Consumer Information Act, 1978
In short
This law, the Consumer Information Act, 1978, aims to provide more protection for consumers by regulating the information given about goods, services, accommodation, or facilities in trade. It also establishes the Office of the Director of Consumer Affairs to oversee these regulations.
What it regulates
- Information provided about goods, services, accommodation, or facilities in the course of trade.
- The definition and application of "trade description" and "false trade description."
- False or misleading statements regarding services and prices.
- The establishment and functions of the Director of Consumer Affairs.
Who it concerns
- Anyone providing goods, services, accommodation, or facilities in the course of trade.
- Consumers of these goods, services, accommodation, or facilities.
Key points
- The definition of "trade description" is expanded to include various aspects like quantity, origin, materials, fitness for purpose, and history of goods.
- A "false trade description" now includes statements that are misleading to a material degree.
- It is no longer a defence in certain prosecutions to claim lack of intent to defraud when applying a false trade description.
- A trade description in an advertisement for a class of goods is considered to refer to all goods of that class.
Legal text
Consumer Information Act, 1978 Skip to content Disclaimer Feedback Helpdesk Gaeilge Léim go dtí an t-ábhar Séanadh Aiseolas Deasc chabhrach English Gaeilge English Produced by the Office of the Attorney General Táirgthe ag Oifig an Ard-Aighne Home Legislation Acts of the Oireachtas Statutory Instruments Pre-1922 Legislation Constitution External Resources Bills (Houses of the Oireachtas) Iris Oifigiúil / Official Gazette Revised Acts (LRC) Classified List of Legislation (LRC) Translations (acts.
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- ie)Aistriúcháin (Tithe an Oireachtais) Foilseacháin Rialtais ar Díol Dlí AE (EUR-Lex) CCanna (Ceisteanna Coitianta) Séanadh Aiseolas Deasc chabhrach Cuardach TitleTeideal Year(
- s)or rangeBliain nó blianta nó raon TypeCineál All Legislation Acts Statutory Instruments Advanced SearchCuardach Casta HomeBaile ActsAchtanna 1978 Consumer Information Act, 1978 Consumer Information Act, 1978 Permanent Page URL View by SectionAmharc de réir Ailt View Full ActAmharc ar an Acht Iomlán Bill History Stair Bille Commencement, Amendments, SIs made under the Act Tosach Feidhme, Leasuithe, IRí arna ndéanamh faoin Acht Print Full ActPriontáil an tAcht Iomlán Number 1 of 1978 CONSUMER INFORMATION ACT, 1978 ARRANGEMENT OF SECTIONS Section 1. Interpretation. 2. Extension of definitions of “trade description” and “false trade description” in Principal Act. 3. Termination of certain defences under Principal Act. 4. Provision in relation to application and use of trade descriptions. 5. Trade descriptions in advertisements. 6. False or misleading statements as to services, etc.. 7. False or misleading indications of prices or charges. 8. Misleading advertisements. 9. Director of Consumer Affairs. 10. Marking orders. 11. Advertising orders. 12. Definition orders. 13. Ascertainment of names and addresses of advertisers. 14. Provision of weighing facilities in places where food sold by retail. 15. Prohibition or prevention of persons from reading retail prices. 16. Powers of authorised officers. 17. Penalties. 18. Prosecution of offences. 19. Offences in relation to bodies corporate and unincorporated bodies. 20. Onus of proof. 21. Offences due to fault of other person. 22. Defences. 23. Exclusion of banks licensed under Central Bank Act, 1971. 24. Trade marks containing trade descriptions. 25. Saving for certain contracts. 26. Provisions in relation to orders under this Act. 27. Expenses of Minister. 28. Short title, construction and collective citation. Number 1 of 1978 CONSUMER INFORMATION ACT, 1978 AN ACT TO MAKE FURTHER PROVISION IN RELATION TO INFORMATION GIVEN IN CONNECTION WITH GOODS, SERVICES, ACCOMMODATION OR FACILITIES, PROVIDED IN THE COURSE OF TRADE, TO PROVIDE FOR THE ESTABLISHMENT OF THE OFFICE OF DIRECTOR OF CONSUMER AFFAIRS, TO PROVIDE FOR THE POWERS AND FUNCTIONS OF THE OFFICE AND TO PROVIDE FOR RELATED MATTERS. [21st February, 1978] BE IT ENACTED BY THE OIREACHTAS AS FOLLOWS: Interpretation. 1.—
- a)as to the number, quantity, measure, gauge, capacity or weight of any goods, or (
- b)as to the place or country in which any goods were manufactured, produced, processed, reconditioned, repaired, packed or prepared for sale, or (
- c)as to the mode of manufacturing, producing, processing, reconditioning, repairing, packing or preparing for sale of any goods, or (
