L.S. 582.05 Regolamenti dwar Standards Soċjali Regolatorji għal Servizzi ta’ ‘Outreach’ u Servizzi Oħra Bbażati fil-Komunità Offruti lill-Individwi bi

SOCIAL REGULATORY STANDARDS FOR OUTREACH AND COMMUNITY-BASED SERVICES OFFERED TO INDIVIDUALS WITH PROBLEMS RELATED TO SUBSTANCE ABUSE AND OTHER DEPENDENCIES. [ S.L. 582.05 SUBSIDIARY LEGISLATION 582.05 SOCIAL REGULATORY STANDARDS FOR OUTREACH AND COMMUNITY-BASED SERVICES OFFERED TO INDIVIDUALS WITH PROBLEMS RELATED TO SUBSTANCE ABUSE AND OTHER DEPENDENCIES 17th December, 2019 LEGAL NOTICE 340 of

2. The title of these regulations is the Social Regulatory Standards for Outreach and Community-Based Services offered to Individuals with Problems Related to Substance Abuse and other Dependencies. Citation.
3. These regulations by means of the Schedule, elevate the Social Regulatory Standards for Outreach and Community-Based Services offered to Individuals with Problems Related to Substance Abuse and other Dependencies, to the status of subsidiary legislation under the Social Care Standards Authority Act . Scope.
4. requires: Interpretation. In these regulations, unless the context otherwise Cap.
5. "Agency" means the entity providing a service; "Authority" means Social Care Standards Authority, as established by virtue of article 5 of the Social Care Standards Authority Act; "competent person" means a person who has the appropriate theoretical and/or practical knowledge and/or experience which render him/her capable and/or authorised to undertake specific activities, in line with national legislation, standards or directives issued by the applicable authorities; "holistic assessment" means the process in which staff identifies the needs and aspirations of the individuals in relation to their health, personal, emotional, spiritual and psychological care, protection and social networking, family support and what services should be delivered to satisfy these needs and aspirations; "independent representative" means a person who is independent from any aspect of the service and from any agency involved in the provision of service, working in the name of the person availing of the service or in his/her interest. The representative carries out such work after having been Cap.
6. 1 2 [ S.L. 582.05 SOCIAL REGULATORY STANDARDS FOR OUTREACH AND COMMUNITY-BASED SERVICES OFFERED TO INDIVIDUALS WITH PROBLEMS RELATED TO SUBSTANCE ABUSE AND OTHER DEPENDENCIES formally appointed to do so by the individual in whose name the representative is acting or (if the individual is not in a position to do so) as stipulated by law; "individuals" means persons having problems related to substance abuse and/or other dependencies who seek assistance and support from a service provider offering therapeutic and support services on this regard. "key worker" means a worker responsible for coordinating the individuals’ action plan; "management" means a person or persons who act on behalf of the service provider to provide leadership to staff and to oversee and control the proper functioning of the services offered to individuals with problems related to substance abuse and/or other dependencies; "outreach and community-based services" means services which are developed with the aim of reaching out to as many people as possible so as to have a better understanding of the constantly changing needs of the population. Ultimately, the most appropriate support interventions are delivered through a number of specialised services; "performance indicator" means an active descriptor of what service providers need to do to ensure service outputs that support the quality indicators. "policies and procedures" means documents released by management that regulate how the service should operate; "quality indicator" means a statement that sets out the requirements to achieve compliance with a standard; "service provider" means a person who, or organisation that provides support through a range of services to individuals who are seeking help for their problems related to substance abuse and/or other dependencies; "staff" means a person engaged by the service provider wherein one of the person’s responsibilities is to provide individual support and care, irrespective of whether or how the person is compensated. SOCIAL REGULATORY STANDARDS FOR OUTREACH AND COMMUNITY-BASED SERVICES OFFERED TO INDIVIDUALS WITH PROBLEMS RELATED TO SUBSTANCE ABUSE AND OTHER DEPENDENCIES. [ S.L. 582.05 SCHEDULE (Regulation 2) Standard 1: Identification of needs and support interventions Standard Statement: A holistic, individualised assessment is undertaken so that needs, goals and individual aspirations are identified. Quality Indicators:
7. Individuals are able to identify and discuss aspects of their life they feel they need to be assisted in and staff should give the necessary support.
8. All individuals are entitled to any information that they may find relevant to them and this should be given in a complete, timely and unconditional manner. Standard 2: Exercising Rights in a Therapeutic and Empowering Environment Standard Statement: Individuals are treated with respect and are ensured a holistic and dignified approach to care. The service provider encourages individuals’ autonomy in decisions pertaining to the care provided. Quality Indicator:
9. The service provider and all staff respect the dignity, rights and individuality of all persons and help them realise their potential. Standard 3: Safeguarding the individuals’ safety and security Standard Statement: The physical, emotional and mental well-being and safety of the individuals shall be safeguarded at all times. Quality Indicators:
10. The service provider promotes systems that ensure overall safety and security of all staff and individuals availing of the service.
11. The service provider responds in an effective and timely 3 4 SOCIAL REGULATORY STANDARDS FOR OUTREACH AND COMMUNITY-BASED SERVICES OFFERED TO INDIVIDUALS WITH PROBLEMS RELATED TO SUBSTANCE ABUSE AND OTHER DEPENDENCIES [ S.L. 582.05 manner whenever the individuals or their representative, express concerns or submit a complaint. Standard 4: Promoting an effective system for the safekeeping of documentation and information dissemination Standard Statement: The service provider abides with data protection measures when it comes to using, processing, retaining and disseminating confidential information about individuals availing of the service. Quality Indicator:
12. The service provider ensures safe keeping and sharing of information pertaining to the individuals in line with respective laws and regulations. Standard 5: Establishing and maintaining external relations Standard Statement: The service provider shall ensure comprehensiveness and continuity of care by being proactive towards maintaining positive collaborative relationships with persons close to the individuals as well as different professionals who can provide the necessary care. Quality Indicators:
13. The service provider communicates with significant persons close to the individuals and retains such contact if it is in the best interest of the same individuals.
14. The service provider collaborates with third parties including professionals and support bodies so as to enhance the therapeutic experience of the individuals availing of the service. Standard 6: Service Quality Management Standard Statement: The management and staff are accountable to deliver quality support and care in the most respectful and transparent manner. SOCIAL REGULATORY STANDARDS FOR OUTREACH AND COMMUNITY-BASED SERVICES OFFERED TO INDIVIDUALS WITH PROBLEMS RELATED TO SUBSTANCE ABUSE AND OTHER DEPENDENCIES. [ S.L. 582.05 Quality Indicators:
15. The service provider ensures professional and ethical practice that is safe and appropriate to the emerging needs of the individuals availing of the service.
16. The service provider implements transparent recruitment strategies and plans for the continuous development of its staff. 5