Consumer Information Act, 1978
What is this act about?
This law, the Consumer Information Act, 1978, aims to provide more protection for consumers by regulating the information given about goods, services, accommodation, or facilities in trade. It also establishes the Office of the Director of Consumer Affairs to oversee these regulations.
Who it applies to: Anyone providing goods, services, accommodation, or facilities in the course of trade; Consumers of these goods, services, accommodation, or facilities.
At a glance
- Country
- Ireland
- Area of law
- Consumer law
- Articles
- 28
- Source
- irishstatutebook.ie
- Text retrieved
- Explanation updated
What does this act regulate?
- Information provided about goods, services, accommodation, or facilities in the course of trade.
- The definition and application of "trade description" and "false trade description."
- False or misleading statements regarding services and prices.
- The establishment and functions of the Director of Consumer Affairs.
Who does this act apply to?
- Anyone providing goods, services, accommodation, or facilities in the course of trade.
- Consumers of these goods, services, accommodation, or facilities.
What are the key points?
- The definition of "trade description" is expanded to include various aspects like quantity, origin, materials, fitness for purpose, and history of goods.
- A "false trade description" now includes statements that are misleading to a material degree.
- It is no longer a defence in certain prosecutions to claim lack of intent to defraud when applying a false trade description.
- A trade description in an advertisement for a class of goods is considered to refer to all goods of that class.
Consumer law
Legal text
Legal text
Consumer Information Act, 1978 Skip to content Disclaimer Feedback Helpdesk Gaeilge Léim go dtí an t-ábhar Séanadh Aiseolas Deasc chabhrach English Gaeilge English Produced by the Office of the Attorney General Táirgthe ag Oifig an Ard-Aighne Home Legislation Acts of the Oireachtas Statutory Instruments Pre-1922 Legislation Constitution External Resources Bills (Houses of the Oireachtas) Iris Oifigiúil / Official Gazette Revised Acts (LRC) Classified List of Legislation (LRC) Translations (acts.ie) Translations (Houses of the Oireachtas) Government Publications for Sale EU Law (EUR-Lex) FAQ Disclaimer Feedback Helpdesk Search Baile Reachtaíocht Achtanna an Oireachtais Ionstraimí Reachtúla Reachtaíocht Réamh-1922 Bunreacht Acmhainní Seachtracha Billí (Tithe an Oireachtais) Iris Oifigiúil Achtanna Athbhreithnithe (CAD) (An Coimisiún um Athchóiriú an Dlí) Liosta Rangaithe Reachtaíochta Aistriúcháin (achtanna.ie) Aistriúcháin (Tithe an Oireachtais) Foilseacháin Rialtais ar Díol Dlí AE (EUR-Lex) CCanna (Ceisteanna Coitianta) Séanadh Aiseolas Deasc chabhrach Cuardach TitleTeideal Year(s) or rangeBliain nó blianta nó raon TypeCineál All Legislation Acts Statutory Instruments Advanced SearchCuardach Casta HomeBaile ActsAchtanna 1978 Consumer Information Act, 1978 Consumer Information Act, 1978 Permanent Page URL View by SectionAmharc de réir Ailt View Full ActAmharc ar an Acht Iomlán Bill History Stair Bille Commencement, Amendments, SIs made under the Act Tosach Feidhme, Leasuithe, IRí arna ndéanamh faoin Acht Print Full ActPriontáil an tAcht Iomlán Number 1 of 1978 CONSUMER INFORMATION ACT, 1978 ARRANGEMENT OF SECTIONS Section
Section 1
Interpretation.
Section 2
Extension of definitions of “trade description” and “false trade description” in Principal Act.
Section 3
Termination of certain defences under Principal Act.
Section 4
Provision in relation to application and use of trade descriptions.
Section 5
Trade descriptions in advertisements.
Section 6
False or misleading statements as to services, etc..
Section 7
False or misleading indications of prices or charges.
Section 8
Misleading advertisements.
Section 9
Director of Consumer Affairs.
Section 10
Marking orders.
Section 11
Advertising orders.
Section 12
Definition orders.
Section 13
Ascertainment of names and addresses of advertisers.
Section 14
Provision of weighing facilities in places where food sold by retail.
Section 15
Prohibition or prevention of persons from reading retail prices.
Section 16
Powers of authorised officers.
Section 17
Penalties.
Section 18
Prosecution of offences.
Section 19
Offences in relation to bodies corporate and unincorporated bodies.
Section 20
Onus of proof.
Section 21
Offences due to fault of other person.
Section 22
Defences.
Section 23
Exclusion of banks licensed under Central Bank Act, 1971.
Section 24
Trade marks containing trade descriptions.
Section 25
Saving for certain contracts.
Section 26
Provisions in relation to orders under this Act.
Section 27
Expenses of Minister.
