Waste Segregation and Presentation Guidelines (see section 7 below) which are available on our web site or which are available to send to you by post, if requested. (b) Segregate your waste appropriately. Please note the procedure
place should the
correct waste be placed
a bin (e.g. food waste placed
the recycle bin): (Procedure for dealing with contamination of a bin through waste being deposited
the
correct bin to be
serted by collector) (c)
the event that you have difficulty paying your outstanding bill, please contact us directly as soon as possible as we have a procedure to agree an
dividual payment plan which deals with how we will manage customers who have difficulty paying their bill. (d) Contact us, as your waste management service supplier, if you have any queries on how best to manage any of your waste materials. We have the expertise to provide the appropriate service or advice on how to best resolve the issue 5. PRICING, CHARGING MECHANISM AND ACCESS TO ACCOUNT
FORMATION (
formation on charging and pricing structures at the time of sign up i.e. whether over the phone, via website sign-up or via completion of hard copy application form. (c)
formation,
cluding a copy of Terms and Conditions of Business will be provided to Customers as part of new Customer Welcome Packs and will be available on the company’s website and/or www.nwcpo.ie. (d) Any changes to the Terms and Conditions of the business will be communicated to customers
a timely manner. Payment of
voices following such notifications shall be taken as acceptance of the updated Terms. (e) Customers will be entitled to easy access to their account
formation
cluding statements / balances 6. COMPLAINTS PROCEDURE/DISPUTE RESOLUTION (a) You are entitled to a fair and reasonable hearing when you have a genuine complaint or dispute and the company commits to resolving your issues as quickly as is reasonably possible. Please find our contact details for complaints: (Collector to
sert contact details) (b) We will respond to formal complaints that we receive about our services
a timely and professional manner.
the case of written complaints, within 10 working days. (c) Complaints shall be logged on the
dividual customer account with a tracking facility to ensure the complaint has been resolved and the customer notified of updates or the course of action taken to resolve the issue. (
cluding withdrawal of service will be
line with the company policy available on the company website or which is sent out by post on request. This will be a fair and equitable process
line with good consumer policies. 7. EDUCATION AND RAISING AWARENESS (a) We shall implement an education and awareness programme
relation to waste management for householders that we service. This will be available via promotional literature that we provide directly to you and via our website or through the website of the National Waste Collection Permit Office. (b)
formation packs shall be available to all customers clearly
dicating waste types appropriate to each bin and how to present material for recycling. (c) We shall work with other national bodies
promoting waste prevention, reduction and recycling e.g. EPA / Repak etc. (d) We will provide Waste Segregation and Presentation Guidelines to customers, or at a minimum to the National Waste Collection Permit Office for publishing on their website, which clearly explain which materials are to be placed
which bin and collect at a minimum the recycling materials set out below and as prescribed
the sixth schedule of the Waste Collection Permit Regulations. We will explain to you what happens to materials collected
the residual, recycle and food waste bins. Paper Plastic Bottles (PET 1) Newspapers Mineral Bottles Magazines Water Bottles Junk mail Mouthwash bottles Envelopes Salad dressing bottles Paper Phone books Plastic Bottles (HDPE2) Catalogues Milk Bottles Tissue boxes Juice Bottles Sugar bags Cosmetic bottles Calendars Shampoo bottles Dairies Household cleaning bottles Letters Laundry detergent bottles Computer paper Window Cleaning Bottles Used Beverage and Juice cartons Milk cartons Bath room bottles Egg Boxes Holiday brochures Plastic packaging (PP) Paper Potato bags Yogurt containers Margarine tubs Rigid food packaging- (except black) Cardboard Liquid Soap Containers Food boxes Fruit containers Packaging boxes Cereal boxes Kitchen Towel tubes Aluminium cans Drink cans Steel cans Pet food cans Food cans Biscuit tins Soup tins (Optional —
addition, we will accept the following items
the recycling bin:) 8. TERMINATION OF SERVICE / REFUNDS / CHANGING SERVICE PROVIDERS (a) Should you wish to terminate your service provision, please advise us by email or
writing or by phoning giving (Number of days to be
serted) days’ notice. We will remove our bins by arrangement with you and any balance owing on your account, after a Cancellation Charge (if applicable) is deducted, will be refunded to you within 30 days of receipt of termination notice. (b) We will ensure that there are no direct impediments to you switching your service provider 9. CHANGING EQUIPMENT AND OWNERSHIP OF BINS (a) At time of
itial service provision, by agreement, each customer will be supplied with the appropriate bins / receptacles sized to service their specific needs. (b)
the case of changing equipment / ceasing service / changing service provider we commit to organising to arrange the collection of your old bins within a two week period of the ceasing of the service. (c) This Charter does not affect your statutory rights
any way and provides a simple
terpretation of our commitment to you, our customer, and what we expect
return, to help ensure that you are provided with the best service level possible. Article 20 SEVENTH SCHEDULE Recyclable Household Waste Materials Paper Plastic Bottles (PET 1) Newspapers Mineral Bottles Magazines Water Bottles Junk mail Mouthwash bottles Envelopes Salad dressing bottles Paper Phone books Plastic Bottles (HDPE2) Catalogues Milk Bottles Tissue boxes Juice Bottles Sugar bags Cosmetic bottles Calendars Shampoo bottles Dairies Household cleaning bottles Letters Laundry detergent bottles Computer paper Window Cleaning Bottles Used Beverage and Juice cartons Milk cartons Bath room bottles Egg Boxes Holiday brochures Plastic packaging (PP) Paper Potato bags Yogurt containers Margarine tubs Rigid food packaging- (except black) Cardboard Liquid Soap Containers Food boxes Fruit containers Packaging boxes Cereal boxes Kitchen Towel tubes Aluminium cans Drink cans Steel cans Pet food cans Food cans Biscuit tins Soup tins GIVEN under the Official Seal of the Minister for the Environment, Community and Local Government, 15 May 2015. ALAN KELLY, Minister for the Environment, Community and Local Government. EXPLANATORY NOTE (This note is not part of the
strument and does not purport to be a legal
terpretation). These Regulations amend the Waste Management (Collection Permit) Regu-lations 2007 to give effect to national waste policy regarding the regulation of the collection of household waste.
particular, the regulations provide for the weighing of household waste collected, the reporting of this weight to the householder, the preparation of customer charters, the phasing out of the collection of non-reusable waste receptacles such as bags (with the exception of areas specifically identified as only being suitable for bag collections), the collection of recyclable household waste at least every two weeks and the collection of a minimum schedule of household waste recyclable material. Privacy Statement Accessibility European Legislation Identifier (PDF) Open Data License Ráiteas Príobháideachais
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