Section 104 of the Residential Tenancies Act 2004 – Determination of disputes by Tribunal: procedures generally
Residential Tenancies Act 2004 (RTA 2004) · PART 6 – Dispute Resolution › Chapter 6 – Dispute resolution by Tribunal
Revised Act prepared by the Law Reform Commission, updated to 1 March 2026. Amendments made after that date are not included.
(a) has been referred to it by the Board under section 94 (which provides for the direct reference of a matter without mediation or adjudication taking place in relation to it),
(b) has been referred to it by the Board under section 96(2) (which provides for the reference of a matter after mediation has not resulted in the matter being resolved), or
(c) is the subject of an appeal under section 100 from a determination of an adjudicator of the matter.
(a) the date, time, venue and purpose of the hearing,
(b) an outline of the substance of the matters to be dealt with at the hearing,
(c) an outline of the procedures to be adopted at the hearing,
(d) a reference to the provisions of this Act and any rules made under it that are relevant to the holding of the hearing,
(e) a statement that the Tribunal will, unless substantial grounds arise for its deciding to do otherwise, proceed with the hearing at the date and time concerned notwithstanding that a party does not attend the hearing,
(f) a statement that the Tribunal will determine the dispute notwithstanding that a party does not take part in the proceedings before the Tribunal, and
(g) any other information the Tribunal considers appropriate.
(a) at least 21 days beginning on the date of the giving of the notice, or
(b) such lesser period as the Board may specify where—
(i) one or more of the parties requests the Board to specify such a period and the other party or parties consent to such a specification,
(ii) the dispute concerns alleged behaviour by the landlord or the tenant that poses an imminent danger of death or serious injury or imminent danger to the fabric of the dwelling concerned or the property containing that dwelling, or
(iii) one or more of the parties requests the Board to specify such a period on the grounds of alleged financial or other hardship.
Provisions referred to
- Section 94Exceptions to section 93: direct reference of matter to Tribunal, etc
- Section 96Procedures to be followed by Board following report of mediator
- Section 100Appeal to Tribunal against adjudicator’s determination