Section 28
Short title, construction and collective citation.
Number 1 of 1978 CONSUMER INFORMATION ACT, 1978 AN ACT TO MAKE FURTHER PROVISION IN RELATION TO INFORMATION GIVEN IN CONNECTION WITH GOODS, SERVICES, ACCOMMODATION OR FACILITIES, PROVIDED IN THE COURSE OF TRADE, TO PROVIDE FOR THE ESTABLISHMENT OF THE OFFICE OF DIRECTOR OF CONSUMER AFFAIRS, TO PROVIDE FOR THE POWERS AND FUNCTIONS OF THE OFFICE AND TO PROVIDE FOR RELATED MATTERS. [21st February, 1978] BE IT ENACTED BY THE OIREACHTAS AS FOLLOWS:
Interpretation.
1.—(1) In this Act— “accommodation” means living accommodation; “the Acts” means the Merchandise Marks Acts, 1887 to 1970; “advertisement” includes a catalogue, a circular and a price list; “the Director” means the holder of the office of Director of Consumer Affairs established by section 9 of this Act; “goods” includes ships, vehicles and aircraft, land, things attached to land and growing crops; “the Minister” means the Minister for Industry, Commerce and Energy; “place” includes any premises and any stall, vehicle, ship or aircraft; “the Principal Act” means the Merchandise Marks Act, 1887 ; “provide” in relation to a service or facility includes “render” and cognate words shall be construed accordingly; “service” includes any service provided by a person in the practice of a profession; “services” does not include anything done under a contract of service; “supply” includes offer to supply and cognate words shall be construed accordingly.
Extension of definitions of “trade description” and “false trade description” in Principal Act.
2.—(1) Section 3 (1) of the Principal Act is hereby amended by the substitution for the definition of “trade description” of the following definition: “‘trade description’ means any description, statement or other indication, direct or indirect— (a) as to the number, quantity, measure, gauge, capacity or weight of any goods, or (b) as to the place or country in which any goods were manufactured, produced, processed, reconditioned, repaired, packed or prepared for sale, or (c) as to the mode of manufacturing, producing, processing, reconditioning, repairing, packing or preparing for sale of any goods, or (d) as to the person by whom and the time at which any goods were manufactured, produced, processed, reconditioned, repaired, packed or prepared for sale, or (e) as to the material of which any goods are composed, or (f) as to any goods being the subject of an existing patent, privilege or copyright, or (g) as to the fitness for any purpose, strength, performance, behaviour or accuracy of any goods, or (h) as to any physical characteristic of any goods not referred to in the preceding paragraphs of this definition, or (i) as to the conformity of any goods with any standard or their passing of any test or their commendation by any person, or (j) as to the identity of the supplier or distributor, or the standing, commercial importance, competence or capabilities of, the manufacturer, producer, supplier or distributor, of any goods, or (k) as to the contents of books or as to their authors, as to the contents of cinematograph films (within the meaning of the Performers' Protection Act, 1968 ) or as to their producers or as to the contents of recordings (within the meaning of the Performers' Protection Act, 1968 ) or as to the performers on such recordings, or (l) as to any history of any goods not referred to in the preceding paragraphs of this definition, including their previous ownership, and the use of any figure, word or mark which, according to the custom of the trade is commonly taken to be an indication of any of the above matters shall be deemed to be a trade description within the meaning of this Act;”
Termination of certain defences under Principal Act.
3.—(1) In a prosecution of a person for an offence under section 2 (1) of the Principal Act as amended by this Act in relation to the application to goods of a false trade description or the causing of such an application to be made, it shall not be a defence for the person to prove that he acted without intent to defraud.
Provision in relation to application and use of trade descriptions.
4.—(1) Section 2 (1) of the Principal Act is hereby amended by the substitution for paragraph (d) of the following paragraph: “(d) in the course of any trade, business or profession, applies any false trade description to goods, or”.
Trade descriptions in advertisements.
5.—(1) Where a trade description is used in an advertisement in relation to any class of goods, the trade description shall be taken as referring to all goods of that class, whether or not in existence at the time the advertisement is published.
False or misleading statements as to services, etc.
6.—(1) If a person, in the course or for the purposes of a trade, business or profession— (a) makes a statement which he knows to be false, or (b) recklessly makes a statement which is false as to any of the following matters, that is to say— (i) the provision in the course of the trade, business or profession of any services, accommodation or facilities, (ii) the nature, effect or fitness for purpose of any services, accommodation or facilities provided in the course of the trade, business or profession, (iii) the time at which, manner in which or persons by whom any services, accommodation or facilities are so provided, (iv) the examination, approval, use or evaluation by any person of any services, accommodation or facilities so provided, or (v) the place where any service, facility or accommodation is so provided or the amenities of any such accommodation, he shall be guilty of an offence.
False or misleading indications of prices or charges.