- d)as to the person by whom and the time at which any goods were manufactured, produced, processed, reconditioned, repaired, packed or prepared for sale, or (
- e)as to the material of which any goods are composed, or (
- f)as to any goods being the subject of an existing patent, privilege or copyright, or (
- g)as to the fitness for any purpose, strength, performance, behaviour or accuracy of any goods, or (
- h)as to any physical characteristic of any goods not referred to in the preceding paragraphs of this definition, or (
- i)as to the conformity of any goods with any standard or their passing of any test or their commendation by any person, or (
- j)as to the identity of the supplier or distributor, or the standing, commercial importance, competence or capabilities of, the manufacturer, producer, supplier or distributor, of any goods, or (
- k)as to the contents of books or as to their authors, as to the contents of cinematograph films (within the meaning of the Performers' Protection Act, 1968 ) or as to their producers or as to the contents of recordings (within the meaning of the Performers' Protection Act, 1968 ) or as to the performers on such recordings, or (
- l)as to any history of any goods not referred to in the preceding paragraphs of this definition, including their previous ownership, and the use of any figure, word or mark which, according to the custom of the trade is commonly taken to be an indication of any of the above matters shall be deemed to be a trade description within the meaning of this Act;”
- b)In paragraph (
- a)of this subsection “misleading to a material degree” means likely to be taken for such an indication of any of the matters specified in the definition of “trade description” in the said section 3
- d)of the following paragraph: “(
- d)in the course of any trade, business or profession, applies any false trade description to goods, or”.
- a)A person shall be deemed to apply a trade description to goods if— (
- i)he affixes or annexes it to them or in any manner marks it on or incorporates it with— (I) the goods themselves, or (II) anything in, on or with which the goods are sold, (
- ii)he places the goods in, on or with anything to, on or with which the trade description has been affixed, annexed, marked or incorporated or places any such thing with the goods. (
- b)A person shall also be deemed to have applied a trade description to goods if he uses the trade description in any manner likely to be taken as referring to the goods. (
- c)Where goods are sold in pursuance of a request in which a trade description is used and the circumstances are such as to make it reasonable to infer that the goods are sold as goods corresponding to that trade description, the person selling the goods shall be deemed to have applied that trade description to the goods. (
- d)An oral statement may amount to the use of a trade description.”. Trade descriptions in advertisements. 5.—
- a)makes a statement which he knows to be false, or (
- b)recklessly makes a statement which is false as to any of the following matters, that is to say— (
- i)the provision in the course of the trade, business or profession of any services, accommodation or facilities, (
- ii)the nature, effect or fitness for purpose of any services, accommodation or facilities provided in the course of the trade, business or profession, (iii) the time at which, manner in which or persons by whom any services, accommodation or facilities are so provided, (
- iv)the examination, approval, use or evaluation by any person of any services, accommodation or facilities so provided, or (
- v)the place where any service, facility or accommodation is so provided or the amenities of any such accommodation, he shall be guilty of an offence.
- a)anything (whether or not a statement as to any of the matters specified in the preceding subsection) likely to be taken for such a statement as to any of those matters as would be false shall be deemed to be a false statement as to that matter; and (
- b)a statement made regardless of whether it is true or false shall be deemed to be made recklessly, unless the person making it had adequate reasons for believing that it was true.
- a)the price or charge for the goods, services or accommodation, (
- b)the price or charge at or for which the goods or goods of the same description or the services or accommodation were or was previously offered, (
- c)a recommended price for the goods, or (
- d)any charge for installation of or servicing of the goods or any price for ancillary equipment reasonably required for the purpose of the use or enjoyment of the goods, he shall be guilty of an offence.
- a)an indication that goods, services or accommodation were or was previously offered at a different price or charge or at a particular price or charge shall be treated, unless the contrary is expressed, as an indication that they were so offered openly at the same place within the preceding 3 months for not less than 28 successive days; (
- b)an indication as to a recommended price— (
- i)shall be treated, unless the contrary is expressed, as an indication that it is a price recommended by the manufacturer, producer or other supplier, and (
- ii)shall be treated, unless the contrary is expressed, as an indication that it is a price recommended generally for supply by retail in the area where the goods are offered; (
- c)anything likely to be taken as an indication as to a recommended price or as to the price or charge at or for which goods, services or accommodation were or was previously offered shall be treated as such an indication; (
- d)a person advertising goods, services or accommodation as available for supply or provision shall be taken as offering to supply or provide them or it; and (
- e)an indication of the price or charge at or for which any goods, services or accommodation are or is offered by a person shall be treated, unless the contrary is expressed, as an indication that those goods, services or accommodation are or is offered at or for that price or charge in every place in the State where those goods, services or accommodation are or is offered by the person: Provided that, where such an indication is given at the place where the goods, services or accommodation are offered, the indication shall be treated, unless the contrary is expressed, as relating only to the goods, services or accommodation offered at that place. Misleading advertisements. 8.—
- a)The Director may be removed from office at any time by the Minister. (
- b)If the Director is removed from office under this sub-section, the Minister shall cause to be laid before each House of the Oireachtas a statement of the reasons for the removal.
- a)to keep under general review practices or proposed practices in relation to the advertising of, and the provision to members of the public of information in relation to and descriptions of, goods, services, accommodation and facilities, (
- b)to carry out examinations of any such practices or proposed practices where the Minister requests him to carry out examinations or where the Director considers that, in the public interest, such examinations are proper, (
- c)to request persons engaging in or proposing to engage in such practices that are, or are likely to be, misleading to members of the public in a material matter, to discontinue or refrain from such practices, (
- d)to institute proceedings in the High Court for orders requiring persons engaging or proposing to engage in such practices that are, or are likely to be, misleading to members of the public in a material matter to discontinue or refrain from such practices, (
- e)to request persons engaging in or proposing to engage in such practices to make such alterations of or deletions from, or provide such definitions of, expressions that are, or are proposed to be, used in or in connection with such practices, as would, in the opinion of the Director, increase the precision of, or the amount of information contained in, the expressions, or facilitate the understanding of the expressions, (
- f)to encourage and promote the establishment and adoption of codes of standards in relation to such practices, (
- g)to ensure that the provisions of any legislation providing for the protection of consumers that, in his opinion, should be brought to the attention of the public are brought to the attention of the public and for this purpose to publicise those provisions in such manner and to such extent as he thinks appropriate, (
- h)without prejudice to the powers or functions of any other prosecuting authority, to bring or prosecute proceedings in relation to offences under the Acts or this Act.
- a)Whenever it appears to the Minister that the Director is temporarily unable to discharge his duties, the Minister may appoint a person to act in place of the Director during such inability or for such shorter period as the Minister thinks proper. (
- b)A person appointed under paragraph (
- a)of this sub-section shall have all the powers, rights and duties conferred on the Director by this Act and each reference in this Act to the Director shall be deemed to include a reference to such a person.
- a)The Director shall in each year make a report to the Minister in relation to the performance of his functions in the preceding year and the Minister shall, within one year of receipt by him of the report, cause copies of the report to be laid before each House of the Oireachtas. (
- b)The Director shall furnish to the Minister such information regarding the performance of his functions as the Minister may from time to time require. Marking orders. 10.—
- a)to those words or expressions when used in the course of a trade or business, as, or as part of, a trade description applied to goods, services, accommodation or facilities, of that description, or (
- b)to those words or expressions when so used in such circumstances as may be specified in the order, and where such a meaning stands so assigned to a word or expression, it shall be deemed for the purposes of this Act to have that meaning when used in the manner mentioned in paragraph (
- a)or (b), as the case may be, of this section. Ascertainment of names and addresses of advertisers. 13.—
- a)entering a place where goods are offered for sale in the course of any trade or business for the purpose of reading any prices displayed on, with or in relation to the goods, or (
- b)reading any prices displayed as aforesaid, if the prices of the goods are not displayed (whether outside the place or elsewhere) so as to be capable of being read by the person while at or near the place without entering the place.
- a)a whole-time officer of the Minister authorised in writing by the Minister, or (
- b)a whole-time officer of the council of a county or corporation of a county or other borough authorised in writing by the council or corporation in relation to its functional area, to exercise, for the purpose of the Acts and this Act, the powers conferred by this section.