7.—(1) If a person offering to supply goods of any description or provide any services or accommodation gives by any means a false or misleading indication of— (a) the price or charge for the goods, services or accommodation, (b) the price or charge at or for which the goods or goods of the same description or the services or accommodation were or was previously offered, (c) a recommended price for the goods, or (d) any charge for installation of or servicing of the goods or any price for ancillary equipment reasonably required for the purpose of the use or enjoyment of the goods, he shall be guilty of an offence.
Provided that, where such an indication is given at the place where the goods, services or accommodation are offered, the indication shall be treated, unless the contrary is expressed, as relating only to the goods, services or accommodation offered at that place.
Misleading advertisements.
8.—(1) A person shall not publish, or cause to be published, an advertisement in relation to the supply or provision in the course or for the purposes of a trade, business or profession, of goods, services or facilities if it is likely to mislead, and thereby cause loss, damage or injury to members of the public to a material degree.
Director of Consumer Affairs.
9.—(1) There shall stand established the office of Director of Consumer Affairs and the holder of the office shall be known as the Director of Consumer Affairs.
Marking orders.
10.—(1) Where it appears to the Minister to be necessary or expedient in the interest of persons to whom goods of any description are supplied that the goods should be marked with or accompanied by any information (whether or not amounting to or including a trade description or the name and address of the manufacturer, producer or other supplier of the goods) or instructions relating to the goods, the Minister may, subject to the provisions of this Act, by order impose requirements for securing that goods of that description are so marked or accompanied, and regulate or prohibit the supply of goods in relation to which the requirements are not complied with, and the requirements may extend to the form and manner in which the information or instruction is to be given.
Advertising orders.
11.—(1) Where it appears to the Minister to be necessary or expedient in the interest of persons to whom goods, services, accommodation or facilities, of any description are to be supplied or provided that advertisements or any class of advertisements of the goods, services, accommodation or facilities should contain or refer to any information (whether or not amounting to or including a trade description or the name and address of the publisher of an advertisement or his agent or any person procuring the publication of the advertisement or his agent) relating to the goods, services, accommodation or facilities, the Minister may, subject to the provisions of this Act, by order impose requirements as to the inclusion of that information, or of an indication of the means by which it may be obtained, in advertisements, or in such classes of advertisements as may be specified in the order, of the goods, services, accommodation or facilities, of that description.
Definition orders.
12.—Where it appears to the Minister to be necessary or expedient in the interest of persons to whom goods, services, accommodation or facilities, of any description are supplied or provided that any words or expressions used in relation to the goods, services, accommodation or facilities should be understood as having definite meanings, the Minister may by order assign meanings either— (a) to those words or expressions when used in the course of a trade or business, as, or as part of, a trade description applied to goods, services, accommodation or facilities, of that description, or (b) to those words or expressions when so used in such circumstances as may be specified in the order, and where such a meaning stands so assigned to a word or expression, it shall be deemed for the purposes of this Act to have that meaning when used in the manner mentioned in paragraph (a) or (b), as the case may be, of this section.
Ascertainment of names and addresses of advertisers.
13.—(1) Where an advertisement in relation to the supply or provision of any goods, services, accommodation or facilities is published and does not include the name and address of the person who procured such publication or his agent, the publisher of the advertisement shall, if the Director or an officer of the Minister or an officer of a council of a county or corporation of a county or other borough in whose functional area the publisher has a place of business so requests within 12 months of the publication of the advertisement, give to the Director or officer, the name and address of such person or his agent.
Provision of weighing facilities in places where food sold by retail.
14.—(1) A person who offers food for sale by retail by weight (other than food packed for such sale by its manufacturer or producer or by the person who supplied it for such sale) in any place in the course of any trade or business shall provide in a prominent position in a part of the place to which, for the purpose of such sales, the public have access, a weighing scales or weighing machine, and shall permit any person to weigh or observe the weighing of any food sold by retail or for sale by retail at the place (being food which that person has bought or is buying or about to buy) on the scales or machine.
Prohibition or prevention of persons from reading retail prices.
15.—(1) A person shall not, without reasonable cause, prevent another person from, or interfere with or obstruct another person who is— (a) entering a place where goods are offered for sale in the course of any trade or business for the purpose of reading any prices displayed on, with or in relation to the goods, or (b) reading any prices displayed as aforesaid, if the prices of the goods are not displayed (whether outside the place or elsewhere) so as to be capable of being read by the person while at or near the place without entering the place.
Powers of authorised officers.
16.—(1) In this section “authorised officer” means— (a) a whole-time officer of the Minister authorised in writing by the Minister, or (b) a whole-time officer of the council of a county or corporation of a county or other borough authorised in writing by the council or corporation in relation to its functional area, to exercise, for the purpose of the Acts and this Act, the powers conferred by this section.
Penalties.
17.—(1) A person guilty of an offence under the Acts involving a trade description or under this Act shall, in lieu of any other fine or term of imprisonment, be liable— (a) on summary conviction, to a fine not exceeding £500 or, at the discretion of the court, to imprisonment for a term not exceeding 6 months or to both the fine and the imprisonment, or (b) on conviction on indictment, to a fine not exceeding £10,000 or, at the discretion of the court, to imprisonment for a term not exceeding 2 years or to both the fine and the imprisonment.
Prosecution of offences.
18.—(1) Proceedings in relation to an offence under the Acts involving a trade description or under this Act may be brought and prosecuted by the Minister or by the council of the county or the corporation of the county or other borough in which the offence is alleged to have been committed.
Offences in relation to bodies corporate and unincorporated bodies.
19.—Where an offence under this Act which is committed by a body corporate or an unincorporated body of persons is proved to have been committed with the consent or connivance of, or to be attributable to any neglect on the part of, any person (or any person acting on his behalf) being a director, manager, secretary, member of the committee of management or other controlling authority of any such body or being any other similar officer of any such body, that person or the person so acting as the case may be shall also be guilty of that offence and shall be liable to be proceeded against and punished accordingly.
Onus of proof.
20.—Where, in any proceedings under the Acts involving a trade description or under this Act, the truth of any indication, direct or indirect and by whatever means given— (a) by a manufacturer, producer or other supplier thereof with respect to goods or the price of goods, or (b) by a person providing services, accommodation or facilities with respect to the services, accommodation or facilities, or the charges for the services, accommodation or facilities, is an issue, and the person who gave the indication does not establish that on the balance of probabilities the indication is true, it shall be presumed to be untrue.
Offences due to fault of other person.
21.—Where the commission by any person of an offence under the Acts involving a false trade description, or an offence under this Act is due to the act or default of some other person, that other person shall be guilty of the offence, and a person may be charged with and convicted of the offence by virtue of this section whether or not proceedings are taken against the first-mentioned person.
Defences.
22.—(1) In any proceedings for an offence under section 2 of the Principal Act involving a false trade description or an offence under this Act it shall, subject to subsection (2) of this section, be a defence for the person charged to prove— (a) that the commission of the offence was due to a mistake or the reliance on information supplied to him or to the act or default of another person, an accident or some other cause beyond his control; and (b) that he took all reasonable precautions and exercised all due diligence to avoid the commission of such an offence by himself or any other person under his control.
Exclusion of banks licensed under Central Bank Act, 1971.
23.—The Acts and this Act shall not apply to any act or omission for the purposes of the business authorised by a licence for the time being in force under section 9 of the Central Bank Act, 1971 , by the holder of the licence or his servants or agents.
Trade marks containing trade descriptions.
24.—The fact that a trade description is a trade mark, or part of a trade mark, or part of a trade mark, within the meaning of the Trade Marks Act, 1963 , does not prevent it from being a false trade description when applied to any goods, except where the following conditions are satisfied, that is to say: (a) that it could have been lawfully applied to the goods if this Act had not been passed, (b) that on the passing of this Act the trade mark either is registered under the Trade Marks Act, 1963 , or is in use to indicate a connection in the course of trade between such goods and the proprietor of the trade mark, (c) that the trade mark as applied is used to indicate such a connection between the goods and the proprietor of the trade mark or a person registered under section 36 of the Trade Marks Act, 1963 as a registered user of the trade mark, and (d) that the person who is the proprietor of the trade mark is the same person as or a successor in title of, the proprietor on the passing of this Act.
Saving for certain contracts.
25.—A contract for the supply of any goods or the provision of any services shall not be void or unenforceable by reason only of a contravention of any provision of the Acts or this Act.
Provisions in relation to orders under this Act.
26.—(1) An order under this Act may provide that, in specified circumstances or subject to specified conditions the order shall not apply, or shall not apply to a specified class or specified classes of persons, goods, services, accommodation or facilities, and different circumstances or conditions may be specified in the order in relation to different classes of persons, goods, services, accommodation or facilities.
Expenses of Minister.
27.—The expenses incurred by the Minister or the Director in the administration of this Act shall, to such extent as may be sanctioned by the Minister for Finance, be paid out of monies provided by the Oireachtas.
Short title, construction and collective citation.
28.—(1) This Act may be cited as the Consumer Information Act, 1978.
Acts Referred to Petty Sessions (Ireland) Act, 1851 1851, c. 93.
Merchandise Marks Act, 1887 1887, c. 28.
Merchandise Marks Act, 1931 1931, No. 48.
Civil Service Commissioners Act, 1956 1956, No. 45.
Trade Marks Act, 1963 1963, No. 9.
Performers' Protection Act, 1968 1968, No. 19.
Central Bank Act, 1971 1971, No. 24.
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