- a)at all reasonable times enter premises at which any trade or business or any activity in connection with a trade or business is carried on and inspect the premises and any goods on the premises and, on paying or making tender of payment therefor, take any of the goods, (
- b)require any person who carries on such trade, business or activity and any person employed in connection therewith to produce to the officer any books, documents or records relating to such trade, business or activity which are in that person's power or control and to give him such information as he may reasonably require in regard to any entries in such books, documents and records, (
- c)inspect and copy or take extracts from such books, documents and records, (
- d)require any such person to give to the officer any information the officer may require in regard to the persons carrying on such trade, business or activity (including, in particular, in the case of an unincorporated body of persons, information in regard to the membership thereof and of its committee of management or other controlling authority) or employed in connection therewith, (
- e)require any such person to give to the officer any other information which the officer may reasonably require in regard to such activity.
- a)on summary conviction, to a fine not exceeding £500 or, at the discretion of the court, to imprisonment for a term not exceeding 6 months or to both the fine and the imprisonment, or (
- b)on conviction on indictment, to a fine not exceeding £10,000 or, at the discretion of the court, to imprisonment for a term not exceeding 2 years or to both the fine and the imprisonment.
- b)An application shall not lie under paragraph (
- a)of this subsection in respect of any personal injury, loss or damage if proceedings claiming damages for the injury, loss or damage have been instituted in any court. (
- c)Where the whole or part of a fine imposed under this section is paid to a person pursuant to this subsection and the person is awarded damages by a court in respect of the personal injury, loss or damage to which the payment relates, the payment shall be deemed to be in satisfaction of so much of the damages as is equal to the amount of the payment. Prosecution of offences. 18.—
- a)by a manufacturer, producer or other supplier thereof with respect to goods or the price of goods, or (
- b)by a person providing services, accommodation or facilities with respect to the services, accommodation or facilities, or the charges for the services, accommodation or facilities, is an issue, and the person who gave the indication does not establish that on the balance of probabilities the indication is true, it shall be presumed to be untrue. Offences due to fault of other person. 21.—Where the commission by any person of an offence under the Acts involving a false trade description, or an offence under this Act is due to the act or default of some other person, that other person shall be guilty of the offence, and a person may be charged with and convicted of the offence by virtue of this section whether or not proceedings are taken against the first-mentioned person. Defences. 22.—
- a)that the commission of the offence was due to a mistake or the reliance on information supplied to him or to the act or default of another person, an accident or some other cause beyond his control; and (
- b)that he took all reasonable precautions and exercised all due diligence to avoid the commission of such an offence by himself or any other person under his control.
- a)that he published a notice indicating— (
- i)that he did not apply the trade description to which the offence relates to the goods, (
- ii)that he did not know whether the description was true or false, and (iii) that purchasers should disregard it, or (
- b)that he disclaimed by other means responsibility for the description, shall not be a compliance with subsection
- a)that it could have been lawfully applied to the goods if this Act had not been passed, (
- b)that on the passing of this Act the trade mark either is registered under the Trade Marks Act, 1963 , or is in use to indicate a connection in the course of trade between such goods and the proprietor of the trade mark, (
- c)that the trade mark as applied is used to indicate such a connection between the goods and the proprietor of the trade mark or a person registered under section 36 of the Trade Marks Act, 1963 as a registered user of the trade mark, and (
- d)that the person who is the proprietor of the trade mark is the same person as or a successor in title of, the proprietor on the passing of this Act. Saving for certain contracts. 25.—A contract for the supply of any goods or the provision of any services shall not be void or unenforceable by reason only of a contravention of any provision of the Acts or this Act. Provisions in relation to orders under this Act. 26.—
- a)Whenever an order is proposed to be made under section 9 , 10 , 11 or 12 of this Act, or under paragraph (
- b)of this subsection, a draft of the order shall be laid before each House of the Oireachtas and the order shall not be made until a resolution approving of the draft has been passed by each such House. (
- b)The Minister may by order amend or revoke an order to which paragraph (
- a)of this subsection applies.
- Acts Referred to Petty Sessions (Ireland) Act, 1851 1851, c.
- Merchandise Marks Act, 1887 1887, c.
- Merchandise Marks Act, 1931 1931, No.
- Civil Service Commissioners Act, 1956 1956, No.
- Trade Marks Act, 1963 1963, No.
- Performers' Protection Act, 1968 1968, No.
- Central Bank Act, 1971 1971, No.
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